EXPERIENCE
CUSTOMER SERVICE REP */ CONVERGYS
September 8, 2015 to September 10, 2016
Having to think of the customer first. Troubleshooting they’re issue and giving a great service to the customer. 6 months of sale experiences. WHATABURGER
February 1st 2015-September 8th 2015
Serving the customer the great experience by repeating their orders, cleaning the tables so they can enjoy their food and make sure they feel good being in the fast food restaurant. Cash handling experience. EDUCATION
HIGH SCHOOL DIPLOMA/ ZAPATA HIGH SCHOOL
4.0 GPA
Student Council (class Historian )
JROTC
OSHA certified
Laredo Community College
Nursing Aide Certified
CPR certified
VOLUNTEER EXPERIENCE OR LEADERSHIP
I volunteered in trash pickup day with my JROTC team. I also volunteered in helping the elderly in nutrition center. I also practiced my nursing in a nursing home with elderly providing their needs and hearing them out on their concerns.
CASSANDRA
PENA
CASSANDRA_PENA@HOTMAI
L.COM
SKILLS
Fast learner, bilingual,
intermediate type, know how to
use words,PowerPoint, and excel