Customer Support

CURRICULUM VITAE

SONALI DESHMUKH

Email : *****************@*****.***

Phone : +919*********

CAREER OBJECTIVE

Every assignment taken up by me, I consider it as a unique opportunity to create and add value

through a hands-on learning approach. I wish each one of such, to contribute to the growth and

objectives of my Organization, by way of achieving my own career growth.

PROFESSIONAL EXPERIENCE

Having 4 Years experience in CUSTOMER SUPPORT EXECUTIVE for voice process

(Inbound).

Presently working as a CUSTOMER SUPPORT EXECUTIVE in NEXTENDERS (I) PVT

LTD PUNE.

EDUCATIONAL QUALIFICATIONS

• Tally ERP9 from Sharda Centre in 2010 Pune.

• D.F.M (Diploma in financial management) correspondence course from Chennai

University in 1999.

• Complete B.Com from Nagpur University in 1998.

• H.S.C. from Dharampeth Commerce College in 1995.(Nagpur Board)

• S.S.C. from Hadas High School in 1995.(Nagpur Board)

JOB DESCRIPTION

• Team member of the Implementation team to assit in complete implementation document

of an E-tendering system and also address management issues arising due to it from

customer’s feed back.

• Deal with all E-tendering systems related issues like Digital Certificate and all type of

front end problems.

• To organize customer tranning programme

• Responsibility of handling all bidders/vendors activities for E-tendering process and give

support to Government Department under Maharashtra state.

Strength

• Domestic Customer Services and Support Operations.

• Excellent problem solving abilities.

• Creative with effective and efficient organizational abilities.

• Excellent analytical skills.

• Positive Attitude.

• Hardworking.

AREA OF INTEREST

• Back Office

• Data Entry

• Basic Computer

INTERESTS & ACTIVITIES

• Net surfing

• Travelling

• Listening music

PERSONAL VITAE

Hasband’s Name : Sandip Deshmukh

Permanent Address : B-501 Kakade City Karve Nagar Pune-52

Mailing Address : *****************@*****.***

: 09th March 1978

Date of Birth

Sex : Female.

Marital Status : Married.

Nationality : Indian.

Languages Known : English, Hindi Marathi

Place : Pune (Maharashtra).

Contact this candidate