Professional Summary

Quality-focused team player committed to approaching administrative tasks with tenacity and attention to detail.

Skills

Customer service-oriented

Professional phone etiquette

Excellent communication skills

Articulate and well-spoken

Pleasant demeanor

Works well under pressure

Multi-line phone system

Employee training and development

Accurate and detailed

Invoice processing

Filing and data archiving

Appointment setting and collection

Work History

In Home Care Professional -10 years-

Homemaker: 18 Skyline Boulevard Oroville, Ca 95966 530-***-****

Provided around the clock in home care services for young children, animals, house/yard maintenance projects, and assisted with spouse’s home business whenever needed.

Housekeeping -1 year-

Gold Country Casino/Hotel: 4020 Olive Hwy Oroville, Ca 95966 800-***-****

Housekeeping services for the restroom/gaming floor areas with customer service skills.

In Home Child Care Professional -3 years-

Jackson Home/Valley Oaks Children’s Services: 18 Skyline Boulevard Oroville, Ca 95966 530-***-****

Child care provider for qualifying families through Valley Oaks Children Services.

Quality Control Shift Auditor -2 years-

Arrow Electronics Incorporated: 665 Maestro Drive Ste 100 Reno, Nv 89511 775-***-****

Performed detailed quality control inspections on all shift work orders and job performance status updates throughout the P-4 computer chip programming center, worked independently with little to no supervision, trained others, certified on numerous programming machinery and equipment to perform job duties and verifications between job staging processes.

Kennel Attendant/Office Assistant -4 years-

Northwest Society for the Prevention of Cruelty to Animals: 2787 So 5th Avenue Oroville, Ca 95965 530-***-****

Provided humane care for shelter animals, training/supervising of others, assisted with janitorial/administrative tasks, customer support/relations, and fundraising.

Telephone Agent -1 year-

Northwest Nevada Telco Communications: 2910 Mill Street Reno, Nv 89502 775-***-****

Administrative/Customer Service responsibilities answering busy multi-line phone systems.

Education

2004 Certificate: Diversified Health

Regional Occupation Program: 78 Table Mountain Boulevard Oroville, Ca 95965

Vocational training including Medical Terminology, First Aide, and on the job training at Oroville hospital’s Medical Records Department.

1993 High School Diploma: Las Plumas High School 2380 Las Plumas Avenue Oroville, Ca 95965

References

Available Upon Request

References

Lani Rodda 91 Meadowview Drive Colusa, California 95932 530-***-****

Elsie Hoffman 36 Baker City, Oregon 97814 541-***-****

Wiley Clark 855 Robinson Avenue Oroville, California 530-***-****

Karen Rambo 21855 Elk Trail Redding, California 96003 530-***-****

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