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Customer Service Sales

Location:
Chicago, IL
Salary:
$45,000/year
Posted:
December 01, 2016

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Resume:

Justine Perez Address: **** N. Paulina Street • Chicago, IL 60640

Cell: 773-***-**** • Email: acxp8l@r.postjobfree.com PROFESSIONAL EXPERIENCE

Pingline Inc. Chicago, IL

Account Executive/Customer Service April 2016 - Present

• Provide proactive & superior customer service on all technology products that we supply.

• Creating flyers and marketing tools to generate sales as well as virtual proofs though Adobe Illustrator and Photoshop.

• Follow up on all inquiries such as quotes, phone calls and samples with all customers on a daily basis through Salesforce.

• Generate leads through promotional product platforms such as SAGE and ASI to connect with distributors.

• Assist sales manager with marketing ideas, future trade shows and face to face meetings. Identity Links, Inc. Niles, IL

Office Administrator, Design & Accounting November 2013-April 2016

• Maintain, update and add items to our website that includes over 35,000 items that customers can put their logo or custom advertising message on.

• Processing inquiries for customers who have requested samples online and over the phone so they can see the item before purchasing large quantities.

• Provide proofs and templates for customers who would like to see their logo or custom advertising message on an item digitally through Adobe Illustrator.

• Bill out customers for items they have purchased when receiving the bill from our vendor through Quickbooks .

• Supervise and coordinate activities of the staff as well as being involved in staff training. Stuart-Rodgers Photography Evanston, IL

Sales Representative, Reception & Production August 2012- November 2013

• Scheduled senior portraits and reviewed completed proofs for final edits before working with customers on different sales packages, that were available based on customer’s needs

• Balanced daily income for Stuart-Rodgers and reported daily numbers to management

• Resolved customer service issues such as incorrect orders in person and over the phone.

• Help Production department organize and package physical proofs to hundreds of High School Seniors’ homes.

• Color correct proofs and complete orders digitally through Adobe Photoshop Chicago Park District Chicago, IL

Recreational Leader July 2009-August 2013

• Provide and help organize activities for kids ranging from four to five years old. That included physical activities as well as art activities for them to participate in at Chippewa Park.

• I led a group of about ten to fifteen children every summer for about five years.

• Assisted and planned with my Park Supervisor in activities inside and outside of Day Camp.

•Made sure that the children were safe and took precaution if necessary for their well being. Portrait Innovations Glenview, IL

Sales Associate & Photographer January 2013-June 2013

• Took professional photos of families and individuals, setting up scenes to exceed customer expectations and based on my expertise

• Sold high quality prints of portraits, working with families to give the best deal for their needs and the company

• Handled the scheduling of clients through direct phone calls and in person shoots. EDUCATION

St. Norbert College • De Pere, WI

Bachelors of Arts in Graphic Design May 2012

GPA: 3.00/4.00

• R elevant courses: Advertising Design, Computer Graphics, Contemporary Photography Strategies, Media Ethics, Communication Technology and Social Change, International Mass Communication Areas of Expertise include: G raphic Design, Drawing, Adobe CS6, Photoshop, Illustrator, InDesign, Microsoft Word, Excel, Powerpoint, Quickbooks, Arrange and Manage Appointments, General Administrative Support, Planning, Typing: 50 wpm Justine Perez Address: 4861 N. Paulina Street • Chicago, IL 60640 Cell: 773-***-**** • Email: acxp8l@r.postjobfree.com



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