Kanchan Khubchandani

***-678-***-**** / acxp6w@r.postjobfree.com

Profile

Accomplished, detailed oriented, accurate and forward-thinking professional with a track record of success in leading and supporting day-to-day operations in Human Resource and Administrative field. Carry out the necessary initiatives to spur improvements in quality, customer service, employee performance, and overall efficiencies. Exhibit superior interpersonal skills while establishing communications with a diverse range of individuals and teams.

Key Skills

*Human Resources

*Performance Management

*Project Management

*Policy Compliance

*Sourcing & Recruitment

*Vendor Management

*Quality Assurance

*HR Program Management

*Process Improvement

*Customer Service

*Benefits Administration

*Resource Allocation

*Employee Relations

*Staffing Coordination

*Client Management

*People Management

*Database Management

*Problem Resolution

Highlights

Forged strong employee relations after overseeing recruiting activities and implementing process and performance improvement strategies as Human Resources Coordinator with a Credit Suisse bank.

Created a top-quality talent pipeline while managing staffing functions for securities and capital market accounts during tenure with Wipro Technologies.

Coordinated the set-up and establishment of workstations, payroll, benefits, and reporting structures for 80+ personnel during the development of a new entity.

Received an “Outstanding Performance Award” in a head PMO role (Project Management Office) with Wipro.

Established fluid and efficient operations of facilities by streamlining invoicing and reporting procedures as well as assuming accountability for calendar management, database maintenance, scheduling, planning, and office correspondence.

Effectively directed administrative, planning, and customer-related functions as Office Manager for a real estate firm.

Maintained high levels of customer satisfaction for HCL Infosystems, Ltd. by ensuring that all customer issues and tech-related matters were consistently addressed in a timely, courteous, and professional manner.

Credentials

Certified Professional - Society for Human Resource Management (SHRM-CP)

Bachelor of Business Administration in Human Resource Management (Pune University)

Tools / Software

Windows • Microsoft Word • Excel • PowerPoint • Outlook • Project • PeopleSoft • SAP

Kanchan Khubchandani

Professional Synopsis

Human Resource Coordinator, Credit Suisse Services Ltd. (India) 2008 to 2009

Initiated recruitment functions for the Financial Accounting and IT division.

Sourced, screened, and interviewed candidates; maintained candidate databases.

Generated daily, weekly and monthly reports.

Researched and selected vendors; approved vendor invoices for payments.

Key-in employee data in the HR systems to ensure accurate processing of payrolls.

Addressed areas involving payroll, benefits, reporting, records management, New hire Onboarding, claim settlements, performance appraisals, bonus payouts, and employee transfers.

Launched an online “Time and Leave” system to verify leave records of employees.

Ensured that filing procedures were 100% compliance with company regulations and requirements.

Functional Consultant, Tech Mahindra Ltd. (India) 2007

Carried out staffing for the project, employee data entry in systems along with employee status and billability details.

Created, updated, and maintained project details in company systems.

Determined and monitored budgets, timelines, and risks associated with specific projects.

Coordinated with compliance teams to conduct project audits and reviews.

Prepared and published weekly and monthly dashboards for management.

PMO and Executive Assistant, Wipro Technologies, Ltd. (India) 2003 to 2007

Prepared and distributed weekly status reports on projects involving the areas of Banking, Finance, Insurance, and Securities.

Scheduled meetings and coordinated travel arrangements/logistics for executives and management.

Coordinated interviews in support of a large-scale recruitment project.

Served as a member of the company’s Event Management Team; organized activities to strengthen employee morale and overall workplace atmospheres.

Collaborated on several projects with key clients such as Morgan Stanley, JP Morgan, and Credit Suisse as a PMO associated with finance-securities domains.

Initiated invoice reconciliation functions for a Morgan Stanley client with an account with 80% payments outstanding down lowered payments outstanding to 20% in under 4 months.

Published monthly newsletters to provide project updates and recognize clients and employees globally.

Office Manager, Krishna Estates (India) 2002 to 2003

Handled matters and inquiries regarding industrial and commercial properties for a real estate firm.

Initiated customer follows-ups and prepared/sent proposals.

Coordinated interviewing and hiring functions for sales managers and other staff.

Enhanced company presence and expanded business by setting up booths at industry trade shows.

Administrative Assistant, Fanuc India Pvt Ltd. (India) 2001 to 2002

Tracked and monitored departmental and administrative payments for a manufacturer of CNC machines.

Answered incoming calls/inquiries and maintained continual communications with vendors and managers.

Ensured proper maintenance of company vehicles; verified vehicle rosters and daily availability.

Prepared and reviewed expenses and identified/implemented cost-saving strategies.

Customer Care Executive (Call Coordinator), HCL Infosystems Ltd. (India) 1999 to 2001

Addressed customer complaints and technical issues with computer equipment and networks.

Created plans to achieve zero down time for the production floors.

Prepared and distributed daily, weekly and monthly reports.

Resolved terminal-related issues via extensive troubleshooting efforts via phone with customers.

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