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Customer Service Microsoft Office

Location:
Texas
Salary:
$17 a hour
Posted:
December 01, 2016

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Resume:

KIMBERLY NEWTON

469-***-****

acxp6j@r.postjobfree.com

OBJECTIVE

To contribute my experience and skills for growth and advancement within the company

SUMMARY OF QUALIFICATIONS

Adapts easily to change, & handling multiple task Excel, Power point, Word,

Certificated in Mortgage Sale & Loan Processing Microsoft Office, CPL’s, HUD,

Relevant skills in processing Title document work Fast stone Image Viewer

WORK HISTORY

Texas Pioneer Title, Closing Department, Allen, TX May 2016-Present

Processing Specialist

Sending completed title work Document review

ETA/Status request Invoices-Prem fees, R8 credit

Post-Closing PC Packages Notary Services

Bank of America, Document Oversight, Addison, TX Jan 2015-April 2016

Operation Analyst

Research files for original documents on the mortgage Review files for accuracy

Create files for Foreclosure Attorneys

Bank of America, Loss Mitigation, Addison, TX May 2013-Jan 2015

Customer Relationship Manager II

Cultivate and maintain on-going customer relationships Run Production report-daily

Manage a portfolio of delinquent loans Interdepartmental inquiries

Educate clients with FHA/VA modification guidelines Process payments

Bank of America, VA Status Specialty Team, Richardson, TX July 2012- May 2013

Mortgage Servicing Specialist II

Provided VA Rep’s adequacy of servicing responses Answered email inquiries

Provided claim support, post audit reviews Status support request

Bank of America, Wealth Management Team, Tempe, AZ Sept 2008-June 2012

Wealth Management Specialist II

Assist Financial Advisor with clients banking/investment needs

Managed phones and email request on all portfolio accounts

Assist with Online Banking & enrollment into Merrill Lynch investment accounts

Computer Skills

Microsoft Office CPL

Excel HUD1 Settlement

LAMP ORPAK

Power Point LP System

Adobe Sales Force

HLBPM AS400LS

SharePoint

Education

2001-2003 Mesa Community College, Mesa, AZ

Credits in pursuit of general Associate of Art & Small Business Management

1986 Bastrop High School, Bastrop, LA

Graduate Endorsement Diploma

References:

Furnished upon request



Contact this candidate