Clerical Healthcare positions
Resume:
I’esha Cabbagestalk
*******************@*****.***
Objective: Health Care Positions
Seeking a position which will require me to utilize my Medical clerical skills, patient care abilities and experience in the medical field to ensure the success of the office.
SUMMARY OF QUALIFICATIONS:
• Over 5 year of experience in customer service and administrative
• 3 years of patient registration, scheduling, medical insurance screening and insurance verification experience.
• Collections
• Excellent verbal and written communication skills.
• Demonstrated ability to organize and prioritize assignments
• Knowledge of medical terminology as well as HIPPA and CLIA
• Proficient with computers, including Microsoft Office Suite, excel, word, power point etc.
• Proven ability to use all office equipment.
• Track record of upholding strict patient confidentiality.
• Typing speed – 50 wpm
Windows 3.1, Windows 95, Windows NT, Windows Vista. Microsoft Office Suite, Excel, Access, Word. Telephone Automatic Call Distributor Line (ACD), switchboard, AS400, MVP live, NICE Phone System
SPECIAL SKILLS
• Insurance Billing, EMR systems
• Scheduling
• Collections, Accounts receivables
PROFESSIONAL EXPERIENCE
Lincare- Customer Service Representative, Beltsville, MD 09/2015-Current
• Takes orders from physician and other referral sources and enters notes into system.
• Coordinate new patient deliveries.
• Process patient information on a series of forms.
• Maintains and files patient information on regular basis.
• Verifies insurance coverage.
• Responds to new and existing patients request.
• Must be knowledgeable of existing and new information regarding company equipment and carrier policies.
Octopharma Plasma- Medical Screener, Decatur, GA 02/2015-09/2015
• Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
• Greets and builds rapport with donors and directs them to appropriate areas for further processing
• Performs finger sticks and utilizes screening equipment to obtain hematocrit and protein readings.
• Performs ALL clerical duties
• Answers any donor inquiries regarding the procedure, payment and company policies.
• Cleans and maintains equipment.
Ace Cash Express- Center Manager, Landover, MD 02/2013-01/2015
• Greet all customers as they entered establishment.
• Process routine account transactions.
• Record all account transactions
• Verify customer information
• Open/ Close accounts, including savings and checking.
• Help customers with any information or concerns.
• Balance currency, cash and checks in registers/ safe at the beginning and end of each shift.
Kaiser Permanente – Member Service Rep, Silver Spring, MD 06/2011-02/2013
• Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination, payment, revenue and membership records
• Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments and terminations
• Supporting eligibility inquiries
• Ensuring bills are correct and mailed timely
• Resolving payment discrepancies and delinquencies
• Identifying, coding, batching, scanning and indexing documents for imaging
• Providing office services support
EDUCATION
J L Mann Academy: High School Diploma – Greenville, SC 2009
Howard Community College: Dental Hygiene- Columbia, MD - Current
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