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Executive Assistant Customer Service

Location:
Sunnyvale, CA
Salary:
$18.00
Posted:
December 01, 2016

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Resume:

Kathy Schmoyer

Home: 408-***-**** acxp48@r.postjobfree.com

Qualifications Summary

Extensive experience in human resources, marketing, sales and customer service environments

Excellent inter-personal rapport, team player, highly motivated, ability to take initiative

Detail oriented, organized, articulate, ability to remain focused and accurate under pressure

Ability to shift daily priorities and activities as needed

Time management, problem solving and ability to identify resources to provide optimum results

Proficient in the use of Microsoft Word, PowerPoint, Excel, Visio, Concur, Google Documents, Oracle and SAP

Familiar with Abra HR database, StaffSuite, IQ Navigator, Salesforce, QuickBooks, and Lotus Notes

Professional Experience

Nelson Compliance Campbell June 2016 to present Client Services Administrator

Enter new candidates and positions in e-recruit

Scan and submit direct deposit paperwork for approval

Contact managers and candidates for time card submittals and approvals for weekly payroll

Run weekly reports and update as needed in e-recruit

Maintain employee active and termination files

Infoblox Santa Clara July 2015 to February 2016 Executive Assistant

Support VP of Marketing, VP of Business Development, and VP of Engineering

Experience managing multiple executive calendars

Coordination of domestic and international travel including pre-planning of trip itineraries for executive staff

Process travel and expense reimbursements in Concur

Book conference rooms and coordinate catering for meetings and training classes

Prepare complex Excel spreadsheets and PowerPoint presentations

Manage and maintain organization charts in Visio

Coordinate corporate events and off-site team building events

Create purchase requisitions/orders in Oracle

Integrated Manufacturing, Inc. San Jose, CA November 2012 to April 2015 Executive Assistant

Provided administrative support for company owner

Created and maintained Microsoft Excel spreadsheets

Utilized Salesforce software database to generate sales leads

Created and updated company brochures

Assisted with office expansion

Inventory control, Return Merchandise Authorizations

Varian Medical Systems Milpitas, CA April 2007 to January 2009 Executive Assistant

Provided administrative support to Director of Global Installation

Coordinated foreign and domestic travel arrangements using Cliqbook

Processed expense reports and calculate currency conversions using Vinnet

Processed Field Service Reports and Acceptance Certificates in SAP

Administered Customer Satisfaction Survey and calculated results per region

Coordinated off-site conferences and team building events

Processed time cards in SAP and Lotus Notes

Maintained employee training files

Served on the emergency response team

Comcast Cable San Jose, CA November 2006 to April 2007 Human Resources Administrative Assistant

Provided administrative support to VP of Human Resources, HR Manager, recruiters and Sr. Executives

Assisted in all aspects of the interview and new hire process, scheduled interviews

Posted job openings on corporate website, Hot jobs, Craigslist and sourced candidates for technical and non-technical positions

Maintained employee requisition status in Staffing Soft

Conducted criminal and education background checks, conducted employment verifications

Created offer worksheet and offer letters and obtained appropriate signatures

Corporate event planning including off-site executive conferences, holiday party, summer picnic, etc.

Process and track performance evaluation documents

Assisted in company relocation both domestic and international

Created and maintained organization charts in Microsoft PowerPoint and Visio

Facilitated workers compensation claims and authorized employees for medical treatment

Updated business review monthly with current head count and new hire requisition status

Assisted in SOX and E&Y Auditing

Education and Training

West Valley College, courses included GE, English, and Art.

Essentials for HR Personnel and Assistants Seminar

Intellectual Property Training

Microsoft PowerPoint Seminar

CompuMaster Advanced Microsoft Excel Techniques

SharePoint Services v3.0 User Course

CPR and emergency response training



Contact this candidate