Merveille Agbodjogbe **** kennewick ave

Takoma Park, MD 20912

Phone: 240-***-****

Email: acxp3e@r.postjobfree.com

PERSONAL PROFILE:

• Hardworking and trustworthy employee that is dependable, loyal and self-motivated

• Genuinely great people skills and enjoy providing services to meet the needs of my customers

• Enjoy challenges, meeting high-demand goals

• Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations

SKILLS AND HONORS:

• Volunteer for CSAAC working with individuals with autisms

• AFFIRM(Adolescent Female Forum to Inspire, Respect, and Motivate) program

• Interned at Holy Cross Hospital in Maryland

• Ability to identify day- to – day administrative support needs.

• Excellent interpersonal skills, ability to read, analyze and interpret documents; ability to respond effectively to all inquiries.

• Ability to positively and pro-actively handle customer concerns and prioritize multiple tasks in a fast-paced environment.

• High level of ownership, accountability and initiative

• Over five years’ cash handling and customer service experience.

• Understands general accounting and finance concepts.

• Ability to quickly learn new procedures and processes

• Proficient in Microsoft office applications (access, excel, Photoshop, Illustrator, PowerPoint, outlook and word)

EXPERIENCE:

Hostess/Waitress, IHOP 2012-2013

Sales Associate, Target 2012-2013

Sales Associate, Gallo 2013-2014

Assistant Manager, Abercrombie&Fitch 2015- 2016

Sales Associate, Nordstrom 2016-present

• Provided outstanding customer service for high volume women’s retailer.

• Trained part-time associates on loss prevention and customer service.

• Handled transactions at cash wrap with 100% accuracy for more than 4 months

EDUCATION:

Morgan State University

Major: Family Consumer Sciences

Relevant course: Clothing and Human Behavior, Accounting, Economic Textiles, Fashion Merchandising, Marketing.

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