Objective

Seeking a position that will benefit from my customer service experience, in an office environment where my computer knowledge and organizational abilities can be fully utilized.

Education

Indiana University Purdue University Fort Wayne Graduation: 1986

Associate’s Degree in Early Childhood Development

Professional Experience

Allstar Communications September 2011 – January 2016

Dispatcher/Customer Service

Responsible for dispatching technicians to worksites, accounting for the time logs of the technicians, scheduling appointments, communicating the arrival times of the technician to the customer and general customer service.

Korte Does It All September 2001 – September 2011

Receptionist/Customer Service

Responsible for answering a multi-line phone system, scheduling appointments for the technicians, helping customers troubleshoot basic heating and air conditioning issues, data entry and also general customer service.

Skills

Familiar with Microsoft Office

Familiar with using a Multi-Line Phone System

Familiar with using basic office equipment