Laundry Supervisor
Resume:
Curriculum Vitae
Marvin Raja
Professional Summary
A hospitality professional with over 7 years of experience in leading hotels in GCC
Countries, highly knowledgeable and skillful Laundry In Charge with great experience in
Taking overall responsibility for managing the Laundry operations of hotels To ensure product quality standards are met and that optimum service is provided to guests.
Relevant Capabilities
Special talent for planning organizing, scheduling.
Demonstrated ability to conduct inventories.
Extensive experience in recruiting and training of staff.
Knowledge’s & Skills
Ability to lead a team.
Extensive knowledge of Laundry materials, tools, and equipment.
Knowledge of safety and quality standards.
Customer Service skills.
Communication skills.
Training delivery skills.
Computer literate – MS Office, Opera, FMC & Micros
Training Courses
The Address Hotel & Resorts Dubai Marina U.A.E,
Yes I Can!
Quality Customer service skills.
Oceanic Khorfakkan Resort & Spa UAE,
Train the trainer.
Leader Ship Training Class.
PROFFESSIONAL EXPERIENCE
Laundry In Charge ( November 2015 To Till Date )
Oceanic Khorfakkan Resort Spa, Fujairah, UAE.
Supervise the daily operations of the laundry
Manage the day-to-day activities of the Laundry department.
To lead the staff and motivate them to achieve high standards of quality and Guest Satisfaction.
Maintain per stock of guest supplies, chemicals, linens and uniform
Ensure that the guest laundries are delivered on time
Guide laundry workers for handling the daily laundry requests and special requests
Make sure that the soiled linens are washed, ironed, and stacked appropriately
Responsible for ensuring that the working stock is always in hand
Train new employees for operating various equipment used in the laundry
Coordinate with the housekeeping manager for planning for special events
Ensure that the maintenance cycle is followed as per the specifications
Handle guest complaints during the shift
Ensure that the laundry is functioning optimally with utmost efficiency
Allocate duties and responsibilities to the employees on shift
Coordinate with the Housekeeping manager for performance appraisal of the employees
Assist in the preparation of training plans and modules for the new employees
Laundry Senior Drycleaner (November 2009 To November 2015)
Emaar Hospitality Group, The Address Hotel & Resorts Dubai Marina, Preopening Team
EXTRA CERTIFICATES AND RECOGNITIONS
Rookie of the Month Certificate Oceanic Khorfakkan Resort & Spa.
Housekeeping Services Nominated Associate of the 3rd Quarter 2015
5 Years Complete Certificate The Address Dubai Marina
Basic Fire Safety Training Complete Certificate Level - 1 U.A.E
Housekeeping Services Associate of 1st Quarter 2014 Heart of the House
Housekeeping Services Nominated Associate of the month of July 2011
Basic Food Hygiene level 2 Complete November 2011 The Address Dubai Marina
Laundry Star & Best Grooming of Month August 2010 The Address Dubai Marina
Preopening One Year Complete Certificate The Address Dubai Marina
Cross Training Purchasing Officer Complete Certificate The Address Dubai Marina
Basic English Class Training Complete Certificate The Address Dubai Marina
HOBBIES
Social Service, Playing Chess & Cooking
Qualifications
Industrial Training Institute (From Tamilnadu.)
PERSONAL PROFILE
Name : S. Marvin Raja
Date of Birth : 24th May 1986
Place of Birth : Mumbai
Gender : Male
Nationality : Indian
Marital Status : Married
Mother tongue : Tamil
Passport no : M 2955508
Issue Date : 05/11/2014
Expiry Date : 04/11/2024
Language known : English, Hindi, Malayalam & Tamil
Permanent Address : Savriraj Marvin Raja
13/B Jain Mark Street Palyamkottai
Tirunelveli-627002
Tamilnadu
Mobile No : 971-*********
E-Mail Id. : **********@*****.***
I declare that all the above details furnished are true and correct to the best of my knowledge. I assure you that I will discharge my duties sincerely to your entire satisfaction.
Reference
Available on request
Contact this candidate