TECHNICAL SKILLS

OPERATING SYSTEMS AND LANGUAGES

AIX, HP-UX, Solaris, MS Windows Server, RedHat Linux Enterprise, SuSe Linux Enterprise, VMWare ESX, MS Cluster Server, ABAP, MS Visual Basic, Java, SQL, xBASE/CLIPPER, COBOL, BASIC, FORTRAN

ENTERPRISE, DATABASE, AND OTHER SOFTWARE

SAP HANA (through SPS11), SAP ERP NetWeaver/Basis (through NW7.4, ECC6 EHP7), SAP BW/BI, SAP BOBJ, SAP Enterprise Portal, SAP Solution Manager, SAP CRM, SAP SRM, SAP SCM, SAP PI/XI, SAP GRC, SAP NW IdM, SAP TDMS, SAP KW, SAP MDM, SAP BPC, SAP Database Migration Option (DMO), Cisco Process Orchestrator/SAP ITPA, ORACLE, MS SQL Server, IBM DB2, BMC Remedy Support Center, Mercury Test Director, Serena TeamTrack, Mercury Test Suite, BMC Patrol, Mercator, Abaco, Vertex Quantum, TaxWare, BSI Tax Factory, Dazel, JetForm, Visio, Microsoft Project, Microsoft Office

HARDWARE

Dell Enterprise R920 and R930 servers, HP Proliant and Integrity, IBM P- and x-Series, Sun E-Series, HP 9000 and SuperDome, VBlock, Cisco UCS, IBM NetFinity, EMC Symmetrix, Intel-compatible desktop systems

PROFESSIONAL EXPERIENCE – SAP Basis/Netweaver

Basis Summary

Provide technical consulting for the Basis/NetWeaver component of SAP HANA, ERP, Enterprise Portal, BW, CRM, SCM, SRM, XI, ITS, and Business Connector, including software installation/upgrades and system configuration/tuning (SAP/database). Apply ABAP Support Packages using SPAM, bolt-ons using SAINT, and OSS patches using SNOTE and ABAP workbench. Apply Java Support Packages using JSPM and SDM. Perform migration of SAP systems to HANA using DMOPerform SAP database administration using both BRTools and database-specific tools. Perform hardware sizing/installation/configuration, system landscape design, client copies/imports/exports, distributed system (ALE) configuration/monitoring, data archiving and retrieval, and backup/disaster recovery design and implementation. Set up and use SAP correction and transport/change management (TMS/ChARM) system. Monitor and tune SAP systems and databases for optimal performance. Setup SAP systems for multi-national language support. Integrate complementary software/hardware into the SAP environment. Perform resource planning, pre-production preparation, and Oracle and MS-SQL Server database administration. Develop technical documentation including SOPs, stress, security and print test plans. Install and maintain SAP Knowledge Warehouse (KW). Manage technical SAP project plan including scope and risk analysis/mitigation according to Accelerated SAP (ASAP) and ValueSAP Methodology. Perform customer training and mentoring of junior consultants.

Security Summary

Extensive security experience, with both the old (2.2x – 3.0x) security model (SU02, SU03) as well as the current authorization model (PFCG, SU24, SU25, SU26, and SUIM). Designed and implemented security for SAP HR, including org-chart and Position Description (PD) methods. Set-up and maintained Central User Administration and Single Sign-On (including LDAP connectivity). Developed “best practice” models for SAP security, including naming convention and general role development. Performed analysis of SU53 and SU56 user analysis as well as setting up and analyzing user traces. Used reduction-in-scope model to build “lean” roles to reduce memory consumption and minimize impact on system performance. Design and maintain security for SAP products such as BW, CRM, SCM, SRM, and EP. Write documentation, deliver presentations, perform classroom instruction (including development of lesson plans), and general knowledge transfer.

SAP Solution Architect/Project Manager, Dell Inc.: March 2015 – Present

Prepare and execute project plans including staffing and costing. Prepare and deliver engineering presales presentations inclulding service price modeling. Respond to customer RFP/RFQ. Perform SAP Basis consulting, including installation of SAP HANA (including S/4 HANA), SAP ABAP, SAP Solution Manager, and SAP Java on Windows/SQL RedHat Enterprise Linux, and SUSE Linux, support stack application using SUM, migration of SAP systems to HANA using DMO, migration of sap systems using R3Load/JLoad, perform system performance swat-team analysis, system architecture/design, database installation, documentation, and knowledge transfer. Serve as project manager on multiple datacenter and hardware migrations, managing personnel and resources. Assist with documentation and knowledge transfer for heterogeneous system migration. Managed Oracle databases using Oracle Automatic Storage Management (ASM). Assisted with Heterogeneous system migration using SharePlex. Co-authored Disaster Recovery plans. Provide guidance to back-office technical resources. Manage project teams for SAP HANA implementations and POCs and SAP upgrades and migrations.

SAP Basis Architect, Independent Contractor: January 2015 – Present

Perform installation and configuration SAP HANA (BW, Solution Manager, S/4) in Amazon Cloud (AWS). Execute migration of SAP Systems from traditional configuration to HANA using DMO. Perform installation of Cisco Process Orchestrator/ITPA, including bolt-ons for SAP Solution Manager, SAP HANA, SAP ABAP, and SAP Java. Configure SAP Solution Manager Monitors and Guided Procedures for consumption by ITPA.

SAP Customer Support Engineer/Managing Basis Consultant, HCL-Axon: June 2013 – March 2015

Perform installation and monitoring of SAP HANA applications. Prepare and deliver engineering presales presentations. Develop and deliver trade-show presentations for both exhibition-floor and private groups. Perform installation of Cisco Process Orchestrator/ITPA, including bolt-ons for SAP Solution Manager, SAP HANA, SAP ABAP, and SAP Java. Configure SAP Solution Manager Monitors and Guided Procedures for consumption by ITPA. Develop process flows for both customer Proof-of-Concepts and service delivery. Assist customers with hardware and database sizing. Perform SAP Basis consulting, including installation using SWPM on Windows/SQL and SUSE Linux/Oracle, support stack application using SUM, system performance swat-team analysis, system architecture/design, database installation, documentation, and knowledge transfer. Installed and patched SAP Catch Weight Management bolt-on. Assist with documentation and knowledge transfer for heterogeneous system migration. Managed Oracle databases using Oracle Automatic Storage Management (ASM). Assisted with Heterogeneous system migration using Oracle GoldenGate. Facilitate training for offshore and junior resources. Co-authored Disaster Recovery plans. Provide guidance to back-office technical resources. Developed content for and delivery and support of Cisco Process Orchestrator (CPO)/SAP IT Process Orchestrator.

Customer Support Engineer/SAP CoE Liaison, Cisco Systems: January 2012 – June 2013

Responsible for the content development, delivery and support of Cisco Process Orchestrator (CPO)/SAP IT Process Orchestrator. Was instrumental in assisting with the Cisco/SAP reseller agreement for ITPA. Develop executive presentations on Intelligent Automation. Built and managed the SAP Intelligent Automation Center of Excellence (CoE). Provide thought-leadership around SAP Process Automation. Lead and participate in pre-sales engineering efforts and post-sale customer care. Prepare and deliver engineering presales presentations. Develop and deliver trade-show presentations for both exhibition-floor and private groups. Perform installation of ITPA, including bolt-ons for SAP Solution Manager, SAP HANA, SAP ABAP, and SAP Java. Configure SAP Solution Manager Monitors and Guided Procedures for consumption by ITPA. Develop process flows for both customer Proof-of-Concepts and service delivery. Performed upgrades of ITPA. Assist engineering team with feature testing and user stories using Rally for Agile Development. Assist customers with hardware and database sizing. Perform proof-of-concept installation of SAP Solution Manager with Cisco ITPA bolt-ons. Perform proof-of-concept SAP HANA instances. Was rebadged to HCL-Axon in an outsourced-management effort.

Director Business Development/Senior NetWeaver Consultant, Tenet Consulting: May 2011 – January 2012

Responsible for developing strategic business alliances with complementary consulting partners and hardware vendors. Develop proposals and written/oral presentations to deliver to Senior and Executive management. Provide thought-leadership on strategic use of technology for new and existing customers. Develop and deliver maketing collateral. Deliver monthly briefs to CEO regarding trends in SAP products, services, and infrastructure. Responsible for the installation, upgrade, configuration, and maintenance of SAP customer systems. Performed SAP software installations, patches, and upgrades. Performed SAP system refreshes. Installed and configured Hayes Gold Client (data migration) tool.

Senior NetWeaver Administrator, T-Mobile USA: February 2009 – May 2011

Responsible for the delivery and maintenance of proof-of-concept systems (latest-and-greatest releases including ramp-up products), including installation, upgrade, and patching. Performed successful application of Enhancement Pack 4 for ECC 6.0 and Enhancement Pack 1 for NW 7.0. Performed upgrade of POC CRM system from CRM2007 to CRM 7.0. Assisted in the effort leading to T-Mobile attaining certification as a Customer Center-of-Excellence (cCOE). Assist with the presentation of CRM services through NW PI Enterprise Services. Performed Installation of GRC 5.3 ABAP and Java components. Installed and performed technical configuration of SAP Netweaver Identity Management (IdM). Responsible for consolidation of monitoring tools (TIDAL Horizon/CCMS/Wily Introscope/HP SAP SPI) to provide a holistic, proactive troubleshooting and maintenance model. Assist with the rollout of and adherence to service-level-agreements (SLAs). Responsible for managing upgrade/hardware migration/unicode conversion of SRM 4.0 to SRM 7.0. Perform general SAP production support, including performance tuning, client maintenance (copies/refreshes), and database maintenance (backups, restores, dual-stack and standard ABAP-only system refreshes/copies, table/index reorganizations). Perform specific CRM-related production support and QAT-stream maintenance including IPC and XCM maintenance. Installed and Configured SAP TDMS to copy 6-month data slices from CRM (with data scrambling), ECC, and BI. Support a variety of OS/DB platforms, including HP-UX/Oracle, AIX/Oracle, and Windows/Oracle. Performed Support Package Installation for both ABAP (SPAM/SAINT) and Java (JSPM/SDM) and Kernel upgrades. Setup and manage Maintenance Optimizer, EarlyWatch, and Service-Level Reporting in Solution Manager. Assisting with upgrades to SAP BPC from 5.0 to 7.5 and SAP BObj from 3.0 to 3.1. Performed upgrade of Tidal Monitoring from Horizon 1.95 to TIA (Tidal Intelligent Automation) 2.1.

Principal NetWeaver Consultant (Remote), Urban-Teknik, LLC: June 2008 to January 2009

Remote SAP NetWeaver and Basis Consulting – Various Customers – June 2008 to January 2009

Perform general SAP Remote production support, including performance tuning, client maintenance (copies/refreshes), and database maintenance (backups, restores, system refreshes/copies, table/index reorganizations). Support a variety of OS/DB platforms, including HP-UX/Oracle, AIX/Oracle, Linux/Oracle, Windows/Oracle, and Windows/SQL Server. Performed Support Package Installation for both ABAP (SPAM/SAINT) and Java (JSPM/SDM) and Kernel upgrades. Setup and manage Maintenance Optimizer, EarlyWatch, and Service-Level Reporting in Solution Manager. Assist customers with SAP-specific expertise for SOX audit compliance.

Senior NetWeaver Consultant, ACS-Systech: February 2007 to January 2009

Engagement List:

NetWeaver Consulting – Maxim Integrated Products – September 2007 to January 2009

Performed dual-stack (NW2004s ABAP+Java) installations of ECC 6.0, BI 7.03, Solution Manager 4.0, SCM 5.0 (including LiveCache 7.6), SRM 5.0, PI/XI 7.0, GTS 7.0, and GRC on AIX 5L with Oracle 10g. Performed installation of Enterprise Portal 7.0 on RHEL 4 with Oracle 10g. Performed Installation of TREX 7.0 on Windows 2003. Performed Support Package Installation for both ABAP (SPAM/SAINT) and Java (JSPM/SDM) and Kernel upgrades. Setup and configured Enhanced CTS (ChARMS). Performed post-installation configuration of BI-Java and PI/XI. Perform import of SAP and Seeburger design objecs in Integration Repository. Setup and Manage Systeem Landscape Directory (SLD). Setup and manage Maintenance Optimizer in Solution Manager. Performed Oracle patches using Opatch. Setup initial security configuration for implementation team. Configured Adobe Document Services for BI. Installed systems to utilize IBM HACMP (high availability). Performed installation and technical configuration of SAP Productivity Pak by RWD. Perform installation of SAP MDM and BPC (OutlookSoft).

NetWeaver Consulting – ACS/AMS – June 2007 to September 2007

Performed upgrade of SCM 4.0 – 4.1 on Solaris/Oracle including upgrade of LiveCache from 7.2 – 7.6. Performed installation of ECC 6.0 on Windows 2003/Oracle. Performed Support Package Installation and Kernel upgrades. Performed Oracle patches using Opatch. Performed installation of TREX 7.0. Installed and configured CyberSafe Kerberos software on Solaris-Based SAP systems to enable SSO. Performed installation of Adobe Document Services.

NetWeaver Consulting – SAP Implementation, Ingram Micro – May 2007 to June 2007

Responsible for the development of project timelines, documentation, and deliiverables for implementation of ECC 6.0, Solution Manager 4.0, Enterprise Portal 7.0, and XI 7.0 on Oracle 10g on SuSe Linux 9.3. Schedule and facilitate meetings with customer, partners, and vendors.

NetWeaver Consulting – SAP Retail De-Escalation, Wawa – February 2007 to April 2007

Responsible for the maintenance, troubleshooting, and tuning of SAP NW2004s components, including ECC 6, SCM (Forecasting & Replenishment), BI, EP, and XI (Unicode on all systems). Maintain and monitor Communications Channels in XI. Run scripts to upload sales data from live system to test environment. Perform production support activities such as transports and performance tuning. Develop benchmarks for program runtimes. Apply support packages on ABAP, Java, and ABAP+Java instances. Apply OSS notes via SNOTE. Apply specific patches for Daylight Savings Time change. Perform kernel upgrades. Perform database administration (extending tablespaces) using BRTOOLS and (table/tablespace reorganizations) with native Oracle tools. Perform Enterprise Portal 7.0 support using EP system administration tools and Visual J2EE Administrator.

NetWeaver Consultant, BI/Portal Installation, INX – February 2007

Responsible for the Unicode installation, and troubleshooting of SAP BI (based on NW2004s) with integrated portal. Perform post-installation activities including setting up RSA1, STMS, SCC4, SE06SWU3 (basic workflow configuration). Perform client maintenance (copy and delete). Perform production support activities such as transports and performance tuning. Apply support packages on ABAP, Java, and ABAP+Java instances. Perform kernel upgrades. Perform Enterprise Portal 7.0 support using EP system administration tools and Visual J2EE Administrator.

Senior SAP NetWeaver/Basis Consultant, urban-teknik, LLC (IBM Applications-On-Demand): September 2006 – February 2007

Responsible for the installation, maintenance, and troubleshooting of SAP (NW2004s) components, including ECC 6, SCM (APO/LC), BI, EP, IDES, and SRM. Perform post-installation activities including setting up SE06, STMS, SCC4, SWU3 (basic workflow configuration). Perform client maintenance (copy and delete). Perform production support activities such as transports and performance tuning. Apply support packages (SP stacks and discrete packages) on ABAP, Java, and ABAP+Java instances, including Catch Weight Management. Perform kernel upgrades. Perform system copies and migrations on ABAP+Java instances using sapinst tools. Perform database administration (extending tablespaces) using BRTOOLS and (table/tablespace reorganizations) with native Oracle and DB2 tools. Monitor and administer systems using Solution Manager. Perform Enterprise Portal support using EP system administration tools and Visual J2EE Administrator.

Systems Change Manager (Configuration Management), Tyson Foods, Inc.: August 2004 – August 2006

Responsible for tracking and documenting configuration change for all Tyson Foods systems, applications, and infrastructure. Manage team that architected and managed the deployment of the Serena TeamTrack-based Tyson Change Management System (TCMS) and Virsa FireFighter for SAP Security. Responsible for managing configuration/change project management including scope and risk analysis using MS Project Enterprise. Responsible for the setup and maintenance of SAP transport layers and TMS workflow for Enterprise 2005, e-Procurement, and BW systems. Responsible for setting up and managing SAP Solution Manger for SAP software logistics. Developed and managed effort to attain Sarbanes-Oxley (SOX) 404 preventive and detective controls on fiscally significant applications leading to successful 2005 and 2006 external audits with no material weaknesses or deficiencies. Develop policies and controls leading to hybrid ITIL (Information Technology Infrastructure Library) solution for IT Governance. Built business cases and evaluated technologies for IT governance including Configuration Management Database (CMDB), Service Desk, and Software Development Lifecycle (SDLC) tools. Develop professional development plans for team members including training and goal tracking. Perform standard performance evaluations for team members. Drafted and published Configuration Management policies, procedures, and presentations. Facilitated meetings pertaining to system baselines. Assisted with SAP Basis firefighting duties and support of ERP systems, including Catch Weight Management.

Principal Consultant, urban-teknik: November 2000 to August 2004

Engagement List:

Remote Consulting (Part-time)/Portal Architect, N2 Consulting – June 2004 to August 2004

Perform installation of SAP Enterprise Portal 6.0 SP2 on Win2K/MS-SQL 2000, including Content Management and TREX. Installed patches and hotfixes for portal. Install Business Package for CRM 4.0 on EP6 instance. Install WP-PI for CRM using BBP/CRM support package manager and configured WebAS using transaction SICF and SMICM. Configured Portal CRM system connectivity. Configured and deployed portal roles and assigned users to roles. Performed upgrade of J2EE engine from 17 22.

Basis Lead/Architect – Hayes-Lemmerz International – January 2004 to August 2004

Perform installation of SAP R/3 4.7 (on RedHat Linux 2.1/Oracle 9.2x and 9iRAC), and BW 3.1 content with BI 3.20 (including SEM-BW) with Unicode-based multi-national language support (MNLS). Perform installation of Enterprise Portals 6.0 SP2 (Including Employee Self-Service 50.4), Knowledge Warehouse 5.2, and Solution Manager 3.1. Perform installation of SAP Discrete Industries/Mill Products (DIMP) 4.71. Perform virtualization of systems from standalone architecture to VMWare ESX 2 silos. Perform routine Basis functions including client copies and transports. Co-author SAP Security Architecture including roles and Position Description (PD) Profiles. Configure RZ20 system monitor. Perform OSS patches and SAP support package installation.

Senior Basis Consultant – DaimlerChrysler

Perform routine Basis and Security maintenance of SAP Enterprise Buyer Professional (EBP) 3.0. Perform security tasks for SAP ITS 4.6 and 6.10. Performed upgrade of SAP Business Connector (BC) 4.01 to 4.6. Performed upgrade of SAP Internet Transaction Server from 4.6 to 6.10. Install and configure SAP Solution Manager (v. 2.2). Install and configure Win2K application servers. Built EBP sandbox via MS-SQL database copy. Set up and maintained RFC destinations for Heiler Premium Business Catalog and Requisite BugsEye Catalog. Perform transports and general daily monitoring. Configure RZ20 system monitor. Perform OSS patches and SAP support package installation. Perform post-OS upgrade system checks. Perform install of SAP BW 3.1 and CRM 3.1 development systems.

Senior Consultant – SevenSpace

Perform installation and configuration of BMC Patrol, including Manager, Service Level Reporter, and Trak for Internal Revenue Service SAP 4.6D system.

Senior Basis Consultant – Deloitte Consulting

Perform upgrade of 4.6C to R/3 Enterprise (4.7). Install and configure SAP Solution Manager (v. 2.1). Install and configure Win2K application servers. Install and configure SAP Enterprise Portal (v. 5.0 SP5) including i-views, collaboration and unification, J2EE and TREX. Install and configure ITS/IIS instances. Install and configure SAP Solution Manager and Exchange Infrastructure (XI). Resolve performance and security issues on R/3, BW, and CRM systems. Perform transports and general daily monitoring. Configure output devices at os (HP-UX) and SAP levels. Allocate space for tablespaces using SAP, EMC Symmetrix, and HP-UX tools. Configure RZ20 system monitor. Perform OSS patches and SAP support package installation. Perform post-OS upgrade system checks. Perform install of SAP BW 3.1 and CRM 3.1 development systems.

Senior Basis Consultant – Bank One

Assist live 4.6B and 4.0B (SEM/IS-Banking) customer with performance and security issues. Performed transports and

general daily monitoring. Configured RZ20 system monitor. Configured monitoring nodes for and responded to alerts from BMC Patrol. Perform OSS patches and SAP support package installation. Perform post-OS upgrade system checks. Perform install of SAP BW 3.0 test system. Assist in reallocation of pre-HP "SuperDome" servers as application servers. Assist in setting up VPN connection for SAPNet. Perform database and R/3 system performance tuning.

Senior Security Consultant – Compaq/Hewlett-Packard

Assisted with security redesign in preparation for upgrade from 3.1I to 4.6C and general security consulting (R/3 3.1I, 4.6C; BW 2.0, 2.1; APO 3.0, 3.10) Profile Generator and Authorization Infosystem. Create and modify roles according to business design documents. Utilize Single-Sign-On and LDAP connectivity to ensure access standardization. Utilize SAP Reverse Business Engineer to perform analysis of current role usage and to identify gaps between current security and redesigned security. Perform traces to troubleshoot authorizations. Maintain project timeline using Primavera TeamPlay. Develop security test plans and procedures. Develop CATT scripts to create and update user profiles. Transport roles using Kintana (Mercury) tools.

Senior Basis Consultant – Lanier Healthcare

Called in to troubleshoot pre-go-live security and CTS/CM issues, and analyze/correct performance issues (heterogeneous system – Solaris/Oracle database instance w/Windows 2000 application servers) on R/3 4.6C, BW 2.0, CRM 2.0, and mySAP.com workplace 2.11 systems. Installed SAP Knowledge Warehouse (KW). Installed CRM 2.1.C on technical sandbox system.

Senior Security Consultant – Lanier Healthcare

Perform 4.6C R/3 (all modules, including HR and Payroll), ESS, BW 2.0, and CRM 2.0 security consulting using Profile Generator and Authorization Infosystem. Create and modify roles and create custom user menus for Workplace. Distribute roles to users via CUA. Develop CATT scripts to create and update user profiles. Assist in integration testing by running transactions in debug mode.

Senior Security Consultant – Bayer Pharmaceutical

Perform 4.6C R/3 (all modules, including HR) and BW security consulting using Profile Generator and Authorization Infosystem. Distribute roles to users via CUA. Perform traces to troubleshoot authorizations. Develop CATT scripts to create and update user profiles. Assist in integration testing by running transactions in debug mode.

Technical Lead Consultant – Johnson & Johnson

Assist live 4.5B customer with performance and security issues. Performed needs assessment for hardware and software upgrades. Performed Migration of R/3 system and database to new hardware (including re-licensing). Assisted with configuration of R/3 – MS Exchange interface. Assisted with product selection for R/3-fax solution and warehouse management systems. Perform database and R/3 system performance tuning. Performed successful conversion of 3.x model authorization profiles to 4.x activity groups (using SU24, SU26, and SUIM). Re-designed enterprise security using PFCG and SU24. Analyze user SU53 and SU56 outputs and correct security deficiencies. Develop CATT scripts to create and update user profiles. Perform traces to troubleshoot authorizations. Develop security test plans and procedures.

Senior Technical Consultant, EdgeWing (a Plaut Division) - December 1999 to November 2000

Technical Lead Consultant (Full Life-cycle) – ASAP Implementation – U.S. Pipe and Foundry (Birmingham, AL)

Installed R/3 4.6B. Perform database and R/3 system performance tuning. In addition to R/3 Basis consulting, performed installation and configuration of interfaces for Mercator (data mapping), Abaco (warehouse management) and Vertex Quantum. Installed R/3 Legacy System Migration Workbench. Setup R/3 security including Central user administration, including HR-based Org-Chart and PD-based security. Setup and tested specific security for HR module including financial (payroll) and insurance data and print security. Setup technical components of Employee Self-Service (ESS) including ITS. Installed SAP Knowledge Warehouse (KW). Was instrumental in securing long-term outsourcing agreement, developing and executing heterogeneous system migration NT®Solaris, and migrating entire development system from customer site to EdgeWing data center. Performed pilot install of SAP BW 1.2.

Senior Security Consultant - SAP Implementation – Kraft Foods (Chicago, IL)

Performed successful conversion of 3.x model authorization profiles to 4.x activity groups (using SU24, SU26, and SUIM) following R/3 system upgrade. Re-designed enterprise security using PFCG and SU24. Analyze user SU53 and SU56 outputs and correct security deficiencies. Develop CATT scripts to create and update user profiles. Perform traces to troubleshoot authorizations. Develop security test plans and procedures.

Senior System Engineer, Skyva International - June 1999 to December 1999

Technical Lead Consultant (Full Life-cycle) – SAP/Skyva Implementation – Sonopress (Asheville, NC)

Performed installation, configuration, and upgrade of Skyva’s IBM SanFrancisco-based, object-oriented supply-chain solution. Customer went live 9/1/99 with R/3 4.0B and the Skyva supply-chain solution. Performed install, upgrade, and troubleshooting of Skyva on Solaris and NT platforms. Perform database and R/3 system performance tuning. Maintained SAP-Skyva interface, monitored movement of supply-chain business objects. Modified business objects using Sun JDK and MS Visual SourceSafe.

R/3 Senior Basis Consultant, Symmetry Corporation - March 1999 to June 1999

Technical Consultant - ASAP Implementation – Performance Friction (Greenville, SC)

Performed system sizing, install of R/3 4.0B, performance tuning, and configuration of CTS/CM. Platform is Compaq Proliant/NT4.0/MS-SQL 7.0

Technical Lead Consultant - (Full Life-cycle) ASAP Implementation – Oregon State Liquor Control Commission (Salem, OR)

Customer went live 5/15/99 with R/3 4.0B on MS Cluster Server Platform. Performed system sizing, install of R/3 4.0B, performance tuning, Installed SAP Knowledge Warehouse (KW). Designed and implemented enterprise security using PFCG and SU24. Analyze user SU53 and SU56 outputs and correct security deficiencies. Develop CATT scripts to create and update user profiles. Perform traces to troubleshoot authorizations. Develop security test plans and procedures.

SAP Senior Basis Consultant, SAP America - July 1996 to March 1999

Security Consultant – Ferro Coatings (Akron, OH)

Developed plan, implemented, and executed R/3, OS, and database security (including HR) strategy. Develop CATT scripts to create and update user profiles. Perform traces to troubleshoot authorizations. Develop security test plans and procedures

Technical Lead Consultant (Full Life-cycle) - ASAP Implementation – Wolverine World Wide (Rockville, MI)

Customer went live 1/4/99 with R/3 3.1I, and IS-AFS (Apparel and footwear solution). Performed install of R/3 3.1I and IS-AFS and MS-Cluster server with Oracle FailSafe. Perform database and R/3 system performance tuning. Configured monitoring nodes for and responded to alerts from BMC Patrol. Installed and maintained SAP InfoDB. Designed and implemented enterprise security using PFCG and SU24. Analyze user SU53 and SU56 outputs. Develop CATT scripts to create and update user profiles. Perform traces to troubleshoot authorizations. Develop security test plans and procedures. Platform is Compaq Proliant MS Cluster Server/NT4.0/Oracle 8.0.

Security Consultant – Lubrisol (Cleveland, OH)

Performed post-upgrade security/activity group troubleshooting/training. Designed and implemented enterprise security using PFCG and SU24 (all modules, including HR). Analyze user SU53 and SU56 outputs. Develop CATT scripts to create and update user profiles. Perform traces to troubleshoot authorizations. Develop security test plans and procedures. Platform is Compaq Proliant/NT4.0/MS-SQL 7.0

Technical Consultant – SAP Install (Pre-Sales Support) – Pepsico Bottling (Budapest, Hungary)

Performed install of 4.0B R/3 at Eastern European site. Imported change requests from US production demo

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