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Customer Service Management

Location:
Cordova, TN
Salary:
700.00
Posted:
November 29, 2016

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Resume:

KENISHA JONES

**** ********** **** ***.*

Memphis, TN 38134 901-***-****

acxosf@r.postjobfree.com

Summary

Accomplished and energetic care provider with a solid history of achievement in caring for disabled patients. Motivated leader with strong organizational skills.

Education

Bachelor of Science: Psychology

Ashford University Bachelor of Science Degree- Psychology

J.B. Hunt Transportation July, 2016 -Nov. 2016

Transport intermodal cargo to seven regional states.

Conduct pretrip inspections in accordance with DOT regulations. Check tires, lights, inspection date, tandems slide, many more Dot regulatory items.

Ability to follow directions and deliver ontime.

Adhere to any customers complaints and work deligently with dispatch/fleet leader to solve any situations that may arise.

Follow Dot Log requirements .

Driver Swift Transportation March 2014-2016

Complied with all federal, state, and local regulations.

Successfully logged all miles, hours, and additional costs occurred with loads.

Checked shipping papers to determine nature of load and any special hazards, and check load itself and methods of securing.

Provided customer service during load pickups and deliveries.

Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.

Collect delivery instructions from appropriate sources, verifying instructions and routes.

Secure cargo for transport, using ropes, blocks, chain, binders, or covers.

Drive trucks to weigh stations before, after loading, and along routes to document weights and to comply with state regulations.

Report vehicle defects, accidents, traffic violations, or damage to the vehicles.

Read bills of lading to determine assignment details.

Guardian Community Living. May-2006-2013

Responsible for administering medication and meals to patients.

Assisted with housekeeping of patent rooms and other areas of the facility.

Dedicated to providing patients with personal care

Greeted guests and families daily

Provided information on patient status

Review patients' dietary restrictions, food allergies, and preferences to ensure

Patient receives appropriate diet.

Gather information from caregivers, nurses, or physicians about patient

condition, treatment plans,

Record vital signs, such as temperature, blood pressure, pulse, and respiration rate, as directed by medical or nursing staff.

Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.

Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Communicate with patients to ascertain feelings or need for assistance or social and emotional support.

St. Jude Research Center May.2004-2005

System generate calls to various parts of United States and other countries to ask for donations.

Time Management

Perform Excel with cash imputs

Brennan Research. Mar 2002-2004

Conduct surveys via cold-calling over regions of United States to willing participants in regards to politics, religion,economics, consumer, education,etc.

Excellent oral and communication skills.

Proficient typing and multiscreen management.

Meet service quota

Time Management

Ability to operate Microsoft Word and Excel



Contact this candidate