Customer Service High School

Theresa Bush

*** * ***** **, *********** MI, ****6 517-***-**** **********@*****.***

Professional Overview

Detail-oriented and organized business professional offers comprehensive background in

transportation experience. Excellence in transportation operations, safety compliance and cost

savings with a broad background; including management, customer service and general

warehouse operations. Vast experience in all aspects of loading and transporting of materials.

Seeking an opportunity to showcase a diverse background in logistics and the ability to

facilitate multiple projects simultaneously.

Education

BACHELORS DEGREE ANTICIPATED GRADUATION JUNE 2017 UNIVERSITY OF PHOENIX

Major: Bachelor of Science with a concentration in Management

ASSOCIATES DEGREE GRADUATED JUNE 2010 UNIVERSITY OF PHOENIX

Major: Associates in Arts in Business

HIGH SCHOOL DIPLOMA MAY 1994 WILLIAMSTON HIGH SCHOOL

Major: Basic standard graduation courses

Experience

SHUTTLE MANAGER COMPREHENSIVE LOGISTICS MARCH 2016- PRESENT

Maintain detailed administrative and procedural processes to improve accuracy and efficiency

Communicate with GM floor managers to determine merchandise placement

Monitor department performance data to identify and avoid potential safety risks

Forecast manpower requirements based on daily workload and company targets

Contact customers to confirm and coordinate delivery times

Lead and support team of drivers

LOGISTICS COORDINATOR VANEERDEN FOOD SERVICE SEPTEMBER 2013-MARCH 2015

Established transportation cost standards and economical shipping practices

Oversaw scheduling for the day-to-day activities of transportation carriers

Negotiated contracts with outside providers to minimize cost to the company and customers

Resolve problems concerning transportation, logistic systems and customer issues

Direct inbound and outbound logistics operations

Recommend optimal transportation modes, routing, equipment and frequency

Create policies and procedures for logistics activities

Ensure carrier compliance with company policies and procedures for product transit or delivery

Negotiate transportation rates and service

LOGISTICS ASSISTANT MEIJER MAY 1996-SEPTEMEBER 2013

Developed an understanding of customers needs and took action to ensure they were met

Assisted Logistics Analyst in compiling statistical information for special reports

Handled telephone inquiries as well as other basic office duties, filing, collecting data, faxing and printing

Stayed informed of logistics technology advances and continuously informed Analyst of improved processes

Lean Logistics trained

Skills

Critical thinking

Creative problem solving

Data entry

Microsoft excel, word, power point, office

Time management

Organization

Prioritization

Areas of expertise

Inventory tracking

Scheduling

Shipping and receiving

Shipment consolidation planning

Process improvement

Manufacturing and warehouse procedures

Cost reduction

20 years administrative experience

Results-driven

References

Available upon request

Contact this candidate