Customer Service Manager
Resume:
Steven Cook
Spring, Texas 77379
Objective
Obtaining a position with a reputable company with room for advancement. Where team work and experience can be used towards achieving career growth and companies overall success.
Experience
I have 13 years’ experience in automotive field from hood tech, store management to owner.
Proficient in:
ISI
DRB
All data
Mitchel 1
Profit Pilot RO Writer
C.A.R.S. 6135 FM 2920 #100 Spring, Texas 77379 281-***-****
Store Manager/Service writer
Job duties:
Providing excellent customer service, qoute building, scheduling repairs,selling jobs, collections, cash and credit card payments,maintaining shop, fleet maintenance and approvals
Kwick Kar
8959 Spring-cypress rd
Spring Tx 7737
Store Manager
281-***-**** Bart Brown Owner
January 2014-March 2016
Job duties:
invoices, sales, inventory, customer service, courtesy tech, lube tech, cars services in timely manner, vendor relations, order parts from vendors, opening and closing store, oversee shop employees, hiring and firing, cash and credit card sales.
Superior Carwash & Lube
27840 Tomball Pkwy
Tomball Tx 77375
Lube Manager
Todd Brewer General Manager
281-***-**** Store
June 2013-2014
Job duties:
invoices, sales, inventory, customer service, courtesy tech, lube tech, cars services in timely manner, vendor relations, order parts from vendors, opening and closing store, oversee shop employees, hiring and firing, cash and credit card sales, assisting with carwash duties, maintaining carwash tunnel, problem solving.
Magnolia West Lube and Auto
Magnolia Texas 77454
Owner operator
Lost in divorce
June 2012 -2013
Job duties:
invoices, sales, inventory, customer service, courtesy tech, lube tech, made sure cars where services in timely manner, vendor relations, shop stayed maintained, order parts from vendors, opening and closing store, maintained employee schedule, hiring and firing, accounts receivable and any other duties that would arise outside of normal daily routine.
Kwick Kar
8959 Spring-cypress rd
Spring Tx 77379
Store Manager
Albert Lee Owner
281-***-**** store
281-***-**** cell
Opened own Business
June 2006- 2012
Job duties:
invoices, sales, inventory, customer service, courtesy tech, lube tech, cars services in timely manner, vendor relations, order parts from vendors, opening and closing store, oversee shop employees, hiring and firing, cash and credit card sales.
North Point Car Care
Tomball Tx 77377
Assistant Manager
Eddie Prime manager
Better opportunity
February 2004- June 2006
Job duties:
sales, customer service, courtesy tech, lube tech, opening/closing store, assist store manager with all other duties as needed.
Professional References
Andrea Dawkins
Micheal East
Ann Pavliska
Contact this candidate