Customer Service Sales Associate

Location:

Posted:

November 28, 2016

Vanessa McEntire

***********@*****.***

Profile

Receptionist/Customer Service Professional with a commitment to meeting the needs of the client and motivated to maintain customer satisfaction.

Skills

Ability to prioritize, organize, and coordinate tasks

Ability to clearly Communication written and verbally

Ability to grasp product knowledge and relay product information in a concise manner

Ability to work under pressure

Computer Skills

Familiar with office routine and procedures

Employment History

May 2003 – 2016 Target Corporation Guest Service/Sales Associate

Assist customers over the phone regarding store products, promotions, and orders.

Inventory control maintenance of company product, execute markdown promotional procedures for in store merchandise

Manage primary department for in-store quest inquires

Train employees for specific department work procedures

Record and maintain confidential data

Greet clients, excellent telephone etiquette and clear voice

Screen incoming calls, filing, Xeroxing

Type letters and inter office memorandums

Organize staff and client lunches, Greet customers upon arrival

Volunteer

February 2005 – May 2007 Crisis Pregnancy Center

Assisted applicants with intake information

Placed orders for current and incoming client’s needs

Documented current situation and needs

Fulfilled orders for emergency drop-in clients

Education

Gwinnett Technical College - Present Major Business

Blake Business School

Jan 1987 – June 1988 Secretarial/Accounting Certificate Completed