Kathy June Gruse

**** * ******** *** 918-***-****

Tulsa, OK 74136 acxoi2@r.postjobfree.com

As you review my résumé, you will see that I have had a successful career in multiple industries including credit & collections, medical office administration, and customer service. My experience included medical and 3rd party collections combined with strong customer relations experience. Additionally, I have project coordination, training, human resource and problem solving skills. Given these skills, I am confident that I have the background to make an immediate contribution to your organization.

Over the course of my career, I have sharpened my customer service and relationship building skills while using strong analytical and training experience. I offer:

●Solid organizational and planning skills for handling multiple projects and supporting the sales process

●Broad experience researching and studying performance issues

●Effective rapport building skills necessary for earning the trust and confidence of customers and decision makers

●Persuasive and informative communication skills

●Proven experience in mentoring and coaching individual

I would appreciate an interview to discuss your immediate and long-term goals as well as my qualifications. At that time, we can see how my strengths can complement your team.

Thank you for reviewing my résumé. I look forward to hearing from you in the near future.

Sincerely,

Kathy Gruse

Kathy June Gruse

7941 S Lakewood Ave 918-***-****

Tulsa, OK 74136 acxoi2@r.postjobfree.com

Objective

To pursue a position utilizing my marketing, business/medical administration, scheduling, accounting, reporting and communications skills to achieve pre-determined goals in a fast-paced, customer-focused, results-oriented environment.

Strategic Summary

●More than 10 years of diversified experience with successes in multiple business environments utilizing medical office/business administration, credit & collections, communications, bookkeeping and problem solving skills to reduce costs, recover assets and rapport building

- Planning/Organization - Team Building - ICD-9 &CPT Coding

- Credit & Collections - Accounts Payable/Receivable - Quick to Learn

- Reconciliation - Customer/Patient Relations - Compliance

- Cost Control - Resource Management - Problem Solving

●Broad-based marketing experience for improving bottom-line while enhancing customer service

●Solid conceptualizing / organizational skills for formulating actions that empower employees to excel

●Employee relations and human resource experience for interviewing, hiring, training, motivating, supervising, developing, and scheduling employees. Skilled in reducing labor cost while improving customer service

●Computer skills: Word, Internet, Excel, MedTech, Paycheck, specialized software

●Multitasking and strong organizational skills necessary for handling high volumes of work in a fast-paced setting

Education

Community Care College – Tulsa, OK 2012

Medical Assistant Diploma

●President’s Honor Roll, Academic Honor Roll, Ambassadors Club

Professional Experience

bankers life- Tulsa, ok (2014-2015)

insurance agent-Performed client relations, services, marketing, training

financial planning

Utica Park Clinic: Hillcrest South – Tulsa, OK (Oct 2012 – July 2014)

Medical Assistant – Established medical histories and recorded vital signs, explained treatment procedures to patients, prepared patients for examination, and assisted the physician during the examination. Collected and prepared laboratory specimens, disposed of contaminated supplies, and sterilize medical instruments. Arranged examining-room instruments and equipment, purchased and maintained supplies and equipment, performed office clerical duties. Filed insurance claims, handled correspondence, scheduled appointments, and made arrangements for hospital admissions.

Stevenson AGENCY - Tulsa, OK _ (Jan 2010 – Oct 2012)

Executive Assistant - Performed a wide range of administrative support duties including, assist President with day-to-day operations, accountable for distribution of sales/marketing literature, Player Services for tournaments, sending mass emails and managing I-Contact. Assist in the implementation and development of Skill Games Central.

Fabrication Dynamics - Tulsa, OK (Feb 2004 - Sep 2010)

Supervisor - Experienced in supervising planning of facility projects, preparation of specifications, cost estimates, procurement and construction as well as the ability to maintain and revise existing plans. Supervised 15 employees; with accountability for accounts payable, accounts receivable, and credit & collections functions along with financial report preparation. Performed office management functions, streamline operations and reduce costs.

References Available Upon Request

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