Jessica A. Maldonado- 914-***-****, acxobu@r.postjobfree.com

PROFESSIONAL PROFILE: I am an experienced detailed orientated social service professional with superior communication skills. I have proven this through years of advocacy work in the Bedford Stuyvesant community with clients serving in several Administrative and Clerical positions. I have been commended by previous supervisors for my personable nature and the ability to work within a team atmosphere.

EXPERIENCE

The College of New Rochelle 05/14-11/16

Retention Assistant

●Interviewed prospective students, administered college entry exam, and maintained students’ records and enrollment statuses.

●Created, designed, implemented and evaluated trainings on a range of topics, tracked attendance, and measured programs impact on students’ academic achievement and career- readiness.

●Reduced students’ retention rate by 40% within three academic semesters.

●Pre-registered new and continuing students each term in the appropriate classes based on skill levels, eligibility, degree program, and academic goals.

●Produced retention information during all Orientations, Open Houses, College Workshops, class visits.

●Performed administrative duties including faxing, filing, and managing incoming and outgoing mail.

●Assisted in coordinate college and career readiness events, such as graduation, open house, and recruitment.

●Advised students on his or hers educational goals, career goals and personal life goals.

●Designed surveys to determine academic, personal and career needs, to devise targeted and relevant programming to meet students’ needs.

Lutheran Social Service-Brooklyn, N.Y 06/11-07/12

Child Care Worker

●Promoted to Senior Staff after probation period.

●Assisted in coordinating case conferences, staff meetings and also clerical office operations daily.

●Completed and maintained accurate records and reports regarding the residents' histories and progress, services provided, and other required information.

●Counseled adolescents, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.

●Interviewed adolescents, reviewed records, and conferred with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program.

●Identified signs of emotional or developmental problems in children and addressed them to parents' or guardians' attention. Supported adolescents emotional and social development, encouraging understanding of others and positive self-concepts.

●Facilitated educational workshops, career training workshops, and independent living workshops for young mothers; preparing for them to be nurturing adults upon aging out of ACS.

New York City Board of Education-Brooklyn, N.Y 11/07-08/10

Paraprofessional

●Administered standardized ability and achievement tests to kindergarten students with special needs.

●Conferred with other staff members to plan lessons promoting learning, following approved curricula.

●Conferred with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs) to resolve students' behavioral and academic concerns.

●Employed therapeutic remedies during academic instructions such as; sensory and perceptual-motor skills, language, cognition, and memory to meet the needs of students with a variety of disabilities.

●Enhanced students’ self-awareness through workshops and role-playing.

EDUCATION

The College of New Rochelle

Masters of Science, Mental Health Counseling Present

The College of New Rochelle 5/ 2015

Bachelors of Arts, Concentration- Psychology

Internships

●Kings Against Violence Initiative- Facilitator for K.A.V.I Queens Present

●Brooklyn Methodist Nursing Home- Art Therapist Assistant 2015

●Staten Island Youth Justice Center- Youth Counselor 2014

●Experiencing Gods Ministry (Y.E.P)- Outreach Coordinator 2014

●Christopher Owens Foundation – Youth Intake Counselor 2012

The College of New Rochelle, SNR, BK-Campus

Student Government Association- President 1/14- 5/15

●Established the first Student Government Council at the Brooklyn campus in 2014.

●Served as a Student Body President presiding over five council members along with students’ body, handled the needs of all students to enhance their overall college experience.

●Embraced the college mission through organizing community events/events, college volunteer opportunities, mentoring, and modeling the college standards.

●Responded to students’ issues, concerns and ideas in a timely orderly fashion with satisfying outcomes.

●Served as liaison between students and faculty to identify and co-ordinate additional support resources that was available to assist at-risk students through enhanced workshops, tutorials, and mentoring.

●Scheduled and organized meetings with the Campus Director and Student Government Council, Student Body, and additional clubs within the student body.

●Prepared and distributed minutes of meetings for all council meetings.

●Handled all fund raising transactions, activities and events.

CERTIFICATION

●Teacher’s Assistant Certification

●C.P.R. / First Aid / Strategy Crisis Intervention Prevention

●Child Abuse & Maltreatment /Neglect Certificate

●Violence Prevention & Intervention Certification

SKILLS

Microsoft Office Suite, Event Planning, Research, American Sign Language I

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