Customer Service Representative

Noralba Contreras

To obtain a challenging postiton and to utilize my skills in the field of customer service in a professional atmosphere with a career advancement. Laredo, TX

************@*******.*** - 956-***-****

Computer skills,faxing,filing,answering phone,data entry,customer service Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

Laredo HME - Laredo, TX - October 2014 to May 2016 Interact with customers to provide information in response to inquires about products and services and to handle and resolve complaints. Compile data,compute fees and charges,and prepare invoices for billing purposes. Dutiesinclude computing costs and calculating rates for goods,services,and shipment of goods;posting data, and keeping other relevent records. Office Manager / CSR

Blakey Medical Equipment - Laredo, TX - October 2012 to October 2014 Interact with customers to provide information in response to inquires about products and services and to handle and resolve complaints. Compile data,compute fees and charges,and prepare invoices for billing purposes. Dutiesinclude computing costs and calculating rates for goods,services,and shipment of goods;posting data, and keeping other relevent records. Customer Service Representative

Laredo Home Medical Equipment - Laredo, TX - December 2009 to September 2012 Service rep,verify inurance, medicare, medicaid, private insurance,call dr office and home health and request documentation speak to patient, and dr office,fax, file, scan, answer phones, and work computers EDUCATION

Computer Office Tech

Texas Careers - Laredo, TX

2003 to 2004

High school diploma

United South High School - Laredo, TX

1994 to 1998

ADDITIONAL INFORMATION

*Bilingual ( fluent in english and spanish)

*Typing 50 words per minute

*accounting software (peachtree,quickbooks, etc)

*internet browser

*peripheral devices (scanners,printers, etc)

*personal computers

*presentation software (powerpoint,flash,etc)

*speardsheet software (calc,excel,etc)

*word processing software (word,word perfect,etc)

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