Serena Minton

*** ****** **** **** ****, AL *****

813-***-****

acxo81@r.postjobfree.com:acxo81@r.postjobfree.com

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PROFESSIONAL EXPERIENCE

Ann Taylor Montgomery, AL

Store Manager October 2016-Present

Lead a team of personal stylists to provide an exceptional client experience.

Drive operational excellence through inventory control, store branding, and team performance management.

Target Corporation St. Petersburg, FL

Human Resources, Executive Team Leader June 2014-June 2016

●Managed all HR legal compliance issues, OSHA, Safety, Workers Compensation, Payroll, Benefits, FMLA, ADA, Termination, and EEO, for a $32M store, leading the team of 140+ employees.

●Owned the hiring process including recruitment, interviewing, onboarding, and training of all new team members.

●Selected as district trainer to orientate, train, and later mentor new-in-role Executives.

●Achieved the highest engagement score in the Central Florida market at 88% by fostering an “Open Door Culture” and healthy team engagement, focusing on relationship building and mediation.

●Oversaw talent management process through succession planning, coaching for improvement, and corrective action in order to lower the store’s turnover by 8% in 2014 and 22% in 2015.

Executive Team Leader of Softlines and Guest Experience, Tampa, FL June 2013-June 2014

●Managed team of 50+ hourly team members and 4 team leaders in a $50M store, ensuring guest service throughout the store was consistently “amazing” as measured by guest surveys.

●Retrained Softlines team in brand expectations so that store was recognized as “most improved Softlines brand” in district.

●Planned and executed all merchandise transitions including working with planograms and visual adjacencies.

Team Member, Gainesville, FL May 2010-June 2013

●Chosen as primary team trainer for Front End, Salesfloor, and Logistics positions.

●Provided “amazing” Guest Service and drove Operational Best Practices in all areas of the store.

Gator Wesley Foundation, the United Methodist Student Ministry at the University of Florida Student Intern Aug 2010- May 2013

●Collaborated with staff to brainstorm, develop, and execute weekly worship services and outreach events for student groups of 200+ people.

●Represented the Foundation at United Methodist and the University of Florida functions.

●Student member on the Board of Directors, 2012-2013.

EDUCATION

University of Florida

Masters of Science, Management 2013

Coursework: Organizational Behavior, Employment Law, Finance, Accounting, Microsoft Office

Bachelor of Arts, Political Science (Cum Laude) Minor, History 2012

COMMUNITY ACTIVITIES

Morningstar School, School for Children with Special Needs, Volunteer March 2015-present

●Teach high school students interviewing and application techniques.

●Plan activities geared to different age groups to stimulate relationship building and participation.

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