Management Human Resource

Moiz Arenpurwala

San Francisco, California USA +1-628-***-****

****.*.*@*****.***

https://www.linkedin.com/in/moiz-arenpurwala-2b072421 Experience NOMAD PASS- San Francisco, California 2016

Growth Marketing and Social Media.

Learn and develop skills such as analysis and campaign management.

Developed and designed strategic marketing campaigns for online and offline channels.

Launching and growing a new business in the online travel industry.

Created content for blog, website and various social media platforms of Nomad Pass.

Developed metrics and analytics development for social media performance. Key Learnings: implementing marketing strategies, start-up management, online marketing, analytics, content management, creating marketing campaigns, analytics, and social media marketing. HOUSEJOY.IN Bangalore, India 2014 – 2015

Assistant Category Manager. Developed and managed operations and marketing strategies for the home- cleaning.

Conceptualized, tested and launched the laundry category for Housejoy.

Conducted interviews to help hire professionals and helpers for various positions in the laundry category.

Built and managed client relationships through company meetings and apartment/society events

Supported and monitored the expansion of Housejoy.in services to various other cities in India. Key learnings: Start-up management, operations management, team management, marketing, delivering business and operational results, project Management, recruitment, networking, sales. AMAZON.COM Bangalore, India 2010 – 2013

Team Mentor, Buyer Risk Investigations. Led team of fifteen new hires as part of process expansion of the Risk Department.

Create and conduct assessment and knowledge gap sessions for the interns.

Monitor the performance and quality metric of each intern and create performance reports and statistics.

Solve any performance related issue to ensure each intern is converted into a full-time employee.

Mentored team members on cases analysis and coached them to manage complete projects independently. Key Learnings: people management, training and development, corporate diversity, performance review, time Management, performance management.

AMAZON.COM Hyderabad, India 2012 – 2013

Risk Investigator, Buyer Risk Investigations. Investigated buyer transactions to take appropriate actions to prevent fraud using established SOPs and resources available.

Consistently meet and exceed quality and productivity metrics.

Communicate consistently with the customer via email and phone during investigations.

Forecast and predict new fraud patterns while investigations. Key Learnings: customer obsession, workflow management and forecasting, deep diving, time management, Communication.

Earlier Positions Vice President Communications – AIESEC, Bangalore 2011-2012 Marketing Intern, Systems Domain ltd Bangalore, India 2012 Event Head, Christ University Bangalore, India 2011 – 2012 Volunteer, Super Bowl 50 San Francisco, California 2016 Education Master of International Marketing (MIM) 2016

Hult International Business School San Francisco, California Bachelor in Business Management (BBM) 2009-2012

Christ University Bangalore, India

Event Head for Human Resources

Won 4 national level business fests for Human Resource. Bethany Junior College 2007-2009

Bangalore, India

School team soccer

Perfect Bethanite award.

National level baseball player.

Honors and Accolades

1st Place Human Resource, Chanakya- National Level Management Fest, St Joseph College of Commerce.

1st Place Human Resource, Carpedeum- National Level Management Fest, Mount Carmel College.

Awarded the Best Progressive Local Chapter at AIESEC’s National Leadership Summit amongst 600 delegates. January, 2012.

2nd place Human Resource, Vistas- National Lever Management Fest, PES College of Business Management.

2nd place, Virtuoso- National Level Management Fest, St Joseph College of Commerce.

Represented school in the Bangalore Model United Nations for three consecutive years. Additional Information Work Authorization: USA visa

Languages: English (native), Gujarati (native), Kannada (proficient), Hindi (proficient) Research Papers: The effects of emotions in consumer behavior. Hobbies: Poetry, Numismatics, Writing, Soccer, Traveling, Politics, Hiking, Camping. Projects: Google AdWords Challenge for a Malaysian restaurant called Azalina’s Worked with the senior management of Pottery Barn with a team of five members on market entry Strategy into China.

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