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Customer Service Manager

Location:
Mendon, Michigan, 49072, United States
Posted:
November 29, 2016

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Resume:

PATRICK C. BEEBE Ph.D., CPLC

***** ****** **

Mendon, MI. 49072

H): 269-***-**** (Preferred); C: 269-***-****

E-mail: acxo7i@r.postjobfree.com

SUMMARY of QUALIFICATIONS

20+ years Recruiting Experience (Military, Industrial, Manufacturing, High Volume, Pharmaceutical, Financial, Staffing Agency, Technical, McDonald’s Corporate(Real Estate, Construction, Home Office), Immigration Custom Enforcement (ICE) Agencies)

Experience in Mechanical, Electrical, Chemical, Metallurgical and Construction Engineering recruiting

Proficient in Differrent Applicant Tracking Systems (Taleo, SAP, GoldMine, GAP, VURV, Brass Ring, Open Hire, and Smash Fly)

Strong Interpersonal Skills

Strong Phone Skills, Phone Screening Skills, Interviewing Skills, Offer Driven Skills

Sourcing Expert- Utilize CareerBuilder, Monster, LinkedIn, Networking with Recruiters and District Managers.

oSourcing tools-Med Reps.com, Engineering sites, Referrals, Direct and Indirect Methods.

Flexible/ Adapts to Change Quickly

Attention to Detail

Team Oriented

5+ years experience in Training, Teaching/Instructor and Tutoring

WORK EXPERIENCE:

RANDSTAD SOURCE RIGHT May 2016 to 9 September 2016 (Personal) Pre-Identified Candidate Recruiter/Screener-Ford

CERTIFIED PROFESSIONAL LIFE COACH April 2016 to Present

SABATICAL November 2015 to 31 March 2016- Utilized time to finish education and obtain a PhD. Doctorate conferred 31 March 2016.

RANDSTAD SOURCE RIGHT January 2015 to October 2015 (Laid Off)-

Sr. Recruiter (July 2015 to October 2015)

Responsible for recruiting for Comprehensive Health Service (CHSi). Positions included: Physicians, Physician Assistants, Psychologists, Registered Nurses, Licensed Practical Nurses, Nurse Managers, Executive Administrative Assistants (Manager Analysts, Managers), and Social Workers for the Immigration Customs Enforcement (ICE)

Patrick C. Beebe

Page Two

contract.

Laid Off (April 2015 to July 2015)

Sr. Recruiter (January 2015 to April 2015)

Responsible for recruiting for McDonald’s RFF positions for their corporate headquarters. Requested to be the sole recruiter/client facing for McDonald’s Real Estate and Construction positions for US Home Office and US Field. Examples of positions recruited: Area Construction Managers, Real Estate Managers, Property Managers, Analysts, Directors of Ethnic Marketing, and Supply Leads.

PUBLICIS SELLING SOLUTIONS October, 2006-January, 2015 (Contract Ended)

Contract Recruiter (Virtual Recruiter)

Responsible for training new recruiters, assessing new candidate tracking system and recruiting Full time and Flex-time Pharmaceutical Sales Representatives for positions throughout the continental United States.

SOURCE RIGHT April 2011 to September 20, 2012 (Laid Off)

Sr. Recruiter

Responsible for recruiting Managers, Territory Sales Representatives, Warehouse Associates, Customer Service Associates, Keepstock Representatives for Grainger Industrial. Responsible for recruiting A/R Specialists for McKesson Healthcare and scheduling qualified candidates for the required Assessment along with recruiting for any and all opportunities for Bank of America account.

US STORAGE DEPOT September, 2006 – 12 January, 2007 (Left for Better Opportunity) Manager-In-Training

GLOBAL RECRUITERS NETWORK January, 2006 – September, 2006 (Company filed Bankruptcy and closed) Executive Recruiter-

GRADUATE SCHOOL EMPLOYMENT (2004-2005)

RUSH MEDICAL CENTER: Internship January, 2005 - May 2005 (Internship)

Intern for the Employee and Organizational Development Department. Developed a new format for the New Employee Orientation and trainer. Redesign of the eight-hour new employee orientation to a 45 minute on-line training program with a three-hour classroom on the first day. The new program potentially was instrumental in the improvement of the

overall satisfaction of the new hires and their hiring/orientation process. Estimated

savings to Rush Medical Center of 1.1 million a year.

Patrick C. Beebe

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Trainer for Rush employees on the new on-line performance appraisal system.

TANGENT VENTURES LTD January, 2005 - May 2005 (Company Closed)

Contract Recruiter (Virtual Recruiter) Independent Corporate Recruiter

WATSON DWYER, INC Internship August, 2004 - December 2004 (Internship)

Corporate Recruiter-

MILITARY SERVICE:

UNITED STATES NAVY May 1986 – March 2001

Honorable Discharge

Naval Reserve Center Facilities November 1999 - March 2001

Course Instructor/Facilities Trainer

Naval Reserve Recruiter April 1998 - November 1999

Naval Reserves September 1995 – April 1998

US Navy Active Duty Recruiter June 1992 - September 1995

EDUCATION:

Capella University (April 2009 to March 2016)

Doctor of Philosophy- General Psychology

Chicago School of Professional Psychology

Master's Degree in Industrial Organizational Psychology-July 2005

Western Michigan University

Bachelor’s Degree in Psychology-May 2003

Minor- Business Administration

PROFESSIONAL ORGANIZATIONS:

West Michigan Public Speakers Association (2016 to Present)

Veterans of Foreign Wars Life Member (1992-Present)

Disabled American Veterans Life Member (2001 to Present)

Patrick C. Beebe

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Knights of Columbus 3rd Degree (2010-Present)

ACCOMPLISHMENTS:

A Phenomenological Study of Parental Estrangement

Published ProQuest UMI (March 2016)

Life Coach Institute of Orange County

Certified Professional Life Coach (April 2016)

Naval Achievement Medal March 2001

Integral part in the development of Account Manager Training program for the

University Relations Team of Motorola Corporation. Implementation of the training program in United States January 2005, Asia Pacific March 2005 and in Europe, Middle

East, Mediterranean and Africa April 2005.

Co- author of paper presented at the 15th Annual Behavior Analysis Society of

Illinois Conference, Orland Park, IL. Reporting subject was improving the safety

of staff lifting transfers for day treatment program for the physically handicapped.

Co-author of report and poster presented at the 9th Florida Association for

Behavior Analysis and Organizational Behavior Management Network Winter

Meeting, St. Petersburg, FL. Reporting subject was reducing back injuries

resulting from incorrect consumer transfers

References: Available Upon Request



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