Joyce Bautista

acxo7g@r.postjobfree.com

908-***-****

** ******* ***

Old Bridge, NJ 08857

Education

Rutgers University New Brunswick, NJ

B.S Economics and Human Resource Management Expected May 2018

Relevant coursework: Financial Well Being, Training and Development, Staffing, Diversity in the Workforce, Business Math, Principles in Management, Principles in Marketing

Experience

Ruby Tuesdays Somerset, NJ

Server June 2014 – Present

Adapt quickly to fast-passed and diverse environment

Interact with between 10 to 25 people at a time

Persuade customers to try various new entries and drinks

Handle cash and credit card transitions up to $1,000 daily

Rutgers Recreation Center New Brunswick, NJ Intramural Scorekeeper and Referee September 2015 – January 2016

Effectively implemented Soccer and Basketball game rules during the entire Fall semester

Recorded score accurately during each Soccer and Basketball game

Solved disputes team members had about calls made during games

Facilitated process of checking in and handing out equipment by creating a new procedure

Rahway Steel Drum Cranbury, NJ Intern June 2010 – September 2015

Utilized Microsoft Excel to keep track of items sold and sales productivity

Assisted customers in-person, online, and by telephone when they inquired about specific product

Reviewed current benefits package for all employees and made sure the packages were up to date with compliance laws

Collected account receivable data and kept and recorded information correctly and up to date

Recorded, counted and tracked merchandise inventory and office supplies

Cataloged account receivable invoices and correspondence

William Paterson Recreation Center Wayne, NJ Supervisor of Intramural Sports September 2014 – May 2015

Created work schedule for team members and schedual to follow during games and activities

Directed team members to correct location where the game was taking place and explained policies and procedures

Facilitated check-in process by checking ID’s and handing out team Jerseys

Recorded score, game statistics and time in accordance with rules of each sport when needed

Assisted set-up for the weekly “Friday Night At The Rec” events and checking-in, guiding and attending the students

Vivint East Brunswick, NJ Sales Representative June 2014 – September 2014

Presented customers with benefits of products and created solutions to improve customer satisfaction

Calculated price, credit and terms in accordance with each customer’s need

Managed time effectively between setting up meeting and recruiting customer’s needs

Developed long-lasting relationships with customers by checking that each family is still satisfied with the Home Security System

Leadership

Vivint Rising Stars

Group of Sales Representative who showed the most promise

Shared success stories and tips to increase sales

Planned weekly, monthly and quarterly goals such as protecting a minimum of 5 families per week

Attending motivational speeches and spoke with prior “legends” in the field such as Michael Chu

Skills & Interest

Languages: Fluent in Spanish, studying Portuguese

Technical: Microsoft Excel, Word and PowerPoint, Mastered working with POS

Outside Research: Diversity Audit at Macy’s in Harold Square, Training and Development “College saving hacks”

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