FRANK KAVALOWSKAS acxo6y@r.postjobfree.com

* ********* ***** *********, *** Hampshire 03054-4825 603-***-****

PROFILE: Highly skilled Information Technology professional with 20 years of diverse experience in fast-paced environments. Proven track record for resolving complex technical issues, streamlining daily operations, and improving utilization of emerging technologies. Ability to complete projects and assignments working with minimal instruction or supervision. Consistently met or exceeded target goals, quality standards, and performance expectations. Customer-friendly and detail-oriented with excellent communication, problem solving, analytical, technical, training, and leadership skills.

AREAS OF VMware ESX5.x and ESX6.x Project Management Active Directory

EXPERTISE: Storage Area Networks Server Installation LAN / WAN / VPN

Escalations & Resolutions Diagnosis & Repair Desktop Support

Software & Hardware Upgrades Backup & Disaster Recovery Technical Training

Numera & Amp Asset Management Technology Planning

EXPERIENCE: PUMA NORTH AMERICA, Westford, MA (1998 - Present)

Senior Systems Administrator (2009 - Present)

Serve on a 5-person networking administration team and lead system operations and support for 525 employees at 3 locations in the United States and Canada.

Oversee 40 servers, 120 virtual servers, VMware operations, and 1,000 desktops, laptops, PDAs, and other mobile computing devices.

Worked with corporate I.T. team in Germany and led local migration from Novell NetWare to Active Directory.

Administered Compellent, and Nexsan SANs for our North American Locations

Coordinate storage management, thin provisioning, tier storage allocation, data archiving, data deduplication, data encryption, system backup, videoconferencing, and security.

Utilize Commvault software and oversee system back up and recovery operations for all North American locations.

Managed VMware 5.x and 6.x environment

Maintain 99.9%, 24/7 system uptime. Schedule and complete software updates and patches.

Collaborated with facilities in Germany, Canada, Brazil, Chile, and Mexico on Active Directory administration and support. Led migration from Dell servers to HP servers.

Configured and maintained, Aerohive wireless networks in our North and South America locations.

Helped standardized processes, implement technical best practices, improve efficiency and productivity, and minimize overall costs.

Help Desk Manager (2006 - 2009)

Supervised, trained, and motivated a 5-person Help Desk team.

Upgraded from Windows XP to Windows 7 running on Server 2008.

Oversaw technology planning, establishing a 3-year equipment refresh cycle.

Implemented an asset inventory and bar coding systems. Regulated a $250,000 annual equipment budget.

Utilized a Footprints ticketing system. Researched and resolved 25 trouble tickets per day.

Worked with Lotus Notes, RSA, and Seagull applications running on Windows and Linux platforms.

Coordinated technical training and certification for department staff.

Network Administrator (1998 - 2005)

Played a key role in expanding technical services and capabilities, with IT employee base expanding from 3 employees to 40 employees since date of hire.

I was responsible for moving the PUMA network infrastructure including Servers and Desktop systems from Brockton to Westford.

Designed PUMA’s new datacenter and reported back to management on the progress.

I had many roles including Helpdesk, Network Administrator, Email Administrator, and Backup Operator.

GILLETTE CORPORATION, Boston, MA (1996 - 1998)

Customer Service Engineer

Provided quality technical support to 1,000 end users, resolving issues involving desktops, laptops, printers, software, hardware, networking, and remote connectivity.

EDUCATION: MSCA with Security, CNE 6.0, and CCNA certifications. Additional training on VMware, Linux,

vSphere 5.x and 6.x, CommVault (backup), Compellent (SAN), DataDomain, Rapid 7, HP Insight

Manager, Symantec Endpoint, Aerohive Wireless, Comptia Security + and A+ Certifications.

FRANK KAVALOWSKAS acxo6y@r.postjobfree.com

8 Merrimack Drive Merrimack, New Hampshire 03054-4825 603-***-****

Dear Staffing Coordinator:

Please accept the enclosed résumé as an expressed interest in challenging IT positions that would effectively draw upon my 20 years of experience. I am currently a Senior Systems Administrator at Puma North America, where I help oversee network and system administration for 525 employees at 3 locations.

My background has included all facets of project implementation, installations and upgrades, technology rollouts, help desk and technical support, server administration and configuration, technical training, and support of 1,000 devices. At Puma, I have managed teams of up to 5 employees, led Active Directory administration, coordinated technology planning, and spearheaded major technology initiatives and system upgrades.

My diverse blend of experience, problem solving skills, and professionalism will allow me to become a key contributor to your IT operations team. I am confident my dedication, positive attitude, and technical expertise will be assets at a company built upon quality leadership, teamwork, and overall success.

I am eager to meet with you to discuss my background and how I can provide a positive impact to your daily operations. Thank you for your time and consideration. I look forward to speaking with you in the near future.

Sincerely,

Frank Kavalowskas

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