Post Job Free

Resume

Sign in

Pre-Sales / Professional Services Engineer & Implementation Manager

Location:
Westminster, CO
Posted:
November 29, 2016

Contact this candidate

Resume:

Raj Rajagopal 720-***-**** acxo6o@r.postjobfree.com Page 1 of 3

Raj Rajagopal

Pre-Sales / Professional Services Engineer & Implementation Manager 4743 W. 117Th Way, Westminster, CO 80031 Email: acxo6o@r.postjobfree.com Ph: 720-***-**** https://www.linkedin.com/in/rajrajagopal1 Employment Profile

Pre-Sales Engineer with extensive experience in Capture/Workflow/Content Management, Project Management, System study, design, Application Development, Systems Implementation to Enterprise Application Integration. Outstanding background in Database Management as an Enterprise DBA & Product Development. Successfully demonstrated ability to intertwine intelligent document recognition (IDR) technologies in complex Document Workflow including Mobile Data-capture, Classification, Recognition and Validation. Trained and managed high performance technical teams, and delivered beyond expectations in hypercompetitive business-to-business markets. Proven track record both Designing and Implementing Performance-based Product Development with superior expertise in Database Design & Architecture, with professional experience administrating high volume transactional systems, exemplary Database Performance-Tuning skills, outstanding team leadership with excellent oral and written communication skills.

A recognized leader in the Professional Services disciplines, with a track record of disintegrating complex business problems into aggressive but attainable deliverables. Strong understanding of the Sales cycle and have distinct familiarity in consultative selling. Career Profile

Manager - Pre-Sales / Professional Services

Westech-eSolutions, Colorado, USA Feb’16 - Current Reporting to Vice President - Sales

Clients: Seattle Genetics, Navaera, PMAM Corp.

v Create and delivered Westech Solution’s value proposition / technical product presentations to customers and channel partners. v Engineered and developed ‘eFraud’ check processing solution under MVC architecture, in a virtual platform deployed as a SAAS model v Participated in the consultation with prospective users and product capability assessment / validation as it applied to the technical sales process.

v Engage with prospective customers during the sales process to understand their goals and critical business issues and then to position how the company will aid in addressing these areas. v Analyze requirements and design solutions to address customer business scenarios within the product scope. v Built long-term business relationships and became a trusted advisor within each account to identify opportunities and sell Westech Solutions.

v Integrated solution cost elements into a cost model, building the pricing of the solution, and documenting the solution in a proposal.

v Assist in complicated Multi-Database matrix release. v Additional responsibilities - Manage Professional Services Quotes, Statement of Work, Change Order Request and Design Documents. v Primary point of contact for all RFI/P/Q submission. Pre-Sales Engineer / Professional Services Engineer Top Image Systems, Texas, USA Feb’ 15 – Feb’ 16

Reporting to Vice President – SE / PS

Clients: Pepsi, Titan Lenders Corp, Bill.com

v Responsible for various US territories working with financial institutions to grow net- new revenue for small startup providing Mobile and Remote deposit, Mobile Enrollment and Bill Pay, Check processing solution through pre-sales and post sales engagements. v Customer Presentations using WebEx / GoToMeeting or onsite presentations. v Technical Interface for Customer's pre-sales design challenges. v Assessed customer requirements/objectives and tailored POC tests and findings accordingly. v Technical liaison between Sales & Product management acting as both Sales Engineer and Professional Service engineer. v Suggest creative alternatives to address or overcome technical challenges. v Captured requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams.

v Create and maintained sample demonstration data in company, especially after each release, to support our evolving value propositions. v Provided training to the sales team on new product enhancements as they become available. v Prepare documented competitive analyses to be used by the sales team. v Involved in the entire life cycle of the project. RFP to Implementation. Professional Services – Implementation Manager / Pre-Sales Engineer Parascript, LLC, Colorado, USA Aug’ 11 – Feb’ 15

Reporting to Director – PS / SE

Clients: Citi Group, 3M, Data Dimensions, Nelnet etc. v Involved extensively in Pre-Sales Engineering providing technical support to our Global Sales force. v Strategic Planner for Business and R&D Division. v Provide Pre-sales support for all applications and SDK toolkits, including Client Demo’s and POC’s. Raj Rajagopal 720-***-**** acxo6o@r.postjobfree.com Page 2 of 3 v Deputed in South Asia for a year assisting VP of International Sales in instituting Asian Partners. v Present and speak at conferences, trade shows and webinars. v Comprehensive involvement in custom coding (C#) as Professional Service Engineer. v Extensive life-cycle training to Partner / Client technical resources. v Stake in Project Planning, PS Quotes, SOW, Master Service Agreements, Change Order Requests, Design Doc and Risk Analysis. v Provide after hours Level-3 Technical Support to Global Partners. v Design / Create / Develop / Maintain Cloud environments in AWS / Azure, servicing multiple Client. Vertis Communications Inc., Colorado, USA Feb’ 00 – Aug’ 11 Feb’ 09 – Aug’ 11

Project Manager / Systems Implementation – Mul t iChannel Communicat ion Reporting to VP – Product Development

Clients: Chrysler Motors, Ford Motor, Harley Davidson, Dunham’s Sports, Kroger, Anthem Blue Cross, A&P, Lowe’s, Humana Insurance etc.

v Performed in-depth Project Management exercise on complex client projects with exceptional Client accolades. v Design, Involved in the entire life cycle of the project. v Strategic Planner for Business and Technology Office. v Leading the Six Sigma Assignment in the Project Post production. v Complete ownership of migration efforts from end to end Product development and testing. v Managerial responsibilities for all the employees for the revenue stream. v Key member of the Business Transformation efforts. v Enterprise application integration aligned to meet strategic business objectives. Jun’ 07 – Jan’ 09

Systems Integration / Enterprise Database Manager - AdProduct ion System Reporting to VP – Product Development

Clients: Kroger Co., Atlantic & Pacific Tea Co., Menards Inc., Lowe’s Co., CSK Auto, Dick’ sporting Goods etc. v Responsible for the acquisition, installation, maintenance and monitoring of all computer Database Servers, software, and equipment.

v Review capacity, performance, availability and other operational metrics. v Take appropriate leadership direction and action to ensure corrective and proactive maintenance to ensure high availability is maintained within the team.

v Planning, Estimation and Budgeting of Resources including Subcontractors. Jan’ 04 – Jun’ 07

Enterprise Database Manager - Inserts2Onl ine

Reporting to VP – Product Development

Clients: Ultimate, BigLots, Bakers, Dillons, Food4Less, Gerber, Super Valu, Andersons, KVAT, MC Sports, 6Ave, Frys Foods, Safeway etc.

v Extensively worked on enterprise platforms such as Oracle, MSSQL Server, Sybase, DB2, Informix, PostgreSQL, MySQL v Establishing database standards and insuring compliance. v Responsibilities include Administrating capacity and disaster recovery planning, performance tuning, & implementation. v Data replication, log shipping, data modeling and production on-call support. v Deliver working practices providing security, audit, risk and financial controls. v Budgeting, Manpower planning, and Staffing.

v Developed Management Information Tool for making meaningful, effective, mission critical decisions. v Advanced reports generated using SSRS, Oracle Reports Builder & Crystal Reports. v Finalize Test Plan and test strategy for every new release in consultation with Product Marketing and Engineering. v Oversee the daily activities and manage the performance of the corporate database technical staff. v Oversee and coordinate all projects involving database resources. Feb’ 00 – Jun’ 04

Database Manager / Data Architect

Reporting to Director – Product Development

Clients: In-house

v Responsibilities include from managing a team of inspiring DBA’s to identifying the enterprise Database architecture supporting the organization in achieving its strategic goals. v Implementing appropriate security measures, measuring and modifying the storage and memory requirements, and anticipating new workload on existing databases and applications. v Constantly monitoring the Database Quality Metrics and initiate steps for improvement. v Logical & Physical Data modeling and setting universal data standards. v Database and Systems capacity planning, tuning and administration. v Performing capacity and patch management processes v Hiring, appraisals, staff development for the provision of a center of excellence. v Designing of test cases for Unit testing, functional testing, Integration testing and formulating the test plan. Raj Rajagopal 720-***-**** acxo6o@r.postjobfree.com Page 3 of 3 UMMG Software Inc., Colorado, USA. Jan’ 99 – Jan’ 00 Sr. Database Administrator

Reporting to DBA Manager Clients: In-house

v Responsibilities include System study, Functional & Technical design, Capacity planning, Database Development, Testing in Conversion of existing R-Base database to Oracle 8i. v Primary responsibilities involved in designing the new architecture using Oracle Designer-2000 and creating multiple Oracle database Instances and also includes as a team lead to develop the back-end Stored Procedures and front-end with Oracle forms 5.0 Corporate Express, Colorado, USA. Sep’ 97 -Dec’ 98 Sr. System Analyst / Sr. Database Administrator

Reporting to DBA Manager Clients: In-house

v Responsibilities include project study, functional & technical design, development, testing, & implementation of various Invoice & AR, AP packages for CE’s in-house development involving Supply Chain Management. v Involved in the new database designs and tuning existing databases. Job priorities include developing db-patch, monitoring the growth of the database, backups, DR procedures, performance tuning, trouble shooting, SQL reviews, creating new schema’s etc. Colorado Technical Staffing Consultants, Colorado, USA. Sep’ 96 -Aug’ 97 Sr. Technical Consultant

Title: Disaster Recovery / Fail Over Management System Client: Coors Brewing Company, Golden - CO. Role: System Study, Analysis & Development. v Responsibilities include Research & Analysis, Generic Design, Develop templates for documenting system applications and assist in estimation of Y2K conversion proposal.

v A central repository of generic Oracle database was designed to accommodate numerous applications in multiple platforms, and all relevant data captured.

Title: Production Planning & Management System

Client: IBM, Boulder -CO. Role: Design, Development, Testing and implementation. v Responsibilities include Module Design; Development of User defined Forms & Reports and implementation of database triggers, stored procedures, views and snapshots.

v A Federal Government project for United States Postal Services. The system aids the conversion of Excel Spreadsheets into Oracle Database from which the Deployment flow, Deployment Schedule, Order Fulfillment Process, Sample Trucker Reports, Deployment Status Reports are extracted.

Group of Khizar Hussein & Sons, Madras, India. Apr’91 – Jun’ 96 Lead Programmer / Programmer

v Responsibilities include system study, design, user approval, development, testing, implementation and user training for various clients of the company. Mainly involved in handling Client -Server applications. Extensive program modules developed in Oracle Forms. Education / Certifications / Affiliations

v BS in Applied Physics conferred from University of Bharathidasan, India. v Diploma in Advanced Computer Software, Computer Systems Corporation, India. v Diploma in Personal Computer Hardware and Maintenance -Microcode Consultants, India. v Certification of Advanced training in SQR Reports -TUSC, Denver, CO. v Advanced SQL, SQL*PLUS & PL/SQL -Oracle Corporation, Denver, CO. v Expert C Programming - Berger & Co., Denver, CO. v Oracle Certified Professional – Oracle 8i – DBA. v Lean Six Sigma – Continuous Education Yellow Belt (Management / Manufacturing) Technical Profile

RDBMS: MS-SQL Server, Oracle, Sybase, DB2, MySQL, PostgreSQL, Informix, R:Base. Technologies: C, C#, .NET, J2EE, XML/XSL, IIS, Ruby On Rails, HTML, Perl, VB Script, JavaScript, PHP, SQL, SQR, VB, Pro*C. Environment: Windows, Mac-OS, Linux, AIX, Solaris, VMware, HP-UNIX, Digital-UNIX (Alpha), OpenVMS (VAX /Alpha). Interface: EDI, Web Services, REST, SOAP. Virtualization/Cloud: VMware, AWS, Hyper-V, Azure Capture: eFLOW, MobiCheck, MobiPay, FormXtra, CheckPlus, SignatureXpert, AddressScript, Datacap and Captiva. Key roles I have held

Project Management Database Management Process Management Business Development System Implementation Financial Management Solution Formation Contract Negotiations Federal Security Clearance – SFP85 Subject Matter Expert Lean / Six Sigma References Available upon request



Contact this candidate