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Manager Technical Support

Location:
Los Angeles, CA
Posted:
November 29, 2016

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Resume:

I am a creative, analytical problem-solver who enjoys sharing my knowledge with others to improve workflow and in- crease productivity. I am seeking a new challenge that will allow me to use my creative problem-solving skills and techni- cal expertise in a creative environment with potential of advancement. Cedars-Sinai Beverly Hills, CA – July 2016 - October 2016 Senior CAD Technician

• Provided impeccable drafting and site survey skills for the Facilities Planning, Design & Construction de- partment with the annual all room survey.

• Developed a block library for ease use in placing equipment in drawings. Jenkins/Gales & Martinez, Inc. Los Angeles, CA – Aug 2015 - April 2016 Revit Specialist

• Team member responsible for developing design documents for Terminal Renovations at LAX.

• Revit Specialist for the four At Grade Stations on this Design/Build Project as part of the WSCC/HNTB De- sign/Build Team.

• Key team member responsible for the Florence/Hindry, Florence/La Brea, Florence/West and the Crenshaw/ Slauson At Grade Stations.

Reveal Studio, Inc. Glendale, CA – July 2014 - July 2015 Facility Designer

• Acted as job captain on Blinking Owl Distillery in Orange County, taking over job from an outside firm, cor- recting damaged drawing format to deliver drawings for City Submittal.

• Assisted in Revit and CAD drafting on a variety of Jobs

• Supported office IT system for both local and cloud based systems. Cotton Fontana Architects Inc. Glendale, CA – April 2011- June 2014 CAD Manager

• Provided flawless document control on Themed Entertainment project by coordinating the production of ar- chitectural drawings for facilities in Fantasyland on plot days as deliverables to client, including hard copy, and digital formats in both optimized PRFs and PDFs files.

• Lead local office CAD technical support for the drafting team.

• Directed relationship with external IT provider to setup and maintain more than thirty workstations. Scenario Design, LLC. Commerce, CA – Jan 2009 - March 2009 BIM Lead

• Implemented on-site guidance and troubleshooting to meet a four-week Themed Entertainment project deadline with a team of six new Revit users.

• Imported families into Revit 3D model from 3Ds Max via AutoCAD as families, to create construction docu- ments with Elevations and Sections.

Cunningham Group Architecture, P.A. Marina del Rey, CA – Jan 2006 - Nov 2008 CAD Manger

• Maintained document control on Themed Entertainment projects by updating the FTP site so that current files were available for consultants.

• Coordinated the production of seventy-two packages as deliverables to client, including hard copy both half and full size sets, and digital formats in both PDF and e-transmitted dwgs.

• Participated as a team member that led the transition implication from AutoCAD to Revit by providing train- ing and technical support for Revit Architecture at three regional offices.

• Performed drafting on multiple Themed Entertainment projects. 1426 Flower Street Glendale, California 912**-***-***-** Ramona A Jervay

310-***-**** acxo3d@r.postjobfree.com 2054 Dracena Dr. Apt 11, Los Angeles, CA Jenkins/Gales & Martinez, Inc. Los Angeles, CA – Jan 2005 - Oct 2005 CAD Technician II

• Worked as part of the team documenting the LAX Concept level Master Plan.

• Created the layout design for Workshop presentations for team. Lackner Computer Systems Placentia, CA – Sept 2003 - Jan 2005 Training Manager

• Managed the scheduling of monthly classes in two training centers.

• Communicated weekly with sales staff, problem solving upcoming class enrollment goals. Application Engineer

• Provided technical support for AutoCAD, Architectural Desktop, Building Systems, Revit, and Viz.

• Performed product demonstration for prospective clients.

• Lead hands-on workshops for Architectural Desktop and Building Systems for clients.

• Taught classes in AutoCAD, Architectural Desktop, Building Systems and Revit for clients. KETIV Technologies, Inc. Fullerton, CA – Feb 2002 - Aug 2003 Application Engineer

• See Application Engineer description above.

The Withee Malcolm Partnership Torrance, CA – May 2001 - Nov 2001 Assistant CAD Manager

• Evaluated drawings to confirm their quality compliance with company standards for all current project types.

• Updated firm’s standardized block library for all project types.

• Assisted CAD Manager, including site visits, as built verifications, and achieving completed projects. Ralphs Grocery Company Compton, CA – Nov 1998 - May 2001 CAD Technician

• Analyzed store demographics and proposed alternative strategies to solve key issues that arose in develop- ing store layouts, including the need for more merchandise square footage per unit.

• Organized and improved upon company’s block library for several different store formats.

• Assisted in the training of new CAD Technicians. RHL Design Group, Inc. Bellevue, WA and La Habra, CA – March 1995 - Nov 1998 CAD Technician & Administrative Assistant

• Acted as lead CAD draftsman for a variety of including food, petroleum and technology based clients

• Became lead CAD drafter for GTE projects by organizing and improving client‘s block library.

• Performed site surveys in the Bay Area for the compliance of ADA requirements at Chevron stations. Education

• Ketiv Technologies, Inc. Fullerton, CA - Introduction to AutoCAD 2000

• Mesmer FX Seattle, WA - SOFTIMAGE - Intro., Level I, Level II and Production Studies

• Seattle Central Community College Seattle, WA, AutoCAD I, II

• University of Washington Seattle, WA – B.A. in Art, 1995 Software

Revit Architecture 2016 / AutoCAD 2016 / NavisWorks / Photoshop CC / Aperture / Comfortable in both the Windows and Mac environments

1426 Flower Street Glendale, California 91201 818-***-****



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