Engineer Management

HIMANSHU RANJAN PANDEY

A**/** Sector-**, Noida

Uttar Pradesh

Mob: 941-***-****, 706-***-****

E-mail: *********@*****.***

CAREEROBJECTIVE

To work in a challenging and rewarding environment, and make best use of my skills in the I.T Industry.

ACADEMICQUALIFICATION:

BCA From SMU in the year 2014

Intermediate from U.P. Board in the year 2010

High School from U.P. Board in the year 2008

PROFESSIONALQUALIFICATION:

Computer Hardware and Networking (JCHNE) Course of 15 month from Jetking, Lucknow center (U.P) in the year 2013.

TECHNICAL SKILLS:

Hardware : Assembling, Dissembling and normal troubleshooting of PCs.

Operating Systems: X.P, Vista, Windows 7, Windows 8, Server 2008

Networking : Configure access point, Add-Hoc connection, Configure Network, IP address &Sub-netting, OSI Model, Topology, Wireless LANs, Configure Routers, Switches and Hubs.

WORK EXPERIENCE:

millennium automation & systems ltd

Working as a Desktop Support Engineer at ( 1 Year 8 Months)

Major Responsibilities: -

Troubleshooting on Web Based Applications and various Software in the Domain Environment.

Providing IT support to VIP Customers.

User Management by Active Directory.

Creating and deleting Users, Group and OUs.

Enabling and disabling users.

Installation, configuration and Troubleshooting of MS Office Suite (Outlook, excel, word).

Vendor (Dell and Lenovo) Management.

Managing WFH user through remote access tools like WebEx, Net meeting, and Remote Desktop.

Installation and Configuration of Antivirus (Symantec End Point Security) and SCCM.

Take training sessions for the new hired engineers

Installation and Configuration on Safe boot (Media Encryption Tool).

Knowledge of Networking and Network devices.

Installation and Configuration KVM Switch and Rack .

Major Responsibilities: -

Installation and management of software developed by (UNION BANK OF INDIA, CANRA BANK, MTNL)

Physical troubleshooting of routers &switches.

Configuration of access point

Achievements and Awards:

Star of the Month Award for Best Performer.

IT spoke for antivirus, SafeBoot & SCCM issues.

Star of the Month for maximum ticket closer.

PERSONAL DETAILS

Father Name : Uma Kant Pandey

DOB : 22-07-1992

Gender : Male

Marital Status : Unmarried

Language Known : Hindi, English

Hobbies : Listening music and surfing net

Permanent Address : Village – Babura, post- Mahuliya, PS- Jaitpur, District- Ambedkar Nagar (U.P)- 224183

Date:

Place:

(HrPandey)

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