Medical Reception
Resume:
Catherine White
Chicago, IL ****9
acxo0w@r.postjobfree.com
Employment History:
January 2007-July 2016
Southwest Gastroenterology Chicago, IL
Medical Secretary/Front Desk Supervisor/Phone Operator
Starting Salary: $13 hourly-Ending Salary: $17 hourly
Transfer phone lines to and from answering service daily
Answer multi-line phone system
Take accurate and detailed messages when needed
Transfer calls to needed staff members
Schedule, re-schedule and cancel patient appointments
Register new patients in computer
Update patient demographic information as needed
Check patients in/out
Heavy data entry
Walk patient with chart to procedure center to check in
Collect patient copays and bill payments and issue a receipt
Make sure new patient forms are properly and completely filled out
Go over forms with patients and address any questions and/or concerns
Print out daily patient appointment lists, make any changes needed and distribute accordingly
Make sure all patient charts are pulled and ready for their appointments
Call other medical offices to obtain labs, test results or any other information needed for the patients appointment
Faxing, filing, copying
Order office supplies
Rx refills
Maintain quantity of office forms
Medical records requests
Schedule lunch meetings for Doctors to meet with drug representatives
Maintain waiting room area and front desk area
Accept and sign for package delivery/call for package pick up, U.P.S./FedEx
Mail out procedure information forms to new patients
Assign work to part time front desk employees
September 2001-September 2006
Chicago Lake Shore Medical Associates Chicago, IL
Phone Operator/Medical Secretary
Starting Salary: $13 hourly-Ending Salary: $16 hourly
Transfer phone lines to and from answering service daily
Retrieve voicemail messages left overnight on answering machine
Answer multi-line phone system
Take accurate and detailed messages when needed
Transfer calls to needed staff members
Schedule, re-schedule and cancel patient appointments
Register new patients in computer
Update patient demographic information as needed
Heavy data entry
Check patients in/out
Collect patient copays and bill payments and issue a receipt
Make sure new patient forms are properly and completely filled out
Go over forms with patients and address any questions and/or concerns
Print out daily patient appointment lists, make any changes needed and distribute accordingly
Make sure all patient charts are pulled and ready for their appointments
Call other medical offices to obtain labs, test results or any other information needed for the patients appointment
Faxing, filing, copying and Rx refills
Maintain quantity of office forms
Maintain waiting room area and front desk area
Accept and sign for package delivery/call for package pick up, U.P.S./FedEx
March 1996-April 2001
Market U.S.A. Chicago, IL
Customer Service Rep/Receptionist
Starting Salary: $10 hourly-Ending Salary: $14 hourly
Call existing Allstate Insurance clients to set up appointments to discuss life insurance with their Allstate Insurance agents.
Answer multi-line phone system
Transfer calls to needed staff members
Take accurate and detailed messages
Faxing, filing, copying and order office supplies
Accept and sign for packages/mail
Heavy data entry and light typing
Assist with payroll
Excellent customer service and multi-tasking skills, very organized and detail oriented, excellent phone etiquette, very dependable and trustworthy, great personality, very friendly and works well with other staff members.
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