Customer Service High School

PROFESSIONAL SUMMARY

WORK HISTORY

EDUCATION

SKILLS

JENNY

DIAZ

*** **** **** **** *******, NC 28466 (C) 910-***-**** ************@*****.*** I have work with customers services most of my career. I believe that each client should be treated with the same respect you want your family members to be treated. OCTOBER 2000-JULY 2016

Receptionist Goshen Medical Center Faison, North Carolina Provided Customer Services, Filling Document, Payment Processing, Retrieved Records, Billings Clients, Familiar with Microsoft Word, Provided the Client the best Costumer services, Make sure the offices run professional and smooth for all staffs.. JANUARY 1998-DECEMBER 1999

Receptionist Dixon Insurance company Wallace, NC Customer Services, Sales

1997

High School Diploma:

Union High School, Harrells, NC

1993-1997

1997

Union High School, Harrells, NC

2012

Bachelor of Science: Health

James Sprunt Community College, Kenansville, NC

2010-2012

Bilingual

Professional phone etiquette

Database management

Excellent communication skills

Articulate and well-spoken

Flexible

Customer service-oriented

Accurate and detailed

Works well under pressure

Pleasant demeanor

Team building

Project planning

HIPAA compliance

Invoice processing

Travel administration

Excellent planner and coordinator

Social media knowledge

Appointment setting

Accounting familiarity

Employee training and development

Payroll

Multi-line phone proficiency

Administrative support specialist

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