Customer Service Support

SARAH JOY B.GOULD

Address: Blk **, Lot **, Tierra Nova, Main Bagumbong

Caloocan City

Tel. No. (02) 956 6225

Mobile: +63-916-***-****

Email: *****.********@*****.***

Seeking opportunity as a Service Host to create extraordinary customer experiences

Astute young lady with proven interpersonable skills developed from former employment & while studying. Mature approach able to work confidently with diverse individuals within a customer service area in challenging environments.

Seeking an opportunity to start a professional career with the long-term aim of a management/supervisory position in the area of Gaming/Service Hosting.

KEY SKILLS

Great Customer Service (internal & external partners)

Ability to work independently or as part of a team

Ability to work to a deadline

Capable to follow through with a program

Ability to work well under pressure

An understanding of the consistency and perseverance required in setting goals and achieving a positive end result

A natural aptitude for teaching (both children & adults)

Computer literate

Software Skills: Microsoft Word ~ Microsoft Excel ~ Internet Explorer

PERSONAL ATTRIBUTES

Competent Communication Skills: Good communicator with appreciation for the different communication styles required when working with other team members or with customers.

Honest and Reliable: Reliability and ability to undertake tasks responsibly.

Flexible: Understanding of need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times.

EMPLOYMENT HISTORY

EDUCATOR/INSTRUCTOR IN SINGING (VOICE TRAINING) & BASIC MODELING

This position imparted dedication to inspiring, motivating & encouraging participants while giving continual guidance & support. along with providing them with the best techniques, training methods, advice and skills to help them achieve their goals.

EDUCATION

TERTIARY - DR. CARLOS S. LANTING COLLEGE

TANDANG SORA AVENUE SANGANDAAN NOVALICHES QUEZON CITY

MIDWIFERY (2007 - 2009)

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