Information Technology System Administrator

Omar Akkad

**** ******** *****, ***********, ****** • Mobile: 416-***-**** • *******@*****.***

Objective

I am a talented, results-driven IT leader with versatile, cross-platform experience in systems/network architecture, installation, implementation, integration, security, and administration in local and remote environments for diverse client industries.

HIGHLIGHTS OF Qualifications

• 10 Years of experience in Information technology with strong analytical skills and broad of computer expertise.

• Solid experience in: Technical Support, Network Support.

• Computer Skills include: Linux, Active Directory, MS Exchange, and Cisco (routers – Switches – Firewall), Network WAN - LAN.

• Proven skills in: VMware, Citrex, Hyper-v.

• Exemplary problem-solving skills; able to identify problems and implement corrective processes

• Professional communication skills

• Ability to multi-task and prioritize effectively.

• Fluency in English.

SKILLS AND EXPERIENCE

-Provided technical expertise for IT network design, implementation, optimization and upgrade.

-Monitored the LAN/WAN network environment including routers, switches, firewalls, and Internet access and software applications.

-Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions and documentation.

-Installation, configuration and maintenance of [Windows servers, Linux servers] system network components.

-Storage backup and recovery.

-Network/Data and recovery solutions.

-Installing, configuring Venter server, Vsphere client and VMware ESX server.

-Performed server backup restore, monitoring, reporting and troubleshooting

-Performed a windows AD health checkup and cleaned up the holes we found.

-Displayed credentials in performing Installation, Upgrade, Configuration, and support of Hardware, Software, Peripherals and Network Devices in Windows environment.

-Maintained a collocated datacenter with over twenty Windows and Linux servers, a VMWare virtualization cluster, and technical business equipment, including a wide-area network, document scanners, printers, and VoIP PBX phone system.

Following Computer proficiencies & certificates:

- MCSE for Microsoft Windows.

- Network +” for the network installation and maintenance.

- A + hardware and software maintenance.

- Linux Red Hat RHCT.

- CCNA (Cisco Certified Network Associate).

- Virtualization Technology Administration (VMware, MS Hyper-V, Citrix).

- Certified Information Systems Auditor CISA audits, control, monitors and assess information technology and business systems.

EMPLOYMENT HISTORY

Senior Technical IT Supervisor 2014 – 2016

Qatar National Bank - QNB, Damascus, Syria

Technical IT Support Assistant Manager 2014 – 2009

Syria Gulf Bank- SGB, Damascus, Syria

Network and System Administrator 2008 – 2009

Arab Bank, Damascus, Syria

EDUCATION HISTORY

Master Business Administrator MBA (First Year) 2015

Higher Institute of Business Administration HIBA

www.hiba.edu.sy

BC. Degree in Information Technology 2011

Syrian Virtual University - SVU, Syria

www.svuonline.org

Diploma in Economy and Commerce 2000

Intermediate Commercial Institute, Syria

References Available Upon Request

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