Engineer Manager

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JOSUE OGANDO, MCSE, MCT, MCITP

*******@******.***, 514-***-****, https://ca.linkedin.com/in/josueogando Profile: Skilled Infrastructure Engineer with 15 years of experience planning, designing, implementing and administering Microsoft base Platforms and multiple data-center operations, effectively achieving high availability and performance.

WORK EXPERIENCE

System Administrator Level III May 2016 - Current

Ormuco (Company based in Montreal and London which offers hybrid, private and public cloud hosting solutions) System Administrator Tier 3. Plan, implement and support client solutions based on both Microsoft products and open source solutions based on Linux. Advance problem resolution and escalation support for administrators’ levels I and II.

Key Achievements

Exchange 2016 design for a cloud service hosting more than 30,000 mailboxes.

LDAP authentication implemented for SSO of the Linux Servers that host the Open Stack Cloud Infrastructure. Senior Infrastructure Engineer 2006 - Apr 2016

System Administrator 2003 - 2006

Banco Popular Dominicano (BPD is the biggest private bank in the Dominican Republic) Accountable for the design, implementation and escalation support of Microsoft based products and technologies, such as Messaging/Collaboration (Exchange Server), Active Directory Domain Services, Private Cloud (System Center), Virtualization (HyperV/VMWare), ForeFront TMG and other core IT infrastructure solutions.

Key Achievements

Email/Messaging System availability improved (~99.9% uptime average) by upgrading and optimizing the MS Exchange platform for more than 8,000 mailboxes, without requiring external consulting services.

Designed and leaded the Enterprise Microsoft Branch Office implementation of Active Directory Domain Services for the entire company, consisting of more than 200 Domain Controllers dispersed in 200+ sites.

Researched, recommended and implemented a monitoring solution based on System Center Operations Manager and its integration with multiple platforms (IBM AIX, Linux and Microsoft platforms).

Drove a 35% reduction in external support and consulting services expenses for the company at its domestics and international branches. Including AFP Popular, and Popular Bank offices in USA and Panama.

Trained employees across multiple departments on Network and Core Infrastructure Services.

Recognized for outstanding performance and awarded “Employer of the year” in 2007. 2

Microsoft Trainer 2005 - Apr 2016

Teorema, CPLS (Teorema is the most popular and credited Microsoft training center in the Dominican Republic) Recruited as a part-time Instructor. Responsible for conducting Microsoft Official Curriculum Courses, guiding students toward MCTS, MCSA, MCITP and MCSE certifications. Key Achievements

Microsoft Certified Trainer since 2007, with ~95% yearly satisfaction average by hundreds of students. Systems Infrastructure Engineer 2003 - 2016

Schnell Solutions – Dyndat (Schnell Solutions is a Microsoft Partner specialized in Infrastructure services) Company shareholder and IT Infrastructure Services Consultant for domestic and international clients. Responsible for gathering business requirements and translate them into IT solutions. Key Achievements

Upgraded Microsoft platforms in small, medium and large organizations of different industries in the Dominican Republic, USA, Haiti and Panama.

Implemented IT business infrastructure solutions for the Dominican government and the USA Embassy in Santo Domingo (Including but not limited to: 911 National Emergency System, The presidential palace, Free Trade Zones, The Dominican National Laboratory, and other governmental health institutions).

Conducted six online trainings to employers in the State of California (USA) about Exchange Server and Office 365, all of them sponsored by the US Government through the SAISOFT company. Networking Sales Support 2001 - 2002

GBM Dominicana (GBM is an IBM Alliance Company, representing IBM in Latin America and the Caribbean) Participated in the yearly IBM/GBM Scholarship Project as a member of the Microsoft Platforms area. Assisted Field Engineers in their daily IT activities. Commented, analyzed and applied Microsoft courses. Key Achievements

Qualified as Microsoft Certified Professional (MCP) after completing Microsoft courses, practices and labs. Academic EDUCATION

Master of Science: Information Security (Currently Studying) 2015 - In Process Royal Holloway University of London (International Program with extensions at McGill University) Bachelors of Science: Electronics and Communication Engineer 1999 - 2004 INTEC (Technological Institute of Santo Domingo)

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PROFESSIONAL CERTIFICATIONS

6x MCSE (2013 – 2016)

Microsoft Certified Solution Expert

Messaging (Exchange Server 2013)

Communication (Lync Server 2013)

Server Infrastructure (WS 2012)

Private Cloud (System Center 2012)

Cloud Platform and Infrastructure (2016)

Productivity (2016)

3x MCSA (2012 – 2014)

Microsoft Certified Solution Associate

Office 365

Windows Server 2012

Windows Server 2008

MOFF (2013)

Exin Certificate - Microsoft

MS Operations Framework Foundation

5x MCTS (2010 – 2011)

MS Certified Technology Specialist

System Center Configuration Manager

System Center Data Protection Manager

System Center Operations Manager

SharePoint 2010

Microsoft Project, Managing Projects

4x MCITP (2010 – 2011)

Microsoft Certified IT Professional

Enterprise Administrator on WS 2008

Server Administrator on WS 2008

Enterprise Messaging Adm. (Exch 2010)

Enterprise Messaging Adm. (Exch 2007)

2x MCSA (2007)

MS Certified Systems Administrator

Windows Server 2003

Messaging (Exch 2003)

1x MCSE (2008)

Microsoft Certified Systems Engineer

Windows Server 2003

1x MCP (2002)

Microsoft Certified Professional

Windows 2000

1xMCT (2007 – 2017)

Microsoft Certified Trainer

Authorized to conduct MOC courses.

REFERENCES AVAILABLE UPON REQUEST

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