Marie McDaye

**** * ********** ***. *******, Il *0629 mobile 312-***-****

home 773-***-**** acxnai@r.postjobfree.com

OBJECTIVE

Seeking a challenging position that will utilize my experience, expand my knowledge and offer opportunities for professional growth.

QUALIFICATION HIGHLIGHTS

• Strong organizational skills and time management abilities

• Excellent verbal and written communication skills

• Resourceful and creative problem solver with can do it attitude

• Effective team leader adept to multi-tasking while being committed to quality

PROFESSIONAL EXPERIENCE

FOOD 4 LESS, Chicago, Il 12/2015-

Cashier

•Greet and assist customers

•Process customers transactions using various methods of payment

•Process refunds, adjustments or exchanges

•Manage cash drawer

AT&T, Chicago, IL 02/1991-03/2015

Customer Service Representative

• Negotiate payment arrangement on current and delinquent accounts

• Generate service order request by accessing multiple systems

• Communicate with other departments to identify and resolve problems

• Review and process adjustments as appropriate to resolve discrepancies

AT&T, Chicago, IL 07/1990-02/1991

Teller

• Assist Customers with processing payments

• Accurately post payments to customer’s account and reconcile daily bank drawer

• Research payment processing and/or encoding errors

AT&T, Chicago, IL 09 1988-07/1990

Information Operator

• Search electronic databases and online phone books for commercial and

residential listings.

• Performed miscellaneous clerical duties which included entering data, typing

documents, sorting and distributing mail

• Provided customers with accurate directory assistance regarding telephone

lookup

EDUCATION

Kennedy King College

Associate of Applies Science

Major: Accounting

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