Brian K. Bennett
South Holland, Illinois 60473-3524
acxn9c@r.postjobfree.com
Personal Profile
Customer support specialist with interpersonal and analytical skills, teamwork, leadership. Experienced in home interior services, product fabrication, shipping / receiving / delivery processes. Experience also includes parking services and facilities management. Focused on customer service and satisfaction.
Work Experience
2016- Present Forman Mills
Assistant Receiving Manager: unload trucks; process merchandise; general warehouse duties.
9/2014– 3/2015 Lineage Logistics
General Warehouse duties : load/unload trucks using forklift in cold storage facility.
1/2013 – 7/2014 The Home Depot
Customer Service and Inventory: Customer service in support of sales; inventory support
3/2011 – 03/2012 G and W Electric Company
General Warehouse: Shipping and Receiving; Crating large electrical components for shipment nationwide; forklift loading and unloading
3/2010 – 03/2011 Continental Aero
Shipping and receiving; Picking/Pulling orders via forklift truck; Preparation of manifest orders for UPS/. truck deliveries. Certified as operator of all forklift trucks.
4/2006 – Present Home Services Independent Contracting
Perform home services including drywall, painting, plumbing, electrical wall / floor tile installations; siding installation, home repairs.
6/2002 - 4/2006 Home Interiors Refurbisher William A. Howard Interiors, Chicago Heights, IL
Provided customer service maintaining high client satisfaction. Performed duties such as drywall, painting, plumbing, electrical and installing wall and floor tile.
4/2001 - 12/2001 Window Fabricator Harmon, Inc., Lombard, IL
Fabricated commercial windows using precise product specifications and blueprints. Performed quality control checks on finished windows. Moved products for delivery using forklift.
2/1999 - 3/2001 Shipping and Receiving Clerk Florida Plastics, Inc., Evergreen Park, IL
Managed timely customer package delivery. Loaded products using forklift. Validated accuracy of delivery specifications. Product wiring using hand and power tools per schematics. Maintained warehouse organization to facilitate order fulfillment.
8/1996 - 7/1998 Parking Services Supervisor University of Illinois at Chicago Circle
Provided parking facility services including customer emergency support such as fixing flat tires, dead batteries and vehicle lockouts. Trained employees on procedures for writing city and campus citations.
8/1994 - 8/1996 Warehouse Manager Auto Air and Radiator Supply, South Holland, IL
Supervised product shipping and receiving functions. Dispatched drivers to handle pickup and delivery. Provided customer service by delivering auto parts in south suburbs. Performed data entry to capture all inbound and outbound orders. Loaded and unloaded trucks using forklift. Achieved high degree of timely and accurate deliveries.
Education
Graduate - Robert Lindblom Technical High School, Chicago, IL
References available upon request