Manager Project

Tracey N. Massey

***** ******* ****

Woodbridge, VA 22192

Mobile: 703-***-****

Day Phone: 240-***-****

Email: ******.*.******@***.***

PROFILE: Results-driven Leader who builds/leads high performing teams that are customer-focused. A Project Manager driven to deliver high profile projects on time, under budget, with limited resources and within scope possessing with over 14 years of information technology experience.

WORK EXPERIENCE

Internal Revenue Service

03/2013 – Present

Grade Level: GS-2210-15

Salary: $137,590/Year

Hours per week: 40+

IT Specialist/(Systems Analysis)

Serves as Branch representative in Program level Meetings regarding the Affordable Care Act Legislation and projects for Releases 3.0/4.1/5.0/6.0. I share the scope, milestones, accomplishments, issues and risks weekly with my manager and team. Additionally, I am able to discuss impact to CPE Systems regarding Healthcare legislation.

Serve as the Infrastructure Compliance (IC) Division point of contact for Risk Management for Releases 3.0/4.0/4.1 and all IC projects. I collaborate with the Release Managers and the projects to discuss risk mitigation plans and activities to provide timely updates to Senior ACA Leadership weekly. I monitor statuses using the Key Performance Indicators to ensure project/program/Release level risks do not become Enterprise-Level Risks. I serve on the workgroup for ACA which monitors Issues and Risks to devise mitigation strategies to prevent ACA level Risks from becoming Enterprise Risks.

I serve as the Branch point of contact for Environment status and activities for four Releases and six projects. I provide overviews of Ready for Use needs, requirements, and alternate site processing for the eleven environments within ACA at three sites.

I prepare and present weekly high-level overviews representative of Integrated Project Teams (IPTs), Scrums, and Release Level Overviews. I share testing approaches, design/development strategies and status of Enterprise Life Cycle (ELC) Artifacts across multiple releases (4)/multiple projects in design/development/deployment).

I attend sessions in collaboration with ACA stakeholders to stay apprised of changes in Architecture, Requirements, and scope which can impact design, development, test or deployment of ACA projects.

I discuss and track progress of interface Control Documents (ICDs) and Unified Work Requests (UWRs) for Releases 3.0-5.0 and present my findings weekly to my team and Senior Leadership.

WORK EXPERIENCE

Internal Revenue Service

07/2010 – 03/2013

Grade Level: 2210-IR-03

Salary: $131,590/Year

Hours per week: 40+

Supervisory IT Specialist/Project Manager

Serves as the ACA Information Returns (AIR) Release 5.0 Manager/Project Manager, Government Exchange Section (1095A).

Provides vision and strategy to accept, process, and store health coverage data received from Employers (Form 1095C) and Issuers (Form 1095B) (to support IRC Sections 6055 and 6056) and Federal/State Annual Exchange Information Returns Form 1095A (similar to IRS Form-1099 formatted submissions) as required by the ACA Legislation.

Leads, schedules, and plans the development of the implementation of a COTS solution InFlowSuite which will become the submission processing framework to receive, authenticate, temporarily store and forward AIR data submitted by the State Exchanges, directly or via HHS to the Coverage Data Repository (CDR) or other designated Legacy IT systems.

Provides leadership to develop code for the gateway/web-based portal that allows submitters to securely check the status of submissions and query various reports.

Leads an integrated project team (IPT) of more than 30 resources to include vendor support using the COTS waterfall path beginning in MS 3/4A (logical/physical design) with an annual budget of $2.4M.

Ensures all information returns (more than 300 million estimated ACA Information Returns to be submitted in January 2015) are processed according to business requirements and validated according to business rules.

Motivates team by facilitating bi-weekly synch-up and technical meetings to maintain synergy and share knowledge within the Integrated Project Team.

WORK EXPERIENCE Internal Revenue Service 10/2011 - 12/2011

Grade Level: IR-2210-01

Provided leadership to develop sections of the AIR Business Systems Requirement

(BSR) Sections and distributed to all impacted stakeholders for review/comments. Provided technical leadership and guidance related to the coordination/stand-up

of the Development Systems Integration Test (DSIT) Office.

Provided leadership to the authors of AIR Configuration Control Board (CCB) Charter, which was a requirement for all ACA Projects, ACA ACIO approval was obtained in March 2012. In preparation for Milestone 3 (MS3)

During this rating period, she served as Acting Program Manager (PgM) for 59 days while the permanent PM was on an Executive Readiness (XR) Detail Assignment.

Managed other Front-Line/PMs and Non-Bargaining Unit Employees.

Provided updated status during the monthly ACA Project Control Review (PCR) Health Assessment Reviews. I supported the mitigation and reporting of a project risk that was shared with the ACA ACIO in Q12012. The AIR Project required an additional $5M funding for Q32012, funds were needed to exercise Option Year for Technical Labor Support from Northrop Grumman. As a result, this risk was mitigated and the funds were absorbed within the ACA Core Systems Division budget, which prevented a loss/disruption of Technical Labor Support.

In January 2012, I utilized the Resource Modeling Tool to identify and fill additional IT Specialists positions within AIR Project to ensure staffing patterns were supportive of ACA 4.1 and 5.0 project scopes.

I provided guidance related to the creation of Unified Work Requests (UWRs), and Performance Work Statement (PWS). Tracey completed a staffing and training plan showing Full-Time Equivalent (FTE) and Contractor FTE (CFTE) skills necessary to support the Government Exchange Section by September 2012. I assisted with reviewing FTE/CFTE staffing needs based on Spend Plan projections and project needs for FY2012.

I worked with other Vendor Partners to create the AIR COTS Technical Support Program Management Plan. I participated in discussions to support the development of Release 4.1/5.0 technical architecture, and infrastructure diagrams that illustrate capabilities of the AIR solution. Actively participated in review sessions related to the Solution Architecture Road Map, and made recommendations that were adopted and incorporated into the Baseline version.

WORK EXPERIENCE Internal Revenue Service 09/2008 - 07/2010

Grade Level: IR-2210-04

Salary: $104,025/Year

Hours per week: 40+

Supervisory IT Specialist/Section Chief

Served as a Section Chief of the Metadata Administration Section (diverse staff of 11 employees) within the Data Services Branch of Corporate Data Domain reporting directly to the Branch Chief.

Provided leadership support of the Enterprise Metadata Dictionary (MDD) (a standardized enterprise method for the collection, storage and content of metadata that serves as the bridge to connect information from both a business and a technical perspective, and contains more than 75% of all information in the IRS).

Successfully released MDD Release 4.0 in the IBM Info Server tool in April 2009 (serving as the first customers of the IBM Info Server tool within the IRS. Release 4.0 and Release 5.0 supported IPMs Releases 4.0 and 5.0. Received a Special Act Award for “Leading Change” in May 2009 for connecting data with other data, reducing the redundancy of requests and meeting the CTO mandate of data consolidation.

Provided leadership to complete over 31,000 manual links (Release 4.0 and 5.0); successfully delivered over 30 early release tables to IPM clients (CDer3, LMSB (LB&I), BMFCCNIP, RBSS, ExFirs, & SWETRS) in November 2009.

Provided leadership to update more than 24,000 business descriptions/definitions; analyzed IPM's matrix and designed, developed, updated over 210 tables for Release 4.0 and 5.0.

Partnered with EDMo to provide end user training sessions (including creating using guides) to more than 400 end users.

Served as the project manager for Combined Aged Wage Reporting Mainframe (CAWRM with an annual budget of over $506K) and DATASERV (with an annual budget of $1.1M).

Provided leadership to maintain and annually deploy legacy systems in production to reconcile employer wage and tax information from Form(s) W3 and Form(s) 941/Schedule H/943/944/945 (94X), validate Form(s) W3 received from the Social Security Administration (SSA) and posted TC980 transactions to the BMF CAWRM Module (MFT 88).

Successfully employed the ELC methodology as the software development life cycle and coordinated with the following CAWRM stakeholders: Social Security Administration (SSA), GAO, TIGTA, Reporting Agents, BMF, GMF, WIRS, GUF, PMF, CAP, IPM and Enterprise Systems Testing (EST).

Provided oversight of monthly Health Assessments, Release Readiness Reports, Project QE40 spending plans and governance board/dashboard reporting.

Led the annual publication of The Document 6209, IRS ADP Processing Codes and Information Handbook with more than 75,000 copies distributed yearly (the largest internal use document produced in the IRS.).

Served as the Coordinator of the Annual Data Configuration Control Board (DCCB): Provided leadership to enables the efficient and effective review and approval/disapproval of requests for changes to the Core Record Layouts (CRL) of the corporate data files for all forms, the master files, submission processing files, including CADE, and the TIF.

Monitored annual FISMA mandated security training for approximately 500 Corporate Data employees to ensure timely completion/certification.

WORK EXPERIENCE Internal Revenue Service 10/1998 - 09/2008

Grade Level: 2210-07 thru 13

Salary: $94,025/Year

Hours per week: 40+

Lead IT Specialist/Applications Developer

Served as an ALC programmer in Business Masterfile (BMF) Branch, Pre-Posting/Weekly Outputs Section for over 9 years.

Designed, coded, debugged, and tested programs according to IBM programming, system, user specifications, and the Software Standards and Guidelines.

Monitored, maintained, modified over 90% of the 70 programs assigned to the team covering 20 projects to include BMF Transcripts, BMF National Account Profile, Name Search Facility Update, BMF Unpostables, BMF Retention Register, IMF Retention Register, and the Federal Tax Deposit Database to ensure that returns received from the taxpayers are processed, validated and posted to the BMF.

Conducted End-2-End testing, interface testing and compatibility testing with impact projects to include: The front-end input systems (Integrated Submission and Remittance Processing (ISRP), generalized Mainline Framework (GMF), Corporate Files On-line (CFOL), National Account Profile (NAP), the Taxpayer Index File (TIF), the Name Search Facility (NSF), IDRS, Automated Collection System (ACS), Audit Information Management System (AIMS), and BMF 701 Extracts.

Coordinated with SAT testers, analysts and other program developers to understand and achieve the desired results working closely with the testing analysts to identify any deficiencies.

Created schematic, flowcharts, Computer Operator Handbooks (COHs), Program Requirements Package Specifications (PRPs), Unit Test Plans (UTPs), File Specifications and other documentation to show logical events and sequences.

Education: Strayer University – 3.8 GPA Computer Information Systems (June 2000). Summa cum laude

Master’s Certificate Project Management, ESI Int’l, (November 2012)

Treasury Executive Institute (Leadership Training) (March 2010 –present)

Master’s Degree Program (Business Management) –University of Phoenix (2005-2006)

Frontline Readiness Program Graduate (July 2008)

Awards:

Exceeded Performance Award (While serving as a Frontline Manager) 2009 -2012

Outstanding Performance Awards (While Serving a Lead Developer) 2004 -2008

Manager Award – May 2010

Chief Information Officer Award (May 2007)

Special Act Award April 2004

MITS Mentoring Group 2009-2013 (Served as a Mentor)

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