Manager Management

STEVEN E. ANDREW

*** ******* **** *****, ******** 19904

302-***-**** ******@*******.***

[INSERT DESIRED POSITION TITLE HERE]

Dynamic, innovative and proactive professional, combining deep technical expertise with a broad skill set honed through extensive hands-on engineering, large-scale project/program direction and production management experience in the demanding and constantly evolving aviation industry. Agile critical thinker and analyst, creative problem solver and insightful strategic planner, with significant strengths in managing multiple simultaneous tasks despite fast-paced and deadline driven environments. Talent for coordinating schedules and operations to consistently deliver superior results on time and within budget. Proven leader and mentor in building and motivating high performing multi-disciplinary teams. Strong communication, negotiation, troubleshooting, issue resolution and collaborative skills. Highly effective in forging and maintaining productive relationships with customers and stakeholders at all levels. Results-oriented and focused decision-maker, adept at handling priorities. Holder of current secret security clearance.

Core Competencies

Project/Program Planning & Management Production Scheduling & Management Logistics Technical/Engineering Support Process & Performance Improvement Operations Management

Safety Management Organizational Development Resource Management Government Procedures

Strategic Analysis & Planning Inventory & Materials Control Quality Assurance & AS9100

DCMAI 8210 Procedures OSHA & AFOSH Standards Troubleshooting & Corrective Measures

Records/Data Management Policy & Procedure Manuals Customer Relations Communication

Team Building & Leadership Staff Training & Development Presentations & Public Speaking

Lean/Six Sigma Methodologies Earned Value Management Techniques Aviation Industry

PROFESSIONAL EXPERIENCE

LOCKHEED MARTIN (LM), Greenville, South Carolina 1998 to 2016

American global aerospace, defense, security and advanced technologies company, with 126,000 employees worldwide.

Logistics Manager / Field Service Engineer (2011 to 2016)

Provided on-site technical guidance, management, training, engineering collaboration and contractor supervision/support for safe maintenance, repair and operation of aircraft, including systems, tools, equipment and facilities, in conformance with customer and company policies, procedures and standards. Analyzed current issues and future requirements, designed and produced effective instructional materials and programs, and continually identified and implemented process/performance improvements. Generated detailed project documentation, and ensured peak quality and strict regulatory compliance.

Successfully headed a major collaboration between General Electric, LM and the USAF to execute a service bulletin retrofit on 16 F138 engines. Developed the master schedule for shipping and delivery of repaired engines, coordinated the production timeline to expedite turn times and fully documented all completed maintenance actions in the MIS database. Provided hands-on assistance as needed to facilitate program completion and timely return of critical assets to support the Middle East war effort.

Aircraft Production Manager/Engineering Lead, C-5 Modernization Program (2009 to 2011)

Provided on-site operations oversight, engineering expertise and technical guidance for the highly complex AMP (Avionic Modernization Program) and RERP (Reliability Enhancement & Re-Engining Program), designed to address cost & reliability problems with US Air Force C-5 Galaxy aircraft. Spearheaded continuous workflow and technical process improvements at multiple sites, employing Earned Value Management techniques, to enhance efficiency and performance. Provided advanced troubleshooting and corrective action recommendations for a wide range of equipment and systems. Contributed technical support to expedite the bid process for various aircraft modifications. Briefed senior management and prominent government officials during high profile site visits and inspections.

STEVEN E. ANDREW Page 2 302-***-**** ******@*******.***

Site Lead/Engineering Lead, C-5 Modernization Program, LOCKHEED MARTIN (LM), continued:

Collaborated with LM Aeronautics and Greenville PMO personnel on development of a comprehensive modification process for aircraft modifications which became the benchmark production template to be applied to projects enterprise-wide.

Achieved a stellar record of zero Defense Contract Management Agency (DCMA) corrective actions resulting from annual audits of the program.

Lowered production time by 1,000 hours while significantly improving quality by implementing numerous process improvements and through sweeping revisions to technical workbooks.

Greatly reduced aircraft downtime during periods of high mission activity through expert troubleshooting and swift, effective corrective action.

Played a major role in the Dover AFB award of 1st and 2nd place in DOD Installation Readiness competitions, securing $1.5M in funding for base improvements.

Operation Manager / Functional Test Lead (2006 to 2009)

Headed all activities related to aircraft modifications and testing at the Dover site, ensuring all tasks were completed on or prior to schedule, on budget and with zero defects. Conducted continuous analysis and process improvement, leveraging extensive production management skills and technical knowledge. Identified trends and resolved technical and supply issues, with minimal negative impact to the program. Interacted with employees and managers at all levels to enhance efficiency and performance.

Spearheaded numerous initiatives that led to lowering of aircraft modification hours from 28,402 to less than 9,000, a 68% reduction in required man hours, cost savings of $1.3M per aircraft and 35% decrease in re-working through completion of the program.

Delivered a significant increase in production output and a 30% cut in overtime by developing and implementing an on the job aircraft systems training program for all base technicians to facilitate the functional testing processes, based on the latest in engineering and modification procedures.

Additional Lockheed Martin Positions (full details upon request):

Shift Leader (2004 to 2006). Employed Six Sigma and production management prowess to consistently deliver aircraft modifications well ahead of schedule with no defects. Drove significant cuts in overall cost per aircraft, labor and modification times throughout the period.

Production Inspector, Flight Management System (1998 to 2004). Handled production scheduling, inventory, materials control, installation oversight and inspection for a $24.3M aircraft electronics upgrade, supervising 3 shifts of 21 electricians and sheet metal technicians. Instituted new modification procedures, streamlined schedules, lowered aircraft downtime by 9 days and boosted production by 32%. Reduced re-work by 35% and equipment returns by 52%, while achieving considerable quality improvements.

Additional Experience (full details upon request):

Production Manager, Avionics Electronics/Mechanical Shop; Building Manager, Construction Lead, Safety Manager, Aircraft Maintenance Division, UNITED STATES AIR FORCE

STEVEN E. ANDREW Page 3 302-***-**** ******@*******.***

EDUCATION

Master of Science, Business Management (3.97 GPA)

Wilmington University, Dover, Delaware

Bachelor of Science, Organizational Management

Wilmington University, Dover, Delaware

Additional Training Courses & Certifications:

Safety Management Course General Site Management, LM Common OSHA & AFOSH Standards

Situational Leadership Total Quality Management Leadership & Social Styles Effectiveness

Supervisory Level Management Organizational Development Program Performance Management

EIS Earned Value Management Leadership Development Program Performance Management

Customer Focus Training Managing Employees Effectively Air Force Electronics Technical Training

Six Sigma & ISO 9001 White Belt Certified

COMPUTER SKILLS

Windows OS, Microsoft Office (Word, Excel & PowerPoint),

MS Project, MIS, GO81, SAP

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