Management Human Resource

ADITYA SHARMA

**, ******* ******** ******, ******, M.P.

Cell phone:+91-798*******)/ +91-774*******)

E- mail: acxmpn@r.postjobfree.com

Summary of Qualifications:

To work as an F&B associate within a growing organization that offers challenges and the opportunity to grow with the company. I wish to contribute my current skills attending to customer’s needs and maintaining a professional demeanor to your company because I respect the professional environment in which goals and objectives are clearly established and the tools to reach such goals are provided. This would help in a mutual growth.

COLONY SOUTH HOTEL AND CONFERENCE CENTRE 2015-Present

3 DIAMONDS,

CLINTON, U.S.A

Food and Beverage Management Trainee

Assisted with grand opening of 3 - meal restaurant.

Developed and implemented private dining menus.

Programmed Micros.

Assisted with Lounge supervision during peak times.

Processed all Food and Beverage payroll on a weekly basis.

ITC FORTUNE LANDMARK 2013-2014

4 STARS

INDORE, INDIA

Front Office Agent

Checked in guest in a high volume, fast paced environment ensuring request were met and accurate billing.

Responded to all guest inquires in a timely, and efficient manner.

Assisted fellow team members and other departments whenever necessary to maintain positive working relationships.

Provided driving and/or walking directions to guest to local destinations.

Resolve guest issues when they arise.

Reservations Agent

Responded to all guest inquiries about hotel services, check out times, the public community and local services.

Balanced end of day shift reports.

Promptly answered reservation inquires via telephone, fax and or/email in a friendly and professional manner.

Gave detailed information as need to callers regarding rates, packages and all aspects of the property.

Reported company website inaccuracies, inconstancies and provided feedback.

RADISSON BLU,

5 STARS

INDORE, INDIA

Industrial Trainee 2013-2014

Main task – to provide a good quality service and help the team to achieve the target budget by using the technique of upselling.

Food and Beverage Service (Bar and Restaurant)

Bar Setup.

Opening and closing of restaurant and Lounge.

Filling F.L.R. sheets.

Developed and Implemented drink recipes.

Submitted daily financial reports.

PUNE MARRIOTT AND CONVENTION CENTRE

5 STARS

PUNE, INDIA

Vocational Trainee 2012-2013

Main Task- To learn and understand the SOP’s of the organization. I was asked to observe the daily operations and enhance my practical skills.

Education: 2012 - 2015

University of West London,

London, United Kingdom

•B.Sc. in Hospitality Studies and Catering Service

Course Subjects: Food and Beverage Management, Front Office Management, Hotel Housekeeping, Food Production Management, Accounts, Nutrition, Catering Science, Managing People In Practice, Bakery, Human Resource Management.

International Institute of Hospitality Management, Pune,India 2012 – 2015

•B.Sc. in Hospitality Studies and Catering Service

Course Subjects: Food and Beverage Management, Front Office Management, Hotel Housekeeping, Food Production Management, Accounts, Nutrition, Catering Science, Managing People In Practice, Bakery, Human Resource Management.

International Institute of Hospitality Management, Pune,India 2012-2015

•Three year Advanced diploma of International Hospitality Administration

Computer Skills:

Languages: Hindi, English

Computer Skills:MS OFFICE, FIDELIO, MICROS, OPERA, PAYCOM.

Personal Skills: Good Leader, Self-motivated, Hardworking, Dedicated, Multitasking

Countries resided besides birth country: Thailand, Malaysia, Dubai and United States of America.

Leisure activities: Table Tennis, Movies, Cooking, Baking and Driving.

References:

Terry Murphy – Food and Beverage Director – Colony South Hotel Clinton, M.D 301-***-****

Kurian George - Director of Finance – Colony South Hotel-301-***-****

Warren Green – Assistant Food and Beverage Director Colony South Hotel Clinton, M.D

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