Customer Service Representative

Vikram Brar

**, **** *** **, ********, ON L*R*H*

647-***-**** *************@*****.***

OBJECTIVE:

Position as Customer Service Representative.

HIGHLIGHTS OF QUALIFICATIONS:

Completed high school education

Skilled at providing customers with prompt service

Excellent communication and interpersonal skills

Work well within team and independently

Computer literate; confident in using MS Office, Internet, and Emailing

Able to operate computerized cash register to complete financial transactions

Competent in managing inventory and display merchandise

Capable of lifting heavy loads and working all shifts

Quick learner, hardworking, reliable, friendly, and trustworthy

RELEVANT SKILLS AND EXPERIENCE:

Customer Service

Ensured that each customer received outstanding service by providing a friendly environment, which is included greeting, acknowledging and re-approaching every customer

Processed cash/credit/debit purchases at register using a Point of Sale (POS) system

Kept informed on the most current promotions and advertisements

Performed various types of cleaning duties and taking care of all safety precautions

Calculated the total payments received at the end of the work and reconcile with the total sales

Responded to customers inquires and directed them to the appropriate aisles

Warehouse worker

Stocked merchandise onto shelves to achieve 100% in stock

Organized shelves to promote customer accessibility of merchandise

Communicated with other team members and inventory management associates to ensure all shipments are stocked in the proper places

Packed out and packed down merchandise as directed

Moved flights safely from designated staging areas to overheads using the appropriate equipments

EDUCATION:

seneca College Civil Engineering Diploma 2016 - Present

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