Customer Service Part Time

John John Cruz Delgado

**********@*****.***

Mobile: 63-915-*******

Height : 5”9

Weight : 146 lbs

Religion : Catholic

Complexion : Fair

Birthday : 16 September 1990

PROFILE : Highly energetic and creative individual with extensive experience in the field of management and tourism.

Strength includes:

• Self-motivated and able to take on new challenges

• Dynamic individual and leader, communicates well in a team

• Strong time management and multi-task skills

• Persistent to task performance

• Assist colleague in needs if necessary and requires without hesitation

• Value company policy and rules at all times

EDUCATION: San Sebastian College Recoletos de Manila Bachelor of Business in Hotel Restaurant and Management

(VARSITY PLAYER FROM 2011 – 2013 and MVP 2012)

COURSE : Hotel & Restaurant Management, Computer Programming and Customer Management

JOB EXPERIENCE:

August 2015 – January 2016

Fraud Analyst

Ziply Services

Manila, Philippines

Attend incoming calls

Customer Service

Monitor customer request

Verify the verasity of customer request

Analyze client authontication

October 2013 to March 2015

Waiter

The Barks Café

1000 Changi Road, Singapore

Serve and customer service to client

Assign for client orders

Clean the restaurant premises

Car park guide

Dishwashing duty ( case to case basis)

July 2013 – October 2013

Shift Analyst – Sports Trader

GB2B Company

Manila, Philippines

Performs task on online betting on behalf of client

Does online research of for games betting

Prepares sales report

Answer in-bound calls and query

Performs task on online betting on behalf of client March 2013 – June 2013

Part Time

Room Attendant

ASTORIA HOTEL

Manila, Philippines

Prepares schedule for other staff in line of room cleaning

Change room beds/sheets

Cleanses room and audit necessary material in the hotel room

Case to case deliver orders of client

Attend guest needs in the room

September 2012 – June 2013

Part – Time Model

TVAdz Commercial

Modelling for Men’s Outfit

Mall Show Model/Ramp

June 2012 – December 2012

Part- Time

San Sebastian College

Basketball Trainer

trained High-School Students

Discuss Proper rules and policy of basketball

Prepare for disciplinary preparation

Teaches moves and action in sports

April 2011 – April 2012

Assistant Student Administrative

Part Time

Accounting Department

San Sebastian College

Manila Philippines

Prepares accounts receivable

Manage student fees and tuition

Maintain student record

Prepare student record prior to examination

SKILLS:

Computer Literate

Software and application ( Visual Basic, Android Eclipse / Microsoft Application: Excel & Word)

Competent in research and analysis

Hotel/Ships - Customer Service Capable

Speak English Fluently

Good communication skills especially face to face meeting

Can operates restaurant machines (eg: coffee machine & kitchen equipment)

Operate office equipment (eg: fax machine and cash register) QUALITIES:

Punctual

Eager to learn

Interpersonal Skills

Can do task assigned

Can work under pressure

REFERENCE: Upon Request

Contact this candidate