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Sales Customer Service

Location:
Barberton, OH, 44203
Posted:
November 25, 2016

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Resume:

Richard Sharp

**** ********* ***

Akron, OH *****

330-***-****

Summary

A highly motivated self starter, who will work with all positions in the company to efficiently accomplish goals.

Highlights

Three time Bronze banner winner for accomplishing district sales goals – Best Buy

One time silver banner winner for accomplishing district sales goals

Four time Gold banner winner for accomplishing sales goals

One time Platinum banner winner for being a Top 25 department companywide in accomplishing sales goals

Experience

First Merit Bank October 2015 - Present

Internal Solutions Consultant

Akron, OH

Responsible for sales support for the branches

oLegal titling

oLegal Documentation review

oTeller system troubleshooting

oTransaction research

Responsible for learning and implementing processes, policies, and procedures

Professional development utilizing company resources

Involved in coaching and mentoring peers

oResponsible for training on policies and procedures

oResponsible for training on phone system

Masters Fantasy Football June 2010 - Present

Customer Acquisition Manager

Green, OH

Created and expanded social media footprint

Using email, Google ad works, and social media to expand customer acquisition opportunities

Utilizing social media platforms and customer acquisition processes to show an average of 35% growth year over year

Maintain and continue growth

Best Buy June 2014 – October 2015

Sales Lead, PC Technician, Sales Person

Cuyahoga Falls, OH

As a PC technician:

odiagnose and repair electronics,

oeducate end users on how to use electronics

oSystem troubleshooting

oRepairing PCs and Macs

As a sales person/ sales lead:

oCreated dynamic sales process to achieve and exceed sales goals

As a sales lead:

oCoaching, mentoring, and training sales associates.

oHandling customer service opportunities and providing industry leading customer service.

Time Warner Cable December 2013- June 2014

Inbound Salesperson

Akron, OH

Received inbound calls

Recommended products based on customer needs

Adhere to strict sales goals

Doug Chevrolet March 2012- October 2013

Commissioned Salesperson

Akron, OH

Adhered to strict sales goals

Used Business development software to organize and follow up on leads

Purely commissioned sales

Linked In: https://www.linkedin.com/in/richard-sharp-b7397653



Contact this candidate