Randy N. Graddic Senior-Level Program Manager

302-***-**** acxm37@r.postjobfree.com Hartly, DE 19953

A well regarded and dedicated Program Manager – Operations, with advanced expertise in personnel support, team building, and training. Former Lieutenant Colonel, US Army, with a background in Operations, Training, Logistics, and Administration. Successfully served four deployments in Afghanistan. Advanced skills in COCOM, Division, and Brigade Levels. Management and operations background, with the ability to specifically train personnel, and foster/support cross-functional team building, formulate business plans, forecast, develop budgets, and complete cost vs. benefits analyses. A collaborative communicator continually focused on building relationships and promoting synergy across global units to drive positive change, cohesive/comprehensive approaches, and enhanced operational abilities.

Areas of Expertise include:

Program Management

Planning/Coordinating

Communications

Business Development

Relationship Building

Project Management

Team Recruitment

Staff Training & Leadership

Problem Resolution

Experience & Notable Contributions

UNITED STATES POSTAL SERVICE Camden-Wyoming – Delaware 02/2016 to Present

Rural Carrier

Tasked with providing mail service to postal customers. Responsible for protecting all mail, monies and equipment entrusted to me as well as maintaining and promoting a positive image to postal customers. Active in growing postal business by ensuring timely and accurate delivery of mail and demonstrating to postal customers that USPS is the carrier of choice for shipping of personal and business items.

NORTHROP GRUMMAN Kandahar Airfield, Afghanistan 10/2011 – 01/2015

Program Manager 2

Managed C-RAM operations in three Regional Commands including RC-South, RC-Southwest, and RC-West; provided direct supervisor for four managers and eight team leads. Tasked with planning, coordinating, and implementing Contractor Manning AO requirements that include logistics, personnel support, establishing/maintaining integrated schedules, team building, and liaising with Theater staff. Customer liaison at multiple levels of command; administer performance evaluations and assist the Regional Manager in overseeing the daily operational/functional team needs.

Key Accomplishments:

Initiated and implemented quarterly training evaluations for C-RAM operators to help maintain and evaluate their technical proficiencies.

Maintained a 95% customer satisfaction rating for six consecutive evaluation periods, based on customer surveys.

US ARMY Kandahar Airfield, Afghanistan 06/2009 – 05/2011

Regional Command – East Liaison Officer to Regional Command- Capital

Served as an essential communication channel between Regional Command East and Regional Command Capital. Actively participated in current/future operations planning to determine if proper coordination efforts were executed and disseminated to the correct personnel/agencies.

Key Accomplishments:

Resolved cross-boundary issues and ensured proper coordination between commands.

Coordinated US aviation assets for the first-ever Afghan National Security Force (ANSF)-led operation in Musshai District, Kabul province.

US ARMY Kandahar Airfield, Afghanistan 05/2008 – 05/2009

Operations Officer - US National Command Element

Provided operational support to three US combat units in four forward operational bases within Regional Commands South & West. Tracked/reported all significant activity of these units to the Joint Service Command – Afghanistan through the Command Post of the Future (CPOF), and the Combined Information Data Network Exchange (CIDNE).

Key Accomplishments:

Managed the Commander’s Emergency Response Program (CERP), and supported three provinces, two Provincial Reconstruction Teams, and one Infantry rifle company in processing and managing projects worth over $15M in humanitarian aid.

Supported and provided over $5.3M in food and clothing requests for units in Regional Commands South and West.

US ARMY Kandahar Airfield, Afghanistan 05/2006 – 05/2008

Targeting Officer/ Chief of Fires - Regional Command South

Developed, coordinated, and tracked deliberate and dynamic target packages for prosecution during kinetic operations. Designed/implemented the Dynamic Target SOP that standardized the prosecution of time-sensitive targets in Regional Command South. Developed/implemented Fire Support Plans for kinetic operations utilizing multi-national fire support assets in producing fire support plans that optimally were multipurpose, tailorable, scalable and agile.

Key Accomplishments:

Fielded the Joint Automated Deep Operations Coordination System (JADOCS) in Regional Command South; facilitated the rapid approval of both deliberate/dynamic targets by higher HQ.

Leveraged the technological advantages of ISAF fire support assets to cause second-and third-order effects.

DEPARTMENT OF NATURAL RESOURCES AND ENVIRONMENTAL CONTROL Lewes, DE 07/2004 – 04/2006

Field Operations Manager – Lewes Facility

Managed five supervisors. Developed/implemented an inventory database to track and maintain inventory control of state-owned property and assets. Developed/established SOPs for the facility beginning with a Security SOP.

Key Accomplishment:

Developed and established a two-week work scheduling plan for each work section.

Additional professional experience includes as an Officer in the DE National Guard; Operations Supervisor with Kraft Foods, Inc.; Production Supervisor with Nabisco; Production Supervisor with Frito Lay; and Officer in the US Marine Corps.

Education & Training

MBA

QUEENS COLLEGE MCCOLL’S SCHOOL OF BUSINESS Charlotte, NC

Bachelor of Arts in History

UNIVERSITY OF SOUTH CAROLINA Columbia, SC

Services School

Nuclear & Chemical Training Course

Field Artillery Officers Basic Course

Field Artillery Officers Advanced Course

Laser Safety Officer Course

Electronic Warfare Officer Qualification Course

US Marine Corps Command and Staff College

US Army Combined Arms & Services Staff School

US Army Command & Staff College

Contact this candidate