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Customer Service Data Entry

Location:
Cedar Rapids, IA
Posted:
November 22, 2016

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Resume:

DORIS A. BRUMFIELD

**** ******** **

Waterloo, IA 50703

319-***-****

acxlso@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

* **** ********** ** ******** payable & administration

** ***** ** ****rtise and education with tax preparation and terminology

Experience using Lawson Database and set-up maintenance with Ross database

Ability to maintain responsibilities of supervision, communication and patience

Extensive experience with customer service and communication

Very detail orientated with great proficiency on the working of an office

Self motivated individual that can be trusted and depended upon

EDUCATION

Iowa Workforce

National Career Readiness Certificate (Silver Certificate 4/2015)

MCCP-Manufacturing (5/2015)

Upper Iowa University

AAS Degree in Business Administration (6/2010)

RELEVANT WORK HISTORY

US Bank (8/2015 – Present Waterloo, IA

Mortgage Data Entry Clerk

Performs numeric and alphanumeric data entry functions from multiple document sources.

Operates a data entry terminal with speed and accuracy for a variety of data processing applications in a high volume operation.

Maintains filing systems and departmental records.

Performs other general clerical functions as required.

Review physical mortgage documents.

Omega Cabinetry (6/2015- 8/2015) Waterloo, IA

Profiler- Sanding/Dynasty Dept.

Sand and monitor doors at a fast pace

Attention to detail

Able to perform multiple tasks

Able to work by myself with minimal supervision

H&R Block (1998-2009 seasonal) Waterloo, IA

Customer Service Rep/Tax Associate

Scheduled tax appointments, answered phones and completed other office duties

Prepared taxes, filled confidential documents and billed accounts

Assisted callers with tax questions and troubleshoot any issues

Attended H&R Blocks tax education class

GMAC Mortgage Company (03/2008-12/2008) Waterloo, IA

Loan Resolution Specialist/Loss Mitigation Specialist

Accommodated and counseled borrowers with loan issues and solutions

Counseled with making payments, financial documents and forms to prepare

Reviewed and prepared documents for expediting to customers

Find original documents and supply them to 3rd party vendors/custodians

Communication with attorneys, investors and other parties involved

Froedtert Memorial Lutheran Hospital

Accounts Payable Clerk (2001-2008) Milwaukee, WI

Worked as a team member assisting both staff and vendors

Maintained, prepared and entered data for accounts payable

Processed checks, entered data and processed invoicing



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