FLEXI MYCELE FEDERISO FUENTES

Poblacion Sta. Maria, Davao Occidental

acxlor@r.postjobfree.com

+639**-***-****

OBJECTIVE:

To become a valuable part of the company by sharing my ideas, skills and experiences on the job assigned and in order to help the business for the realization of the company’s mission, vision and goal.

SUMMARY OF QUALIFICATION:

I am a person who has a positive outlook in life, can work under pressure with less supervision. I am a determined and hardworking person who is willing to learn and to be trained.

PERSONAL DATA:

Present Address: Isla Swerte Times Beach, Ecoland Drive, Matina, Davao City

Date of Birth: June 20, 1993

Age: 23 years old

Status: Single

Gender: Female

Nationality: Filipino

WORKING EXPERIENCE:

Company: VXI Global Solutions B.V.

Address: 3/F SM City Davao – Annex, Quimpo Blvd., Ecoland Davao City

Date Started: August 30, 2015– Present

Position: Workforce Management Specialist

Monitors queue real-time; analyzes, monitors and balances real-time staffing levels vis-à-vis volumes, busy lines, production issues; assists during downtime; real-time analysis on a daily basis to ensure employees schedule adherence and management and tracking of offline exceptions (segments)

Company: VXI Global Solutions B.V.

Address: 2/F Robinson Cybergate, JP Laurel Ave, Bajada Davao City

Date Started: June 3, 2014 – August 29, 2015

Position: Account Associate (Financial Account – Western Union)

Provide excellent customer service in North America (e.g. money transfer and web technical issues) over the phone.

Company: Bank of Makati – Davao Branch

Address: Quimpo Blvd., Ecoland, Davao City

Date Started: April 10, 2013 – May 22, 2013

Position: Intern

Categorizing and sorting essential documents; encoding private data of creditors; performs tasks and functions including those which are confidential by nature.

EDUCATIONAL BACKGROUND:

Degree Holder - Bachelor of Science in Business Administration

Major in Financial Management

Cor Jesu College

Sacred Heart Avenue, Digos City, Davao del Sur

2009 – 2014

Sta. Maria. Institute, Inc.

Sta. Maria, Davao Occidental

2005 – 2009

4th Honorable Mention

Jose Timbol Sr. Central Elementary School

Sta. Maria, Davao Occidental

1999 – 2005

With Honors

SKILLS:

Oral and Communication

Computer Literate

MS Office (Excel, Outlook, Lync, PowerPoint, Word)

Leadership Ability

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