Project Management Manager

TIFFANY T. GRAYS, CSM

303-***-**** **********@*****.*** LinkedIn: tgrays2001

Project Management

Project management professional with strong information technology expertise, an eagerness to learn, and an eye for detail. Thriving in an ever-changing atmosphere, which offers continual challenges and opportunities for success. Known for leadership, responsibility, and dedication to get the job done, let’s get to work!

Professional Skills

Project Management Skills:

SCRUM agile development, PMI Project Management Standards, Dev-Ops Team Member, JIRA Administration, SDLC, Inter-national team management, Project estimation, Issue mitigation, Customer training, Reporting, Scheduling, Tracking

Product Ownership Skills:

Customer relationship development and management, Prioritization of backlog, Reporting, Road mapping

Advanced Technical Skills and Expertise:

Python, MySQL, Microsoft Office 2010 +, MS Server 2008, SQL, HTML5, CSS3, JavaScript, jQuery, Git/GitHub, JS Fiddle, JSON, Confluence, UI/UX, PHP and Brackets

Certifications

Certified SCRUM Master (February 2016)

SCRUM Alliance

License 501762

SCRUM Fundamentals (January 2015)

SCRUM Study

License 71375

Employment

Project Manager

Payteller Compliance, Denver, CO (September 2015- August 2016)

Assist a newly created development team by creating and implementing processes, to improve the quality of the product. Implementation of technical strategies for internal and external customers. Managed multiple projects simultaneously.

Key Projects & Accomplishments:

Increased development output and quality by implementing and practicing SCRUM

oIncreased productivity by implementing Jira as the basis for the tool

oAnalyzed current process and found areas in which to improve

oAssisted team in learning and practicing SCRUM

oImproved quality of output from the development team

oIncreased product stability by 40% within 6 months

Defined and created project roadmap

Created reports for stakeholders

Able to identify and evaluate risks

Identify customer needs and ensure deliverables meets customer requirements

Project/Product Coordinator

Digital First Media, Denver, CO (September 2014- August 2015)

Determine, analyze and assist in correcting bugs. Perform necessary functions and duties to keep online content available on 70+ sites nationwide.

Key Projects & Accomplishments:

Team member of the dev-ops team in which we were responsible for identifying, analyzing and resolving bugs for customers.

oIncreased developmental productivity

oWriting user stories and acceptance criteria

oImplemented process and workflow for backlog

oRemained point of contact for customers

oManaging process flows and system upgrades

Edit and troubleshoot HTML5, JavaScript and CSS

Assist QA with test plans and module information

Confluence user and administrator

oCreate documentation

oLink Jira stories

Provide training to internal and external customers

Network Operations Technician 2

TransFirst, Broomfield, CO (October 2012- December 2013)

Performed network tests to ensure that payments were processed correctly. Performed essential duties to get network back online. Rebooted servers, moved files manually, and escalated issues as needed.

Key Projects & Accomplishments:

Worked on a team in which we created a script that would monitor emails from servers and mark the files as being received, this allowed for:

oIncreased time management of employees

Education

Weblab Development Bootcamp (January 2014 - June 2014)

Front Range Community College, Longmont, CO

Developed, built, and maintained web applications using HTML5, CSS3, JavaScript, jQuery, Git & Github

Bachelor’s in Information Security Systems (December 2010)

ITT Technical Institute, Thornton, CO

Graduated with Honors

Focused on information security related to : Internet, Servers, Firewalls, Hardware and Software

Contact this candidate