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Project Customer Service

Location:
Walpole, MA
Salary:
90000
Posted:
November 21, 2016

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Resume:

Mithun Suresh

acxlgc@r.postjobfree.com

Professional Summary

Around 11 years of extensive Software Development experience in Mainframe based applications.

Well versed and adapted to Waterfall and Agile project models.

Currently working at WIPRO Technologies as Project Leader in Quincy, MA.

Good exposure on Insurance, Finance and Securities domain.

Proficient experience on various projects like Development, Migration, Conversion and Support.

Worked with clients like State Street Corporation, Bank of New York Mellon, Mercer and Liberty Mutual Insurance Company.

Received numerous commendations from clients for timely and quality deliverables.

Excellent analytical capabilities, self-motivated, quick learner.

Good exposure to the onsite offshore model.

Proficient in technical documentation at different stages in project execution. Certifications

Certificate in Industrialized Agile Practice from State Street Corporation, Quincy, MA.

Certificate in JCL, VS-COBOL, VSAM, DB2, CICS from Center for Development of Advanced Computing (C-DAC), Trivandrum, Kerala State, India – 2005 Education

Master in Computer Applications (MCA) from Vishveswaraiah Technological University (VTU), Belgaum, Karnataka State, India in 2004.

Bachelor of Science in Electronics (B.Sc) from Kerala University, Trivandrum, Kerala State, India in 2000.

Work Authorization

H1B valid until June, 2017 only. Authorized to work only with WIPRO Ltd. Technical Expertise

Languages: COBOL, JCL, PL1, SAS, SQL, TELON (Online, Batch & Non-Terminal) Database: DB2 V11, VSAM, Datacomm

Database Tools: IBM Data Studio, File Aid, QMF, SPUFI, BMC, Insight Version Control Tools: Endevor, Changeman, SCLM, IBM Rational Developer (RDZ) Other Tools: Syncsort, MQ Series, File Aid, InSync, Quality Control (QC), Remedy, IBM Rational Team Concert (RTC)

Debugger: Expeditor

Scheduler: OPC, ESPQ, CA7

Others: MS Office, Windows OS

Professional Experience

WIPRO-State Street Corporation, Quincy, MA – Project Leader Project Name: Security Valuation Pricing – Sep 2012 to Present (4 years) Description: This project is the enhancement of Securities Valuation project to extend the security pricing functionalities for multiple valuation types. The objective is to automate existing Scenario Pricing activities across Accounting, GPS, and Client Ops for the purpose of improving efficiency while minimizing the use of Navigator, using MyStateStreet, and retiring Nav Alert.

Coded mainframe application programs using test-driven approach.

Maintained project schedules and daily tasks using IBM Rational Team Concert tool.

Work closely with Product Owners and Business Team for gathering requirements.

Create design documents and walkthrough with the team.

Involve in code development, reviews, testing and UAT/Automation test support.

Participating in various scrums, planning & estimation and retrospective meetings.

Creation of technical documentation at different stages in project execution.

Coordinate production release and turnover activities.

Participate in architectural decisions.

Translate business needs and requirements into technical specifications.

Assist scrum master in preparation of toll gating documents specifically work breakdown, estimations and scheduling.

Technologies and Tools: MVS, COBOL, PL1, JCL, DB2 V11, SQL, Syncsort, CICS, Datacomm, MQ Series, IBM Data Studio, File Aid, Changeman, Rational Team Concert (RTC), OPC Project Name: Mortgage Dollar Roll – Nov 2011 to Aug 2012 (10 months) Description: The scope of this project is to automate the processing of ROLLs within the accounting functionality. This will allow the downstream applications to generate more accurate reports. The objective is to provide a screen that allows the business to Link or Unlink a buy and sell the meet the matching criteria to create Dollar Roll. These buys and sells will be cancelled on the Finance Basis and Dollar Roll will be processed. Development of three new reports including Dollar Roll Transaction Report, Dollar Roll Income / Expense Report and Open Dollar Roll Report.

Gather requirements from business and analyze it.

Prepare high-level design and detailed design and walkthrough with technical team.

Develop back end coding and perform Unit and SIT.

Constant support during the UAT testing.

Responsible for all kind of reviews, defect tracking, risk/issue creation and monitoring.

Coordinate production turnover activities.

Coordinating the development activities from client base at Quincy, MA.

Daily interaction with offshore team and conduct weekly status calls.

Creation of technical documentation at different stages in project execution. Technologies and Tools: MVS, COBOL, PL1, JCL, DB2, SQL, Syncsort, CICS, Datacomm, IBM Data Studio, File Aid, Changeman, VSAM, OPC

WIPRO-Bank of New York Mellon, Everett, MA – Senior Mainframe Developer Project Name: Mobile iPad reporting – May 2011 to Oct 2011 (6 months) Description: The scope of the project is to create few reports and store in a set of new DB2 tables which will be used by mobile application so that the bank users can view the holdings and asset related reports in Apple iPads and Android tablets.

Gather requirements from business and analyze it.

Prepare high-level design and detailed design and walkthrough with technical team.

Develop back end coding and perform Unit and SIT.

Constant support during the UAT testing.

Responsible for all kind of reviews, defect tracking, risk/issue creation and monitoring.

Coordinate production turnover activities.

Coordinating the development activities from client base at Everett, MA.

Daily interaction with offshore team and conduct weekly status calls.

Creation of technical documentation at different stages in project execution. Technologies and Tools: MVS, COBOL, JCL, DB2, Syncsort, SQL, File Aid, Endevor, Expeditor, VSAM, ESPQ

WIPRO-Bank of New York Mellon, Bangalore, India – Senior Mainframe Developer Project Name: Instrumentation – Sep 2010 to Apr 2011 (8 months) Description: This is mainly a reporting project which uses SAS to generate the daily, monthly, quarterly reports which would be sent to BNYM clients across the globe. This project was built in SAS completely for report generation. Successfully created a process in SAS to convert real-time DB2 table data into fully formatted and color MS Excel reports which was never done before for which I received numerous client commendations. A process was developed in which the HTML and XML code were generated using SAS program. I gave a technical whitepaper and presentation to client development team. In this project all the SAS functions were utilized to the maximum to achieve project objectives.

Prepare detailed design and walkthrough with technical and onsite team.

Develop back end coding and perform Unit and SIT.

Constant support during the UAT testing.

Responsible for all kind of reviews, defect tracking, risk/issue creation and monitoring.

Coordinate production turnover activities.

Daily interaction with onsite team and conduct weekly status calls.

Creation of technical documentation at different stages in project execution. Technologies and Tools: MVS, SAS, COBOL, JCL, DB2, Syncsort, SQL, HTML, XML, File Aid, Endevor, Expeditor, VSAM, OPC, ESPQ

Project Name: CIW – Utility to Programmatic Load – Jan 2010 to Aug 2010 (8 months) Description: CIW (Client Information Warehouse) is a sub system which takes care of reporting needs of Bank of New York Mellon customers. The scope of this project is to convert all the DB2 utility table load process to programmatic load. All the overnight table update process was happening using the DB2 Load Replace/Resume process. During this load the tables will be inaccessible to the user. So these utility loads have to be converted to programmatic load using synsort and COBOL programs.

Prepare detailed design and walkthrough with technical and onsite team.

Develop back end coding and perform Unit and SIT.

Constant support during the UAT testing.

Responsible for all kind of reviews, defect tracking, risk/issue creation and monitoring.

Coordinate production turnover activities.

Daily interaction with onsite team and conduct weekly status calls.

Creation of technical documentation at different stages in project execution. Technologies and Tools: MVS, COBOL, JCL, DB2, SQL, Syncsort, File Aid, Endevor, Expeditor, VSAM, OPC

WIPRO-Mercer HR Services, Bangalore, India – Mainframe Developer Project Name: Defined Contributions – Sep 2008 to Dec 2008 (4 months) Description: Defined Contribution is a retirement plan in which the employee is responsible for selecting the types of investments toward which the funds in the retirement plan are allocated. This may range from choosing one of a small number of pre-determined mutual funds to selecting individual stocks or other securities. The project objective was to design & develop new TELON Non-Terminal programs to communicate with the Java front end application and return the required results back to online screens.

Prepare detailed design and walkthrough with technical and onsite team.

Develop back end coding and perform Unit and SIT.

Constant support during the UAT testing.

Responsible for all kind of reviews, defect tracking, risk/issue creation and monitoring.

Coordinate production turnover activities.

Daily interaction with onsite team and conduct weekly status calls.

Creation of technical documentation at different stages in project execution. Technologies and Tools: MVS, TELON (Non-Terminal), COBOL, JCL, DB2, SQL, File Aid, SCLM, VSAM, OPC

Cambridge Solutions – Liberty Mutual Insurance, Bangalore, India – Mainframe Developer Project Name: Agency Markets, Risktrac, Targit-6, Loss Billing – Aug 2005 to Aug 2008 (3 years)

Description: Liberty Mutual Agency Markets, through its regional, national, and specialty companies, provides flexible insurance products, competitive pricing and quality customer service to people across the United States. Liberty Mutual’s Risk Management Information System, RISKTRAC® is a Web-based system, provides you with complete, accurate, and timely information you can use to help control costs, limit loss, and strengthen your bottom line. Targit 6 is a data migration project involving migration of Wausau & Business Market claims from file system to DB2 database. The project made extensive usage of SAS tool for achieving this goal. This involved gap analysis in which gaps between input file and output database fields were tracked and mapped respectively. Loss Billing is a financial incentive program sponsored by the Washington State Department of Labor and Industries (L & I). Ten months after the close of each coverage year, L & I makes the first “premium adjustment,” comparing the group’s premiums to the group’s losses.

Prepare detailed design and walkthrough with technical and onsite team.

Develop back end coding and perform Unit and SIT.

Constant support during the UAT testing.

Responsible for all kind of reviews, defect tracking, risk/issue creation and monitoring.

Coordinate production turnover activities.

Daily interaction with onsite team and conduct weekly status calls.

Creation of technical documentation at different stages in project execution. Technologies and Tools: MVS, TELON (Online & Batch), COBOL, JCL, DB2, SQL, File Aid, Endevor, Expeditor, VSAM, OPC, CA7, Panvalet

Awards & Recognitions

Received the best Customer Satisfaction rating from State Street Corporation for outstanding contributions.

Received Silver medal from State Street Corporation for best contribution in Agile.

Received the “Archimedes” award from WIPRO technologies for best technical contributions in project in 2014 and 2015.

Received the “Thanks a Zillion” award from WIPRO technologies for helping few projects installing jobs and programs thru IBM RTC in 2014.

Received the “Feather in my Cap” award from WIPRO technologies for best performance in project in 2010.

Received the “Pat on the Back” award from Cambridge Solutions (currently Xchanging) for best performance in project in 2009.



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