Engineer Information Technology

Summary of Qualifications

Results-driven Information Technology professional offering experience as a Systems Engineer and System Administrator assessing information technology and business needs, developing and implementing strategic solutions My strengths are a well-balanced mix of technical, communications, interpersonal and analytical skills and abilities forming a foundation for success. I’m extremely dedicated and motivated team player, equally effective working in teams or self-managed projects.

Education and Technical Certifications

Masters of Business Administration – Saint Leo University – 2014

Bachelors of Science, Computer Information Systems - Saint Leo University – 2012

Security+ – Certification #COMP001020415722– 2012

Security Clearance: Active DOD Top Secret Clearance 02/2012 (OPM)

U.S. Army Veteran

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Professional Background

Saint Leo University – Morrow, GA Campus 06/2014 – Present

Academic Advisor

A member of the academic advising team serving as the principle point of contact for incoming and current students regarding academic issues that impact their educational progress. Assist students with understanding their options, determining resources and identify solutions with life goals and decisions as well as provide support and assistance with course planning, registration and academic counsel as well as assist in the recruitment and retention of new and current students. Represent the university and faculty at marketing, education and career events.

Expeditionary Technology Inc. – Atlanta, GA 06/2008 – 08/2013

Sr. Systems Engineer

Oversaw activities of 2 DBA’s, 1 Sr. Programmer and a Webmaster, worked with Human Resources, Logistics and Personnel Management to streamline databases and create new ones according to the specifications and requirements outlined by their management. Implemented national level guidance for major IT programs and applied evolving technology to enhance the efficiency of IT systems. Duties include the designing, developing and implementing the RMS RCMS database using MS SQL Server 2008 as well as the overall administration and maintenance of the database and its related systems, served as the Project Manager when scope of studies warranted.

Directed subordinate staff

Presented ideas in user-friendly language and showed analytical and problem solving skills

Oversaw the implementation and development of initiatives and IT Projects

Identified and prioritized programs for IT processes

Evaluated the teams workload and assigned the activities to the team, while monitoring their progress and provided training and guidance as required

Supported the installation, upgrading, performance and operation of network communications

Managed team resources to assure team objectives were achieved

Communicated with ARCD IMO and staff on progress of ongoing projects

Implemented and accepted service for new solutions

Maintained accuracy of the network and security documentation

Identified the security requirements for the new software products and applications

Noble Investment Group – Atlanta, GA 12/2007 – 06/2008

IT Manager

Oversaw entire network operations for Westin and Holiday Inn Select hotels in the greater Atlanta metropolitan area. Provided primary technical and network administration, support and assistance for several brand name hotel networks. I made decisions and recommendations that significantly influenced important IT policies and programs. Responsibilities included administering and support the network, ensuring email and messaging support and access, network resources as well as day-to-day maintenance and support for Westin and Holiday Inn Select staff and personnel.

Responsible for the IT Compliance and Business Analyst

Maintained identity and access management process

Maintained and enforced security standards and procedures

Supported all installation and operation upgrades for the network

Monitored emerging issues and risks within the network

Developed and maintained a working relationships with vendors

Booz Allen Hamilton – Atlanta, GA 10/1997 – 07/2007

Sr. Systems Engineer

Worked as a Sr. Systems Engineer providing Level II/Level III administration and support of Active Directory, Exchange, Network Security and some Desktop Support. Provided expert technical support and assistance at Fort McPherson directly support its military community and the U.S. Army Reserve Command. Developed and interpreted policies, strategies and procedures governing the planning and delivery of services throughout the agency.

I worked with departmental staff, stakeholders and end users for requirements and processes in designing, implementing and supporting databases. I was responsible for administration and support of the U.S. Army Reserve Command network to include unclassified and classified users and messaging accounts. I revised existing policies for use by other managers, contractors and IT specialists. I provided formal and informal training and services to incoming personnel and served as the Information Assurance Security Officer providing Commercial Security (COMSEC) custodian in charge of securing and maintaining security on the network. Created and processed Fortezza (SecurID) cards for users. Provided expert technical advice, recommendations and guidance to management and technical specialists on critical issues.

Established and maintained access management tools and processes

Maintained and monitored the client computing availability and reliability

Maintained service level objectives for the Network and Security Services

Maintained network and systems security

Managed network and security services

Made sure employees had required qualifications to be on network

Operating Systems – Hardware – Software Components

Windows Server 2008R2/2003, Microsoft SQL Server 2008, Microsoft IIS, RMS RCMS, Servers, Workstations, Switches & Routers, Servers & Workstations, SAN Devices RAID Array, Hard Drives, SCSI Devices, Cabling/Network Appliances.

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