Ronald Moses 803-***-****

acxlc0@r.postjobfree.com Columbia, SC

Information Technology

Certified IT Professional

Certifications:

Certification Training Concepts CompTIA A+ Columbia, SC

Certification Training Concepts CompTIA Security + Columbia, SC

Certification Training Concepts CompTIA Network+ Columbia, SC

Certification Training Concepts MCITP Server Administrator Columbia, SC

Certification Training Concepts MCTS Windows 7 Columbia, SC

Certification Training Concepts Microsoft Office Specialist Columbia, SC

Employment Experience

System One-Westinghouse Columbia,SC 6/2/15-3/31/16

Helpdesk Support Technician (Contractor)

Diagnosed, troubleshot, and resolved hardware, software, or other network and system malfunctions, and replaced defective components when necessary

Remedy ticketing system used to track,report,and resolve users issues

Reimaged computers to Windows 7 using both usb and SCCM

Vision Property Management Columbia,SC 1/22/15-5/28/15

IT Specialist

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware using ticketing system.

Respond to queries either in person or email

Install computer peripherals for users.

Resolve technical problems with Local Area Networks (LAN),

Monitor system backups

System One-Westinghouse Columbia,SC 4/2/14-9/30/14

Helpdesk Support Technician (Contractor)

Installation of RSA 2 factor authentication on 250+ PCs

Assisted in the conversion of 20,000+ Helix files to Autocad

Assisted with finalization,vetting of PCs.

Assisted in the migration of 100+ xp computers to windows 7.Using both SCCM and Manual Procedure.

Backed up user profiles to NAS

Reimaged computers to Windows 7 using both usb and SCCM

Reinstalled users profiles to Windows 7 computers.

Reliable Technology Solutions West Columbia, SC 6/13-10/13

System Support Specialist

Diagnosed, troubleshot, and resolved hardware, software, or other network and system malfunctions, and replaced defective components when necessary

Installed and performed minor repairs to hardware, software, and peripheral equipment, by following design or installation specifications

Oversaw daily performance of computer systems

Maintained records of daily data communication transactions, problems and remedial action taken, and installation activities

Set up equipment for employee use, by performing or ensuring proper installation of cable, operating systems, and appropriate software

Training Concepts Columbia, SC 05/12-10/13

Intern

Assisted with operating software installation and configuration of 50+ student computer workstations

Helped establish a virtual network for the classroom environment and to verify operational integrity

Configured workstation power and network connections, as needed, to accommodate additional students

MCM Network Systems Columbia, SC 05/12-09/12

Computer Technician (Internship)

Installed operating systems and other software onto desktop and laptop computers

Built servers and computers for personal and business use

Prepared evaluations of software or hardware, and recommend improvements or upgrades

American Spiralweld Pipes Columbia, SC 10/05-07/11

Machine Operator

Set up and expanded various size pipes to be Hydo tested

Tested pipes for water tight integrity using Hydrostatic Machine

Inspected pipes after Hydro for proper specifications (length, diameter, wall thickness)

Pirelli Cable Systems Lexington, SC 06/04-05/05

Extruder Operator

Inspected pipes after Hydro for proper specifications (length, diameter, wall thickness)

Set up and operated jacketing extruder

Used forklift to move large cables in preparation for stripping and rewinding products

Bose Corporation Blythewood, SC 11/02-03/04

Team Operator

Performed In-circuit testing and pretesting of circuit boards

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