Omar Ahmed BSc, Comp Eng. Technologist, MCSE + I, A+, CNE

174E Woodridge Cres., Ottawa, ON K2B 7S9 Tel: 613-***-**** acxkwh@r.postjobfree.com PROFESSIONAL PROFILE SUMMARY

Experienced and qualified MCSE+I, CNE and A+ professional with special strengths in analyzing, designing, implementing, administrating maintaining, repairing and troubleshooting Networks, database systems, Computers Servers

& Peripherals

A quick learner, team player professional with work experience in relevant computer and network fields

First/Second/Third Level Hardware/Software Support with help desk & on-site technical support

Desktop Workstations (Most Major Brands including IBM, DELL, HP, Compaq, Digital, Packard Bell, E-Machines, etc), Laptops and Hp/Compaq Proliant Servers and NetServers

Management Experience providing Leadership to over 10 employees. TECHNICAL SKILLS

Operating Systems:

Windows19, 8/8.1, 7, Vista, XP Pro/Home, MS Servers 2003/2008/2012, NT 4.0, ME, 98, 95, 3.1, NT 3.51, MSDOS, Red Hat Linux, IOS.

Technical Competencies:

Public Key Infrastructure (PKI), Microsoft System Center Configuration Manager 2007 (MS-SCCM) MS NT4 Enterprise Systems, WIN2K, WIN2K3, WIN2K8 Data Servers – DCs, IIS Server, DNS and DHCP TCP/IP, Replication, SNMP, NFS, Mail and SQL Servers, MS-Exchange 5.5 servers,MS Exchange 2007/2013, Lotus Notes servers, MS SQL2K5 servers, MSSQL7,Logato Application, Vsats, HF Radios, Thuraya and Mobile phones, Security Firewalls, Cisco routers/Switches, Cisco Unified CU/CM 8.5.1, Alcatel PBAX SAP R/3 4.0B, Novell Netware 3.1/4.0,

Seismic Processing and Interpretation Applications - Geoframe, Geolog, Sismage HP xw9300 AMD 64-bit Workstations, NAS/SAN NetAPP storage, StorageTek backup library POS systems installations and repairs on POS printers and Ethernet connection along with cabling, printers installation and configuration

Languages: English and Arabic

PROFESSIONAL EMPLOYMENT HISTORY

Independent Consultant 04/2016 – Present

Vodastra Technologies

Onsite Hardware/repair Solutions for all HP -Laptops and Lonovels TEKSystems

Upgrade Dell system project for TYCO

IT Systems Engineer 04/2002 – 03/2016

Total Oil Exploration & Production

Managed and administered Microsoft System Center Configuration Manager 2007

(MS-SCCM) for deploying MS-OS and application packages

Responsible for the management and administration of all WIN2K3/WIN2K8 Data Servers including DCs, IIS Server, NSF, DNS and DHCP servers

Managed/Add/Revoked Smart cards using Open/TRUST SCM&PK1 applications to access local and remote network

Managed/Administered the following:

MS EXCHANGE 2007/2013, MS SQL2K5 Servers

Logato Applications to backup and restore data

Provided advance technical assistance to IT Administrator and Helpdesk personnel as needed

Controlled the provisions of software licenses for hardware and consumables Omar Ahmed BSc, Comp Eng. Technologist, MCSE + I, A+, CNE 174E Woodridge Cres., Ottawa, ON K2B 7S9 Tel: 613-***-**** acxkwh@r.postjobfree.com

Diagnosed characteristic complex abnormal operations and provided technical knowledge

Enforced and controlled the implementation of IS groups security requirements

Developed statistics, quality indicators and product follow-up reports as well as reports for SOX Independent Consultant 08/2000 – 04/2002

Trained IS Engineers from the Libyan Telecomm in the following: Supporting MS NT 4 Enterprise technologies

Inter networking with MS TXP/IP on MS NT 4

MS NT4 advance system administration

Networking Technologies

Trained the Survey department of Libya’s (SDL) technical staff with the following: MS NT4 advanced systems administration

Networking technologies

Maintained the Network for several companies including the Survey Department of Libya

(SDL) and migrated the network to Windows 2000.

Information System Engineer 10/1998 – 08/2000

Ajinomoto USA Inc. – Raleigh, NC, USA

Responsible for 7 NT servers including MSSQL70, MSExchange 5.5 servers (including backup and restore and writing procedures for System Validation)

Supported and trained users

Participated in implementation of SAP R/3 4.0B System and worked as SAP Basis for 2 years

Performed the following duties to ensure the application and operating system software and hardware on all PC’s LAN/WAN were available and performing at optimal levels: Responded to service request.

Monitored computers statuses.

Resolved technical problems and issues.

Replaced failed hardware.

Managed data archival.

Loaded customer software per requirements.

Developed and reviewed all standard operating procedures concerning Information Systems. Assisted in validation of PC’s to satisfy GMP requirements Developed plans for upgrades of hardware/software for network and communication integration.

Assisted in creating cost estimates as required.

Provided information security audits as directed by corporate information security policy. Generated reports and presentations to management to support manufacturing execution system. Omar Ahmed BSc, Comp Eng. Technologist, MCSE + I, A+, CNE 174E Woodridge Cres., Ottawa, ON K2B 7S9 Tel: 613-***-**** acxkwh@r.postjobfree.com Systems Administrator – UPS Distributed Systems Ops Support 07/1997 – 10/1998 Electronic Data Systems (EDS) – Raleigh, NC, USA

Responsible for remotely monitoring, maintaining and supporting Microsoft NT4 domain controllers.

Built several Microsoft NT4 PDCs and BDCs

Implemented a Disaster Recovery Plan

BDCs (Digital Prioris HX 5000,6000 servers) hardware, applications and configuration issues. NT operating systems. Monitored and managed all the services installed on the server (ie. Replication, SNMP, NetLogon, TCP/IP Protocol, DNS and WINS) LAN and WAN connectivity through 1600 Cisco routers

Diagnosed and repaired network hardware including workstations, servers, printers and cabling of Cat5 installation

Developed standards for policies and procedures

Senior Field Service Engineer PC Hardware/Software Support 01/1995 – 07/1997 Electronic Data Systems (EDS) – Ottawa, Ontario, Canada

Administered and supported up to 1200 Novell NetWare 3.1x nodes

Installed, monitored and upgraded hardware and software as requested

Performed backups and restores as required

Set up and managed user accounts and privileges

Backup Team Leader

Senior Field Service Engineer PC Hardware/Software Support 11/1991 – 12/1994 SHL ComputerLand Canada – Ottawa, Ontario, Canada

Performed on site service and technical support for major accounts with Bell Canada, Revenue Canada, Transport Canada, Health and Welfare Canada, Telesat Canada, System House and Bank of Montreal.

Managed and provided services and support for a MD Management Investment firm

Installed and configured Novell NetWare 3.11 servers for Canada Post

Provided support and coaching on a variety of software products such as MS-Windows, DOS, Lotus 1-2-3 and WordPerfect.

Diagnosed and repaired network hardware including workstations, servers, printers and cabling of Cat5 installation

Configured workstations and printers for LAN use, including memory management and the installation and set up for LAN client software.

EDUCATION

Computer Engineering Technology Algonquin College, Ottawa, Ontario (1987)

(3 year Program)

Computer Science Degree Lakehead University, Thunder Bay, Ontario (1990)

(4 year Program)

NOVELL - CNE SHL ComputerLand, Ottawa, Ontario (1995) MCSE+ I EDS, Ottawa, Ontario (1997)

A+ EDS, Ottawa, Ontario (1997)

PROFESSIONAL CERTIFICATES

Microsoft Certified Systems Engineer (MCSE +I, MCSE 2000), MCP, MCP+I Certified Novell Engineer

CompTIA Certified A+

Hp/Compaq Certified

Omar Ahmed BSc, Comp Eng. Technologist, MCSE + I, A+, CNE 174E Woodridge Cres., Ottawa, ON K2B 7S9 Tel: 613-***-**** acxkwh@r.postjobfree.com PROFESSIONAL TRAINING

Technical Training

PKI Infrastructure .

System and Networking Security

Interconnecting Cisco Network Devices Certificate. Lotus Notes Server Maintenance Certificate.

SPARC SUN Systems Maintenance Certificate.

Novell Education Certificate in NetWare Service and Support Novell Education Certificate in System Administration 4.1 Supporting MS NT 3.51/4 Workstation /Server technologies Supporting MS NT 4 Enterprise technologies

Internetworking with MS TCP/IP on MS NT 4

SAP R/3 Advance System Administration.

Authorized in servicing Compaq Systems

Authorized in servicing HP Laser Printers

Management Training

Strategic Planning.

IS crisis management

Time Management.

How to supervise people/Managing people.

Dealing with angry people.

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