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Customer Service Administrative Assistant

Location:
Utica, MI
Salary:
15-17 $/hour
Posted:
November 19, 2016

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Resume:

Maryana Kurey

***** ********** **.

Utica, Michigan 48317

248-***-****

******@*****.***

PROFESSIONAL PROFILE

Multi-lingual Office Professional fluent in English, German, Russian, Ukrainian, and Czech languages, looking for full time position. Excellent computer skills – Excel, Word, Power Point; have experience in working with Outlook, too. Extremely bright, adaptable to all work environments and eager to learn.

EDUCATION

University of Siegen/Germany – Degree in Business Administration

University of Ushgorod/Ukraine - Linguistics

WORK EXPERIENCE

POS Associate – Kohls - Lake Orion, Michigan 2016 (present)

-Working part time as a cashier; excellent skills with cash, credit cards, checks;

- Customer service support

Office/ Sales Assistant – Mubea – Auburn Hills, Michigan 2010 - 2014

Responsible for a variety of projects within different business units of this Tier One automotive supplier:

-Provided support to the Sales Organization to update planning and forecast data for all products that Mubea supplies and produces in North America

-Implemented forecast data into a Mubea developed planning software and provided reports to the mid-and upper management, tailored to each leaders preferences

-Provided extensive support during mid-term and budget forecast for all business units of Mubea North America

-Provided world-wide market data for Vehicle, Engine and Transmission build for Mubea NA and overseas counterparts

-Organized a group calendar for a local engineering team in Auburn Hills

-Provided support in organizing the online address book for the Director of Engineering and Sales

-Assisted in cleaning up open accounts receivables for various business units within Mubea

-Created a Quote and Price Log for the Sales Manager of Mubeas Hose Clamp division

-Off-site market investigation for Mubeas Transmission Spring division

-Provided support of creating a market study for Coil Spring and Stabilizer Bars for North America

-Created various reports and presentations including graphs for internal and external use

During the years 2006 – 2010 I relocated to the United States with my husband who was transferred from Germany by his employer, an automotive supplier. I learned the English language, obtained a driver’s license and currently possess a green card allowing me to work in the U.S.

Administrative Assistant – Naturopathic Practitioner/Anja Schneider 2002 – 2004

Created knowledge management database through researching health conditions and viable remedies, purchased health and nutrition related products through wholesale suppliers and scheduled appointments for doctor.

Administrative Assistant – University of Siegen/Germany 2001 - 2002

Personal Assistant to the Head of the Mathematics and Statistics Department. Organized teaching assignments for Department Professors and scheduled appointments by calendar.

Customer Service Representative – Bits and Bytes 2001

Responsible for providing customer service and developing customer relations with clients in small computer sales, distribution, and tech support company. Organized customer database and scheduled tech support and warranty service appointments.

Personal Assistant – International Consulting Brechtefeld &Partners Inc. 1999

Served a four month assignment as Assistant to Telecommunications Consultant developing business in Ukraine. Scheduled travel, hotels, meals, etc., as well as performing as interpreter during business negotiations.

Administrative Assistant – Library of University of Siegen/Germany 1997 – 2001

Served at the Information Desk for International students, translated documents, sorted and shelved incoming books, and performed data entry. Translated from Russian/Ukrainian to German for visiting scholars and guest speakers.

Hotel Receptionist – Koch’s Ecke – Germany 1995 – 1997

Provided receptionist service for incoming and outgoing guests, concierge service, and various customer service requests.

Marketing Brochure Designer – Germany 1996

Assisted in the development, proper design and language for Marketing brochure distributed to international population in support of manufacturers and their new product lines.

Academic Tutor – Germany 1995 - 1996

Provided tutoring in both Russian and German language to adult students.



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