Customer Service Administrative Assistant
Resume:
Carma L. Moore
Contact
402-***-**** (mobile)
*******@*******.***
Address
**** ******* *****, *******, ******** 64068
Profile
High performance, results-driven leader with exceptional customer care
Logistics expertise with tactical execution of customer service initiatives to enhance operations and bottom line performance. Adept at development and implementation of operational improvements and quality performance through productivity measurement, new technology enhancements and team development.
Strong interpersonal skills with ability to work effectively with a wide range of constituencies, with expertise in:
-Customs documentation for Canada and UK
-Analysis and problem solving
-Inventory control
Work Experience
Dutton Lainson Co, Hastings, NE 1995 to Present
Founded in 1886, a leading manufacturer of quality products for marine, agricultural, industrial and automotive markets throughout the world
Assistant Supervisor, Shipping & Receiving
2008 to Present
Arrange logistics for all products shipped to and from the facility
Work with multiple carriers to determine best pricing
Generate all Bill of Ladings
Complete all customs paperwork for shipments to Canada and the UK
Responsible for inventory management
Coordinate Production with Sales for scheduling
Supervise 6 employees
Shipping Specialist, Shipping & Receiving 2000 to 2007
Researched and organized daily shipping requirements and gathered products to ship to clients worldwide
Managed UPS ground shipments
Organized warehouse and operated a forklift to load and unload trucks
Welding Specialist, Welding Department 1995 to 1999
Ran a press machine to cut and mold products and operated a variety of welding machines
Other Employment
IGA, Hastings, NE, Administrative Assistant; Louis Dreyfus, Kansas City, MO, Accounting Specialist
Key Skills
Proficient or familiar with a vast array of programs, including:
Fed Ex Shipping
UPS Shipping
Excel
Microsoft Word
References available upon request.
Contact this candidate